Customer Ratings & Reviews

Thank you for your fantastic feedback, CharlesG! We're thrilled to hear that your Pioneer 55" Class LED 4K UHD Smart Xumo TV is working amazingly and that you're impressed with its resolution and gaming capabilities. It's wonderful to know that you would consider buying it again. Your positive comments are greatly appreciated and help us continue to provide quality products and services. Enjoy your TV! Jeth | Pioneer Support.

Thank you for taking the time to share your feedback regarding the Pioneer 55" Class LED 4K UHD Smart Xumo TV. We truly appreciate your insights, as they are invaluable in helping us enhance our products and address any issues that may arise.

We are glad to hear that you find the picture quality of the TV satisfactory; however, we are sorry to learn about the connectivity and performance issues you've experienced with the Xumo platform. Your frustration is completely understandable, especially considering your positive experiences with previous Pioneer products.

Please know that we take your concerns seriously. Our team is continuously working to improve the software and functionality of our smart TVs, and your feedback will be instrumental in guiding these efforts. We are committed to providing a reliable and enjoyable viewing experience, and we recognize that we have room for improvement.

If you haven't already, we encourage you to check for any software updates that may address some of the performance issues you mentioned. Additionally, our customer support team is available to assist you with troubleshooting any specific problems you are facing.

Thank you once again for your feedback and for being a loyal Pioneer customer. We hope to regain your trust and provide you with the quality you expect from our brand.

Thank you so much for sharing your positive experience with the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that you find it a great value and that it stands out among other brands—your feedback truly means a lot and inspires us to continue offering products that bring satisfaction and quality to our customers. Jeth| Pioneer Support

Thank you for the fantastic feedback, AlbertLawing! We're so glad to hear that you're enjoying your Pioneer 55" Smart TV and that it's delivering the kind of experience you'd confidently recommend to your family and friends—that truly means a lot to us. Your support and enthusiasm are greatly appreciated! Jeth | Pioneer Support.

Thank you for sharing your experience with the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that you found the Cyber Monday deal to be a great value and that our team was able to bring your purchase out to your car so quickly. Your satisfaction is important to us, and we're glad we could make your shopping experience convenient and enjoyable. -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

Thank you for sharing your positive experience with the Pioneer - 55" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that you're a loyal Pioneer customer and that this TV has been a great addition to your home. Your feedback is greatly appreciated and helps us continue to offer products that provide excellent value. Jeth | Pioneer Support.

Thank you so much for sharing your experience, Dkman! We're thrilled to hear that you're enjoying your new Pioneer 55" Class LED 4K UHD Smart Xumo TV and that it’s been a great fit for you. Your satisfaction means a lot, and feedback like yours truly inspires us to continue offering products that bring both quality and value. Jeth| Pioneer Support.

Thanks for the feedback, Connor! We're glad to hear that your Pioneer 55" Class LED 4K UHD Smart Xumo TV is delivering solid performance and that you're happy with the remote too—sounds like a great value all around. We appreciate you sharing your experience! Jeth | Pioneer Support.

We’re so happy your mother is loving her new Pioneer 55" Smart Xumo TV. It’s always special when a gift brings joy, and we’re honored to be part of that experience. Wishing you both many great viewing moments ahead! Patricia | Pioneer Support

Hi Lynn,

Thank you for sharing your experience with the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that your mother-in-law loves it and enjoys using it so much. If you have any other questions or need further assistance, feel free to reach out. -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

Thank you for your review, KevinF! We're glad to hear that you find the Pioneer 55" Class LED 4K UHD Smart Xumo TV to be a great value for the price. It's wonderful to know that it works perfectly for a kids' room, kitchen, or bathroom. If you have any other questions or need further assistance, feel free to reach out. Happy viewing!

- Shiela | Pioneer Support

Thanks for the lovely feedback, DeliaW! We're so happy to hear that your parents are enjoying the Pioneer 55" Class LED 4K UHD Smart Xumo TV—it’s always wonderful when a great buy brings joy to the whole family. We truly appreciate you sharing your experience! Jeth | Pioneer Support.

Thank you for your enthusiastic feedback, Paul! We're thrilled to hear that you find the Pioneer 55" Class LED 4K UHD Smart Xumo TV to be of great quality and a fantastic value for the money. Your recommendation means a lot to us, and we're glad the TV has met your expectations. Enjoy your viewing experience! Jeth | Pioneer Support.