Customer Ratings & Reviews
- Model:
- PN55-751-24U
- SKU:
- 6546909
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the 55" Class LED 4K UHD Smart Xumo TV, particularly praising its adjustable picture quality, vibrant colors, and ease of use. The TV's simple setup and overall quality are also appreciated, especially considering its very good price. However, some customers have expressed concerns regarding connectivity issues, the remote control, and the TV's software. Additionally, a few users have reported problems with the volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Best quality!!...
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this tv at an excellent price on the market and the graphics and sounds are excellent!!!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi DayanReyes, thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. Pioneer Support | Jeth. https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909
- Pros mentioned:Picture quality
Pioneer tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv has great picture and sound comes with six months free peacock
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Tmendez67! We appreciate you feedback with our Pioneer - 55" Class LED 4K UHD Smart Xumo TV. It is our pleasure knowing how satisfied you are with your purchase. Thank you for choosing Pioneer! |Angelica| Pioneer Support| https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909
- Pros mentioned:Picture quality
Pioneer - 55" Class LED 4K UHD Smart Xumo TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very well priced Pioneer 4K smart 55” TV. Excellent sound quality.
I would recommend this to a friend Broke in 1 month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this product. I purchased this tv on 6/16/25 and the screen went out on 7/15/25. I was told it could not be returned because it was after 15 day return policy. I was then told to call the company because it was under warranty, I was on hold for a long time plus once someone got on the phone they kept trying to get me to reset my tv and wifi. I told them several times the screen is out. Finally after comprehending that resetting the tv as not going to work i was told geek squard would come out two weeks after my phone call. Once they came out they looked at my tv and said it was the control panel but they cant fix it right now because the part needs to be ordered. I now have to wait another two weeks for them to come out 8/6/25 to be exact. I am afraid to purchase any more electronics from best buy. I think any item that breaks after 30 days should be able to be returned. Hopefully the next buyers experience is better then mines.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience. We’re truly sorry to hear about the challenges you faced with the TV and the support process. Your feedback highlights important areas where improvements are needed in both product reliability and customer service. We understand how frustrating this situation must be and appreciate you taking the time to provide such detailed input. Keith | Pioneer Support
- Pros mentioned:Picture quality
Money well spent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One best television on the market . The picture quality is awesome. You will not be disappointed.
I would recommend this to a friend - Cons mentioned:Connectivity
Losing wifi connection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV loses internet setting everyday, when i turn it on. The TV is in the same room with the router qnd no other devices have connection issue. Wait 5min serching the wifi and usually cant find any network. Then restart for another 5min. You will see several networks to connect after the restart. It is a daily routine. Response to remite is a bit slow also. It is inexpensive for a reason.
No, I would not recommend this to a friendBrand response from Shella, Pioneer Support
Posted .Hi there! Thank you for your feedback as it helps us keep Xumo TV at its best! We're sorry to hear about the Wi-Fi trouble you experienced. To assist you better, we put together this support article to help troubleshoot: https://www.xumo.com/support/troubleshooting/I-cant-connect-my-xumo-tv-to-my-wifi-connection-how-can-i-fix-it. Plus, our support team is available around the clock at tv.xumo.com/support. Hope this helps!
Worth the money!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up right out the box! Wall mounted it in the bedroom with ease! Not heavy at all!
I would recommend this to a friend- Pros mentioned:Picture quality
Buy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good, even if was 200 dollars more. I regret not buying more than one when it was on sale
I would recommend this to a friend - Pros mentioned:Picture quality
Great choice for bedroom
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price picture quality is amazing
I would recommend this to a friend - Pros mentioned:Picture quality
Exelent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product, it has very good quality, the sound is impressive, the best purchase I have made
I would recommend this to a friend - Pros mentioned:Picture quality
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for our spare bedroom. Definitely worth it
I would recommend this to a friend - Pros mentioned:Picture quality
Great find!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very much enjoying this purchase. Definitely reminded.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Budget TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv with a great picture!! I was sceptical cause if the price but this is truly a great tv
I would recommend this to a friend - Pros mentioned:Picture quality
Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture, sound and quality. I will recommend it.
I would recommend this to a friend - Pros mentioned:Picture quality
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture easy to operate perfect sound quality
I would recommend this to a friend - Pros mentioned:Picture quality
Feliz , very happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have everything configured with Apple Home, the colors and the TV are excellent.
I would recommend this to a friend Pioneer TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for the price it has been solid so far. I would recommend it if you are in a budget and just need something new.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, Izzy! We're pleased to hear that the Pioneer 55" Class LED 4K UHD Smart Xumo TV has been solid and offers great value for the price. It's wonderful to know that you would recommend it to others who are on a budget and looking for something new. Jeth | Pioneer Support.
- Pros mentioned:Ease of use
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Easy to setup and very versatile. Highly recommend
I would recommend this to a friend The best for the price!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. It's mounted in my truck. Couldn't bought a better tv
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, ReshardR, for the awesome feedback! It’s great to hear that your Pioneer 55" Class LED 4K UHD Smart Xumo TV is a perfect fit—even mounted in your truck! We love hearing about unique setups like yours, and we’re glad the TV is delivering such a satisfying experience. Jeth | Pioneer Support.
Review of my new 55 inch tv.I LOVE It
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv . And the free channels on xumotv is great I have steaming channels but stay on this a lot . It also turn the tv off after I fall to sleep
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your enthusiastic feedback! We're delighted to hear that you're loving your Pioneer 55" Class LED 4K UHD Smart Xumo TV and enjoying the free channels on XumoTV.
It's great to know that the TV's auto-off feature is helpful for you. If you ever have any questions or need assistance, please don't hesitate to reach out to our customer support team. We're here to help and ensure you continue to have a fantastic experience with your TV.
Thank you for choosing Pioneer! -Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909