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Customer Ratings & Reviews

Model:
PN55-751-24U
SKU:
6546909
Your price for this item is $199.99
The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2334 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the 55" Class LED 4K UHD Smart Xumo TV, particularly praising its adjustable picture quality, vibrant colors, and ease of use. The TV's simple setup and overall quality are also appreciated, especially considering its very good price. However, some customers have expressed concerns regarding connectivity issues, the remote control, and the TV's software. Additionally, a few users have reported problems with the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 2,334 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has really good quality, glad i purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Some issues...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has a great picture but has issues reconnecting to the Wi-Fi every time it has been turned off and then powered back on. Working with Pioneer support to correct the issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Forever Shopper

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv Best Buy has the best products And the best staff with knowledge

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your wonderful feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that you had a great experience with both the product and the knowledgeable staff at Best Buy. Your satisfaction is our priority. Enjoy your TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Give it a try

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not experienced it at this time. Dependable brand.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, TPWA, for your feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're glad to hear that you trust the brand's dependability. We hope you enjoy your new TV once you get the chance to experience it fully. Your feedback is much appreciated! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Pioneer quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll definitely recommend this. I’m gonna get an additional one for another room. Can’t go wrong.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, DRACOHERDEZ, for your fantastic review! We're thrilled to hear that you would definitely recommend our Pioneer 55" Class LED 4K UHD Smart Xumo TV and are planning to get another one for another room. Your satisfaction is our top priority, and we're glad our product met your expectations. If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best replacement for my 10 yo Samsung, I will purchase another if i need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was perfect as a gift to my grandson for his first home! He loves it. The price was great for this size television.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your lovely review of the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that it made the perfect gift for your grandson's first home and that he loves it. It's wonderful to know that you found the price to be great for the size of the TV. If you have any questions or need further assistance, feel free to reach out. Enjoy your new TV! Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 3 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great for the price, resolution and refresh seem a little laggy, love the brand. Would recommend for a cheap tv!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, LaptopJunky, for sharing your thoughts on the Pioneer Xumo TV. We’re pleased to hear the overall product offers great value at its price point and that the brand continues to impress. We appreciate your comments about the resolution and refresh rate, and we’ll keep that input in mind as we work to enhance performance. It’s rewarding to know the TV fits well for your needs and budget. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this TV for a wedding gift. And my daughter and son-in-law absolutely love it.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, Beckie, for sharing your feedback on the Pioneer - 55" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that your daughter and son-in-law absolutely love their wedding gift. Your positive experience is important to us, and we're thrilled that the TV has brought joy to your family. If you have any more thoughts or experiences to share, we'd love to hear them! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it since Christmas 2024...My son loves it for video games and watching tv. Definitely recommend.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks, JessicaB! We're thrilled your son is enjoying the Pioneer - 55" Class LED 4K UHD Smart Xumo TV! We appreciate your recommendation and your business! If you have any other questions or need further assistance, feel free to ask! - Mae | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Best Bang for your buck!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. My kids use it to watch YouTube. They like to use the voice button to find fun videos to watch.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your wonderful feedback! We're delighted to hear that your kids are enjoying the Pioneer 55" Class LED 4K UHD Smart Xumo TV and finding the voice button feature fun and useful for watching YouTube videos. Your positive experience is exactly what we aim for, and we appreciate you sharing it with us! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use and well worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality overall for the price. 100% recommend

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your enthusiastic feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that you're impressed with the quality and price. Your recommendation means a lot to us. Enjoy your TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    No app store access

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apps are preloaded. If you have a provider such as DirectTV, you're out of luck. There is no app store so you will need a streaming device like a fire stick or roku to add any apps that are not already preloaded. Good tv for the price, just not a very smart tv.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback. We’re sorry to hear that the lack of an app store on the Pioneer 55" Class LED 4K UHD Smart Xumo TV has been an inconvenience for you. It’s understandable that having preloaded apps without the ability to add more can be frustrating, especially if you rely on specific providers like DirectTV. We’re glad to hear you find the TV good for the price, but we understand your disappointment with its limitations. If you need assistance with a return or finding a TV that better meets your needs, please let us know. We’re here to help! BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Best price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for my teen ease of use and bargain of a price

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that it's a great TV for your teen, easy to use, and a bargain at its price. Your feedback is greatly appreciated and helps us continue to offer quality products. Enjoy your TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never tried this brand but very much like it, good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv... i would recommend it to anyone looking for a 55 inch tv..

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your recommendation for the Pioneer - 55" Class LED 4K UHD Smart Xumo TV, user471281! We're thrilled to hear that you find it awesome and would recommend it to others. Your positive feedback is greatly appreciated and helps us continue to deliver quality products. If you have any other thoughts or experiences to share, we'd love to hear them! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Xumo tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv has everything that u need now days tons of free shows

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your thoughts on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that you love it and find it has everything you need, including tons of free shows. Your positive feedback is greatly appreciated, and we're glad you're enjoying your TV. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Best Buy’s Tremendous Deals

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy …. it never seems to amaze me how well Best Buy does on electronics over and over

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, Theesmoothiek, for your fantastic feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that you're impressed with your purchase and appreciate Best Buy's consistent quality in electronics. Your positive comments are greatly appreciated and help us continue to provide quality products. Enjoy your viewing experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    TV for everyone & everything

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t regret about this purchase. My TV is working perfectly.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your review, WilberM! We're thrilled to hear that your Pioneer 55" 4K UHD Smart Xumo TV is working perfectly. Enjoy your new TV and all the great content it brings!

      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer