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Customer Ratings & Reviews

Model:
PN55-751-24U
SKU:
6546909
Your price for this item is $199.99
The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2333 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the 55" Class LED 4K UHD Smart Xumo TV, particularly praising its adjustable picture quality, vibrant colors, and ease of use. The TV's simple setup and overall quality are also appreciated, especially considering its very good price. However, some customers have expressed concerns regarding connectivity issues, the remote control, and the TV's software. Additionally, a few users have reported problems with the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,333 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer TV looks great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family is loving this TV. It Looks great . We really enjoy watching movies now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the money. Does everything you need it to do at a low price. Has features than more expensive models have.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Randy,

      Thank you for your fantastic review! We're thrilled to hear that you're enjoying your Pioneer 55" Class LED 4K UHD Smart Xumo TV and find it to be a great value for the money. It's wonderful to know that it offers all the features you need at a low price, comparable to more expensive models. If you have any other feedback or need assistance, feel free to reach out. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Worth the price compared to others brands

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you so much for sharing your positive experience with the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that you find it a great value and that it stands out among other brands—your feedback truly means a lot and inspires us to continue offering products that bring satisfaction and quality to our customers. Jeth| Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Surprising!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television has a surprisingly great picture and compares well to other mid-level brands!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. The picture quality is perfect. Has a great sound and brightness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer Xumo TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the money!! Customer service in the store was excellent and honest! Best experience I have ever had purchasing a TV!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your fantastic feedback, RodneyS! We're thrilled to hear that you find the Pioneer 55" Class LED 4K UHD Smart Xumo TV to be a great value for the money. It's wonderful to know that you had an excellent and honest customer service experience in the store. Your satisfaction is important to us, and we appreciate you sharing your best-ever TV purchasing experience. Enjoy your new TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Very nice tv buttttt….

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion the tv jts self is good but if your a person that likes watching things in even hugh quailty maybe spend a little more for something better, dont get me wrong quailty is good. And the audio is just perfect not to quiet nor to loud i would recommend if you want something basic

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Tv Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound quality I was very impressed with this product and highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Quality for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, I am happy with the quality and the size.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for a great price!!! Gma tv went out and needed something simple and fast!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Jmthill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and operating system.excellent price.boght three

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV. Quality is great would definitely purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Overall Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give it 4 stars. The picture and sound is great, but the XUMO platform is not what i was hoping for. The platform doesnt allow you to download third party apps. For the deal that i got it on, it was definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Pioneer tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Amazing graphics great user interface. Clear crisp sound picture and colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the TV however I don’t like the legs on the TV. I wish they would go back to the middle of the TV mount. If you don’t put it on the wall to make sure that your TV stations is big enough not crazy about Alexa I think Alexa on my last TV was better even though I thought it was the exact same TV I bought two years ago but overall I’d give it probably a 4 1/2 to 5.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    55" TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great TV for the guest bedroom at a super low price

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent tv for a great price. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound! Would highly recommend this TV!

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Eh....maybe

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I left a 2 star because it had to be returned due to not working properly. It seemed as if the TV was trying to start in some kind of programming mode. You could scroll the items with the remote but not select or enter anything to try top get pass this screen and the remote would not power off the TV either. Possibly could have been resolved by calling their customer service but this TV was purchased for some else so opted to just return it that day and get an Insignia Brand TV. TV has mixed reviews so I guess its worth a try for the price and knowing it can be returned.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Brad! I am truly sorry to hear about your experience with the TV you purchased. It sounds incredibly frustrating to have to return a product that did not work properly right out of the box. This is not the quality of product that we want to provide to our customers. Please know that we are here to help and offer assistance covered by the manufacturer's warranty. If you have any further questions or concerns, please do not hesitate to call 1-800-421-1404.

      JC | Pioneer Support https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    xumo tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good tv wish the volume was much louder you have to turn the tv almost to 100 to hear well

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, mahranda! We're glad to hear you're enjoying your Pioneer 55" Class LED 4K UHD Smart Xumo TV overall. It’s great to know it’s been a good addition to your setup, and we appreciate you taking the time to share your thoughts with us! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer