Customer Ratings & Reviews

Thanks for the great feedback, LiciaT! We're glad to hear the Pioneer 55" Smart Xumo TV is meeting your needs and delivering all the features you’re looking for. It’s always exciting when a product fits perfectly into your home entertainment setup—enjoy every moment! Jeth | Pioneer Support.

Thank you for sharing your detailed feedback. We're glad to hear that you were impressed with the picture and sound quality of the Pioneer 55" Class LED 4K UHD Smart Xumo TV. However, we understand your frustration with the limitations imposed on the Plex app by Comcast. Your experience is important to us, and we apologize for any inconvenience this has caused. We will certainly pass your feedback along to the relevant teams to help improve our products and services. If you have any other questions or need further assistance, please don't hesitate to reach out. -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

Thank you for sharing your thoughts on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're pleased to hear that you find it to be a nice TV. Your feedback about the app availability is valuable to us, and we appreciate you taking the time to share your experience. We're glad you're enjoying your TV overall. Jeth | Pioneer Support.

Thank you for your feedback, JimV3! We're glad to hear that your Pioneer 55" Class LED 4K UHD Smart Xumo TV is a great value and served as a quick replacement for your old TV. Your positive comments are greatly appreciated and help us continue to provide quality products and services. Enjoy your TV! Jeth | Pioneer Support.

Thank you, BrianaB, for your feedback on the Pioneer - 55" Class LED 4K UHD Smart Xumo TV! We're glad to hear that you find it a good TV for the price. Your positive experience is important to us, and we appreciate your input on the picture quality. If you have any more thoughts or experiences to share, we'd love to hear them! Jeth | Pioneer Support.

Thank you for your kind words, RubenT! We're thrilled to hear that you had an excellent experience with our customer service team and found the information helpful in making your selection. Your satisfaction is our top priority, and we're glad we could assist you. If you have any further questions or need support, please don't hesitate to reach out. Enjoy your new TV! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

Thank you for sharing your feedback. We’re sorry to hear that the lack of an app store on the Pioneer 55" Class LED 4K UHD Smart Xumo TV has been an inconvenience for you. It’s understandable that having preloaded apps without the ability to add more can be frustrating, especially if you rely on specific providers like DirectTV. We’re glad to hear you find the TV good for the price, but we understand your disappointment with its limitations. If you need assistance with a return or finding a TV that better meets your needs, please let us know. We’re here to help!

Thanks for the great feedback, RichardK! We're happy to hear your Pioneer 55" Class LED 4K UHD Smart Xumo TV is working perfectly for you. It’s always great to know when a product fits seamlessly into someone’s setup—thanks for taking the time to share your experience! Jeth | Pioneer Support.

Thank you for your lovely review of the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that it made the perfect gift for your grandson's first home and that he loves it. It's wonderful to know that you found the price to be great for the size of the TV. If you have any questions or need further assistance, feel free to reach out. Enjoy your new TV! Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

Thank you for your feedback on the Pioneer - 55" Class LED 4K UHD Smart Xumo TV, Joey5251! We're delighted to hear that you're enjoying the TV. Your input regarding the availability of apps is valuable and helps us understand how we can improve our offerings. If you have any other thoughts or experiences to share, we'd love to hear them! Jeth | Pioneer Support.

Thank you, TPWA, for your feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're glad to hear that you trust the brand's dependability. We hope you enjoy your new TV once you get the chance to experience it fully. Your feedback is much appreciated! Jeth | Pioneer Support.

Thank you for your feedback, JoshuaQ. We are glad to hear that you found the Pioneer 55" Class LED 4K UHD Smart Xumo TV to be a great value. Your support is truly appreciated, and we are pleased that you are satisfied with your purchase. Tine | Pioneer Support

Thank you, RaphaelB, for your enthusiastic feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that you love the television and would recommend it. Your positive comments are greatly appreciated and inspire us to continue delivering excellent products. Enjoy your viewing experience! Jeth | Pioneer Support.

Thank you for the kind words, Samsung! We're thrilled to hear that your Pioneer 43" Class LED 4K UHD Smart Xumo TV is meeting all your needs with its smart features and well-rounded performance. It's always great to know that the trusted Pioneer brand continues to deliver the quality and completeness you expect—your feedback is truly appreciated! Jeth | Pioneer Support.

Thank you, DRACOHERDEZ, for your fantastic review! We're thrilled to hear that you would definitely recommend our Pioneer 55" Class LED 4K UHD Smart Xumo TV and are planning to get another one for another room. Your satisfaction is our top priority, and we're glad our product met your expectations. If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Pioneer Support

Thanks, JessicaB! We're thrilled your son is enjoying the Pioneer - 55" Class LED 4K UHD Smart Xumo TV! We appreciate your recommendation and your business! If you have any other questions or need further assistance, feel free to ask! - Mae | Pioneer Support