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Customer Ratings & Reviews

Model:
PN55-751-24U
SKU:
6546909
Your price for this item is $199.99
The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2333 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the 55" Class LED 4K UHD Smart Xumo TV, particularly praising its adjustable picture quality, vibrant colors, and ease of use. The TV's simple setup and overall quality are also appreciated, especially considering its very good price. However, some customers have expressed concerns regarding connectivity issues, the remote control, and the TV's software. Additionally, a few users have reported problems with the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 2,333 reviews
  • Rated 5 out of 5 stars

    More than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A big screen for an incredible price, all the apps runs amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Value buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and value price! Sound quality great as usual from Pioneer!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Get you 1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and sound quality are terrific for my room plus easy to mount

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture great, sound quality great and overall im happy with my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer rocks

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product always buy a pioneer 2nd tv I’ve bought for my house will always buy a pioneer from now on super value

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Pioneer - 55" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that you're a loyal Pioneer customer and that this TV has been a great addition to your home. Your feedback is greatly appreciated and helps us continue to offer products that provide excellent value. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasnt expecting much dor the price, but wow! The picture is great!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Volume

    Rated 1 out of 5 stars

    Don't bother

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for, and in this case, that's not much. Picture quality is terrible, connections are incredibly difficult to access, base footing is insecure, apps like Amazon Prime keep failing, volume is terrible.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      We’re disappointed to hear about your negative experience, StephenS. We’ll investigate and take corrective measures. - Carl | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome pic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. It’s perfect and has an amazing picture

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. It’s easy to set up. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Smart Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv, Great Picture, Good Quality! Recommended

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice 4k TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. The picture is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture and size is amazing for the price point!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    my tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture i would definitely recommend buying this tv

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good ! And the prices was cheap and have a lot of apps!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Has a nice picture and I love the sound. Purchased 2 of them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Barely Acceptable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is fine. The issue is that this TV is not very smart. The wireless internet will randomly go out, apps suddenly stop working and a few times the sound just stopped working. This should have been left for BETA testing longer because there are still too many bugs especially with XUMO. I bought this because of the Pioneer name. I have an over 15 year old Pioneer tv that is smarter then this. I use a ROKU stick on it and I have never had issues like this new XUMO has. I had to attach a FIRESTICK to this XUMO TV because I got so aggravated with apps randomly not working. For now XUMO is not living up to it's own hype. If you want a cheap tv that looks good but may give you some issues, this is the one. Otherwise, by a ROKU TV. I have one of those and never had any issues like this XUMO. And I do not recommend SAMSUNG TVs. I have 2 Samsungs, a curved one and a smaller one and they have their own issues especially the curved one. Pioneer needs to live up to it's old standards and this is not it.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback regarding the Pioneer 55" Class LED 4K UHD Smart Xumo TV. We truly appreciate your insights, as they are invaluable in helping us enhance our products and address any issues that may arise.

      We are glad to hear that you find the picture quality of the TV satisfactory; however, we are sorry to learn about the connectivity and performance issues you've experienced with the Xumo platform. Your frustration is completely understandable, especially considering your positive experiences with previous Pioneer products.

      Please know that we take your concerns seriously. Our team is continuously working to improve the software and functionality of our smart TVs, and your feedback will be instrumental in guiding these efforts. We are committed to providing a reliable and enjoyable viewing experience, and we recognize that we have room for improvement.

      If you haven't already, we encourage you to check for any software updates that may address some of the performance issues you mentioned. Additionally, our customer support team is available to assist you with troubleshooting any specific problems you are facing.

      Thank you once again for your feedback and for being a loyal Pioneer customer. We hope to regain your trust and provide you with the quality you expect from our brand. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer55

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice deal! Picture is not bad at all! With warranty I’m satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    YOU CANT BEAT IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY DAD CAN SEE A LOT BETTER!! ITS GOT A VERY CLEAR PICTURE.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv for the money, sound and qualtiy is good. good little remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The this for my mother in-law she loves it. She never turns it off.

    I would recommend this to a friend