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Customer Ratings & Reviews

Model:
PN55-751-24U
SKU:
6546909
Clearance
$189.99
Save $110
Comp. Value: $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2377 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the 55" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, affordable price, and ease of use. Many find the colors vibrant and the setup simple. However, some customers have expressed concerns about connectivity, remote control functionality, software, and volume issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,377 reviews
  • Rated 4 out of 5 stars

    Could be Awesome!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give it 4 stars, although I'd like to give it 5. The only problem is sometimes I have to unplug it for it to reconnect to the internet. Other than that, it's what you definitely want in your life! It connects to all types of Bluetooth Speakers!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your amazing feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV. We are glad to hear that you are overall happy with the TV and that it connects easily to Bluetooth speakers. We apologize for the issue with reconnecting to the internet and appreciate your patience with that. If you have any further questions or concerns, please don't hesitate to reach out to us. Patricia | Pioneer Support https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. This tv past my expectations. Will recommend this brand TV to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love! Great picture! Price is great for what you’re buying!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good viewing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the TV it is so clear ! I’m so glad that I got it!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear that you love the TV and that the picture clarity has made a strong impression. It’s always great to know our products bring satisfaction and meet expectations. Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    55" TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great TV for the guest bedroom at a super low price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent TV works well. Had to update the UI manually after setup to fix a few quality of life issues with app functionality. After update it's working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    excellent tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv. Perfect picture. Will make a great gift.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and great picture. Great customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice TV with great features and a great picture at a very reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pioneer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Easy to set up. Once set up can't stop watching.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing the picture is perfect brought it for my mom and she love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PIONEER TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT TV AND GREAT SERVICE AT STORE FAST HELP AT STORE

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, Gabriel, for the fantastic feedback! We're so glad to hear that you had a great experience both with your new Pioneer 55" Smart TV and the service at the store. It's always rewarding to know that our customers are enjoying their purchase and receiving prompt support. Your satisfaction means a lot, and we appreciate you taking the time to share it! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money, I could not find a better deal. Huge screen with great resolution 4K.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    55” Pioneer tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great sound and amazing. Couldn’t be happier with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture great. Sound over the top! I like how the remote works also!

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Eh....maybe

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I left a 2 star because it had to be returned due to not working properly. It seemed as if the TV was trying to start in some kind of programming mode. You could scroll the items with the remote but not select or enter anything to try top get pass this screen and the remote would not power off the TV either. Possibly could have been resolved by calling their customer service but this TV was purchased for some else so opted to just return it that day and get an Insignia Brand TV. TV has mixed reviews so I guess its worth a try for the price and knowing it can be returned.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Brad! I am truly sorry to hear about your experience with the TV you purchased. It sounds incredibly frustrating to have to return a product that did not work properly right out of the box. This is not the quality of product that we want to provide to our customers. Please know that we are here to help and offer assistance covered by the manufacturer's warranty. If you have any further questions or concerns, please do not hesitate to call 1-800-421-1404.

      JC | Pioneer Support https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Football at the best on tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed watching the super bowl game just like being there thank you

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv . Picture is so good , would recommend a Pioneer Tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is excellent great picture quality easy to set up 10/10

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi DavidR! Thank you for your feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV. We're thrilled to hear that you find the TV excellent and that you're impressed with its picture quality. We're glad to know that the setup process was easy for you as well. If you have any further questions or need assistance in the future, feel free to reach out. We're here to help! |Angelica| Pioneer Support| https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer Xumo 55"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great brand, big screen for an incredible price. I recommend it 100%

    I would recommend this to a friend