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Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2348 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the 55" Class LED 4K UHD Smart Xumo TV, particularly praising its adjustable picture quality, vibrant colors, and ease of use. The TV's simple setup and overall quality are also appreciated, especially considering its very good price. However, some customers have expressed concerns regarding connectivity issues, the remote control, and the TV's software. Additionally, a few users have reported problems with the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 2,348 reviews
  • Rated 5 out of 5 stars

    Great 55" TV for a Very Reasonable Price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a 55-in TV to fit into my wall and sound system. After looking and reading reviews, I came across this Pioneer TV with the built in XUMO TV Streaming system.plus 4K, Dolby Vision and 5.1 and it's makes the perfect movie experience. If I were you, I'd be sure to check out this TV before you purchase another one, you'll be glad you did. The sound is okay but I have mine hooked up through a surround sound system and it sounds great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get you one.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is very clear, HD no lag or delays. The interface seems a lot easier to navigate than other tvs, and it comes with a very good sound system as to be expected with Pioneer. At first I was unsure, I know Pioneer for car stereos mostly, so to see a tv from a trusted brand I was interested. I’m thinking of getting the 65 inch for my living room area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice tv and features for the price. I think is also a really nice size tv, for Home, Office or business. Also I love to have all the smart option to see Netflix, Amazon Prome, YouTube and all the platforms . Pretty much, really happy with this purchase

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Ardi,

      Thank you for your positive review! We're thrilled to hear that you're enjoying your Pioneer 55" Class LED 4K UHD Smart Xumo TV and find it to be a great size with excellent features for the price. It's fantastic that you're making the most of the smart options like Netflix, Amazon Prime, and YouTube. If you need any further assistance, feel free to reach out. -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Expectations met, and then some!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV truly is a great buy for the $200 Mark I returned my 48 inch OLEDLG for this one for the bedroom it looks amazing!!! Got the 55inch purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    DMJr's 55" Pioneer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy Excellent price Unmatched quality Unbeaten price match all wrapped up to unmeasurable customer service

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has an amazing picture and sound. The only thing that I don't really like is that I can't download a bunch of the apps that I had on my other smart TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price for its intended use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, give me my 400 so i can buy another one lol

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi there, thanks for the great feedback! It’s awesome to hear you’re happy with the price and the TV's performance. Enjoy your new Pioneer TV!
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv is amazing! So amazing I brought another one.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the size and how clear the picture being displayed on it. Brought one for my bedroom and went back and got one for my living room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great image at a great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality on image at a great price. The response on apps is really good. I would recommend this product.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your recommendation, Mauricio! We're glad to hear that you are enjoying the image quality and app responsiveness of your Pioneer TV. Finding a television that exceed your expectations is always a great feeling. If you have any further feedback or need assistance in the future, feel free to reach out to us. Enjoy your TV! Patricia | Pioneer Support https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    The best 200 dollars invested

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase of my Pioneer TV left me very satisfied, 199 dollars for a 55" screen seemed like an opportunity more than an offer from Best Buy, which by the way the Pioneer brand in televisions is exclusive to this electronics store.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback! We're thrilled to hear that you're very satisfied with your purchase of the Pioneer 55" Class LED 4K UHD Smart Xumo TV. It's great to know that you found the $199 price to be an excellent opportunity. If you have any questions or need further assistance, feel free to reach out. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Pioneer 55" Xumo tv

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv I've had since November of 2023 and waited to write a review to see how i liked it. Well i love it. Got it at a great price. Flat screen tvs do not have good sound because there's not enough space to put good speakers. I bought a nice surround sound to fix that. I only mentioned sound because they have a sound rating below, which in a nutshell sucks on any flat-screen tv. Tv is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" Pioneer XUMO TV installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 55" Pioneer XUMO TV was straight forward setting it up. I wall mounted the TV and it was somewhat heavy but easy enough for me to lift on to the wall mount. The apps I installed are Prime, Youtube TV, Apple+ and Disney+ and they were easy to transfer to the newTV using my phone. The remote is easy to use and helpful.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      It sounds like RobertT had a smooth experience setting up the 55" Pioneer XUMO TV! It’s great to hear that the TV was easy to mount and that transferring apps was straightforward. Having a user-friendly remote is always a plus too. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Zumo 55 inches tv Pioneer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The zumo tv have the better sound and a good image.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great sounds and Pioneer TV clear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to use and easy to hook up also it would be great to be able to get all apps on TV or one place to order.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great sound from tv speakers alone, extremely happy with this product

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great television

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this tv, the picture quality is amazing, I would buy it again

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      It’s wonderful to hear such enthusiastic feedback about our TV, especially regarding the picture quality. We’re thrilled that you love your new TV and that it has lived up to your expectations. Our team works hard to ensure that our products deliver an exceptional viewing experience, and your comments affirm that dedication.

      If there’s anything else you enjoy about the TV or if you have any suggestions for us, please don’t hesitate to share. Customer insights like yours are invaluable as we strive to continuously improve. - Carl | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    MISS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a chance Bought it for my daughter. She's very excited TV sounds great & very clear pictures nice clarity. Surprisingly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pioneer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV Very nice!!!! Great purchase!!!! Highly recommended!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer is still great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is fantastic for movies and gaming. Quite surprised for a Black Friday tv! Pioneer has returned stronger than ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for what I needed. Very fast shipping and good quality tv

    I would recommend this to a friend
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