Customer Ratings & Reviews
- Model:
- PN55-751-24U
- SKU:
- 6546909
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the 55" Class LED 4K UHD Smart Xumo TV, particularly praising its adjustable picture quality, vibrant colors, and ease of use. The TV's simple setup and overall quality are also appreciated, especially considering its very good price. However, some customers have expressed concerns regarding connectivity issues, the remote control, and the TV's software. Additionally, a few users have reported problems with the volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Expectations met, and then some!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV truly is a great buy for the $200 Mark I returned my 48 inch OLEDLG for this one for the bedroom it looks amazing!!! Got the 55inch purchase
I would recommend this to a friend - Pros mentioned:Picture quality
DMJr's 55" Pioneer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy Excellent price Unmatched quality Unbeaten price match all wrapped up to unmeasurable customer service
I would recommend this to a friend The best 200 dollars invested
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The purchase of my Pioneer TV left me very satisfied, 199 dollars for a 55" screen seemed like an opportunity more than an offer from Best Buy, which by the way the Pioneer brand in televisions is exclusive to this electronics store.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback! We're thrilled to hear that you're very satisfied with your purchase of the Pioneer 55" Class LED 4K UHD Smart Xumo TV. It's great to know that you found the $199 price to be an excellent opportunity. If you have any questions or need further assistance, feel free to reach out. Patricia | Pioneer Support
- Pros mentioned:Picture quality
Good tv for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has an amazing picture and sound. The only thing that I don't really like is that I can't download a bunch of the apps that I had on my other smart TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Tv is amazing! So amazing I brought another one.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the size and how clear the picture being displayed on it. Brought one for my bedroom and went back and got one for my living room.
I would recommend this to a friend - Pros mentioned:Picture quality
Great image at a great price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality on image at a great price. The response on apps is really good. I would recommend this product.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your recommendation, Mauricio! We're glad to hear that you are enjoying the image quality and app responsiveness of your Pioneer TV. Finding a television that exceed your expectations is always a great feeling. If you have any further feedback or need assistance in the future, feel free to reach out to us. Enjoy your TV! Patricia | Pioneer Support https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909
Pioneer 55" Xumo tv
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv I've had since November of 2023 and waited to write a review to see how i liked it. Well i love it. Got it at a great price. Flat screen tvs do not have good sound because there's not enough space to put good speakers. I bought a nice surround sound to fix that. I only mentioned sound because they have a sound rating below, which in a nutshell sucks on any flat-screen tv. Tv is great.
I would recommend this to a friend55" Pioneer XUMO TV installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 55" Pioneer XUMO TV was straight forward setting it up. I wall mounted the TV and it was somewhat heavy but easy enough for me to lift on to the wall mount. The apps I installed are Prime, Youtube TV, Apple+ and Disney+ and they were easy to transfer to the newTV using my phone. The remote is easy to use and helpful.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .It sounds like RobertT had a smooth experience setting up the 55" Pioneer XUMO TV! It’s great to hear that the TV was easy to mount and that transferring apps was straightforward. Having a user-friendly remote is always a plus too. Patricia | Pioneer Support
- Pros mentioned:Picture quality
Zumo 55 inches tv Pioneer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The zumo tv have the better sound and a good image.
I would recommend this to a friend - Pros mentioned:Picture quality
Great television
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love this tv, the picture quality is amazing, I would buy it again
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .It’s wonderful to hear such enthusiastic feedback about our TV, especially regarding the picture quality. We’re thrilled that you love your new TV and that it has lived up to your expectations. Our team works hard to ensure that our products deliver an exceptional viewing experience, and your comments affirm that dedication.
If there’s anything else you enjoy about the TV or if you have any suggestions for us, please don’t hesitate to share. Customer insights like yours are invaluable as we strive to continuously improve. - Carl | Pioneer Support
- Pros mentioned:Picture quality
Great television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, great sound from tv speakers alone, extremely happy with this product
I would recommend this to a friend - Pros mentioned:Ease of use
Great sounds and Pioneer TV clear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great to use and easy to hook up also it would be great to be able to get all apps on TV or one place to order.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Pioneer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV Very nice!!!! Great purchase!!!! Highly recommended!!!!
I would recommend this to a friend - Pros mentioned:Picture quality
MISS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took a chance Bought it for my daughter. She's very excited TV sounds great & very clear pictures nice clarity. Surprisingly
I would recommend this to a friend - Cons mentioned:Connectivity
Problems.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i’ve had the tv for a bit over a year, but I don’t know what’s been going on. Keeps saying wifi disconnected everyday. I put the correct password in and it keeps telling me i’m putting the wrong password. This is ridiculous! I need this problem solved please .
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience, DiegoR. We're sorry to hear about the Wi-Fi connectivity issues with your Pioneer 55" Class LED 4K UHD Smart Xumo TV. We recommend checking if your TV's software is up to date and trying a factory reset to resolve the issue. If the problem persists, please contact our customer support team for further assistance. Your feedback is important to us, and we appreciate your patience as we work to improve our products and services. Jeth | Pioneer Support.
10/10
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for what I needed. Very fast shipping and good quality tv
I would recommend this to a friendBroke in 1 month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this product. I purchased this tv on 6/16/25 and the screen went out on 7/15/25. I was told it could not be returned because it was after 15 day return policy. I was then told to call the company because it was under warranty, I was on hold for a long time plus once someone got on the phone they kept trying to get me to reset my tv and wifi. I told them several times the screen is out. Finally after comprehending that resetting the tv as not going to work i was told geek squard would come out two weeks after my phone call. Once they came out they looked at my tv and said it was the control panel but they cant fix it right now because the part needs to be ordered. I now have to wait another two weeks for them to come out 8/6/25 to be exact. I am afraid to purchase any more electronics from best buy. I think any item that breaks after 30 days should be able to be returned. Hopefully the next buyers experience is better then mines.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience. We’re truly sorry to hear about the challenges you faced with the TV and the support process. Your feedback highlights important areas where improvements are needed in both product reliability and customer service. We understand how frustrating this situation must be and appreciate you taking the time to provide such detailed input. Keith | Pioneer Support
- Pros mentioned:Picture quality
Great price on sale!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price and tv is great. Its not like your $1000 tv but it works for me. Got a great deal.
I would recommend this to a friend - Pros mentioned:Picture quality
Pioneer is still great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is fantastic for movies and gaming. Quite surprised for a Black Friday tv! Pioneer has returned stronger than ever
I would recommend this to a friend - Pros mentioned:Picture quality
Best quality!!...
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this tv at an excellent price on the market and the graphics and sounds are excellent!!!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi DayanReyes, thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. Pioneer Support | Jeth. https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909
