Customer Ratings & Reviews
- Model:
- PN55-751-24U
- SKU:
- 6546909
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the 55" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, affordable price, and ease of use. Many find the colors vibrant and the setup simple. However, some customers have expressed concerns about connectivity, remote control functionality, software, and volume issues.
This summary was generated by AI based on customer reviews.
Best Bang for your buck!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. My kids use it to watch YouTube. They like to use the voice button to find fun videos to watch.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your wonderful feedback! We're delighted to hear that your kids are enjoying the Pioneer 55" Class LED 4K UHD Smart Xumo TV and finding the voice button feature fun and useful for watching YouTube videos. Your positive experience is exactly what we aim for, and we appreciate you sharing it with us! Jeth | Pioneer Support.
Basic but OK
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not top of the line but can’t beet the price for a basic 4k. Setting options pretty limited. Has been working Ok with Amazon stick too.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback! We're glad to hear that the TV has been working well for you, especially with the Amazon stick. If you have any questions or need assistance with the settings, feel free to reach out to us. We appreciate your business! - Mae | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Title
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a solid TV. The color is not the best that’s out there. The speakers that are built in make up for it! Wish the legs at the base were made out of metal instead of hard plastic.
I would recommend this to a friendTv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this TV for a wedding gift. And my daughter and son-in-law absolutely love it.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Beckie, for sharing your feedback on the Pioneer - 55" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that your daughter and son-in-law absolutely love their wedding gift. Your positive experience is important to us, and we're thrilled that the TV has brought joy to your family. If you have any more thoughts or experiences to share, we'd love to hear them! Jeth | Pioneer Support.
Pioneed xumotv review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.over all tv is great. only issue was turning it on/ unboxing. it was in a factory reset mode so i immediately had to start troubleshooting to get it it out of it but it all worked out!
I would recommend this to a friendForever Shopper
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv Best Buy has the best products And the best staff with knowledge
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your wonderful feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that you had a great experience with both the product and the knowledgeable staff at Best Buy. Your satisfaction is our priority. Enjoy your TV! Jeth | Pioneer Support.
Replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best replacement for my 10 yo Samsung, I will purchase another if i need it.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your review, JacqueT! We're thrilled to hear that the Pioneer 55" Class LED 4K UHD Smart Xumo TV is the perfect replacement for your 10-year-old Samsung. We appreciate your confidence in our product and look forward to serving you again if you need another TV in the future. -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Would purchase again!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Functional, easy to use. Would purchase again
I would recommend this to a friendTV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is amazing cant complain at all. I will definitely buy a bigger one. Please purchase this tv if you see it in stock.
I would recommend this to a frienda little disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the tv is fine in general but I have downloaded the Appletv app but it does not allow me to update it so that way I have access to my apple library. If I had known this, I would not have purchased it.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for taking the time to share your thoughts, Miket! We truly appreciate your feedback and are glad to hear you're enjoying the TV overall. Your input about the app experience is valuable and helps us better understand how we can continue to enhance the user experience across different platforms. Jeth | Pioneer Support.
Pioneer review
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally bought for a guest bedroom and my father liked it so much he ended up getting one himself to put in his room
I would recommend this to a friendExcellent for the Price!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to beat the performance of this TV at this price point. Does everything as expected. Got this on a great Black Friday deal. Couldn’t be happier with this as a secondary TV!
I would recommend this to a friend- Cons mentioned:Volume
Sub par Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is sub par. Volume is sub par. Tv shows apps and choice when first turned on then refreshes and changes choice options.
No, I would not recommend this to a friend Good buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should and got a pretty good deal on it. Best bang for your buck if you're looking for a simple Smart TV.
I would recommend this to a friendAffordable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent affordable tv. Works as it should. Could use a browser.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV. We're glad to hear that you find it to be a decent and affordable option that works as expected. We appreciate your suggestion about adding a browser and will take it into consideration for future improvements.
If you have any questions or need assistance, please don't hesitate to reach out to our customer support team. We're here to help and ensure you continue to enjoy your TV.
Thank you for choosing Pioneer and for sharing your thoughts! Your feedback is valuable and helps us enhance our products and services. -Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909
Best Buy’s Tremendous Deals
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy …. it never seems to amaze me how well Best Buy does on electronics over and over
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Theesmoothiek, for your fantastic feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that you're impressed with your purchase and appreciate Best Buy's consistent quality in electronics. Your positive comments are greatly appreciated and help us continue to provide quality products. Enjoy your viewing experience! Jeth | Pioneer Support.
TV replacement
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.FIrst tv was damaged when installed, but quick response from Best Buy and gave a new one with no issues.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're glad to hear that Best Buy provided a quick response and resolved the issue with a new TV. Your satisfaction is important to us, and we appreciate you sharing your experience! Jeth | Pioneer Support.
- Cons mentioned:Connectivity
Don’t stay connected to wifi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is ok but it does not stay connected to the WiFi. I know it’s not my WiFi because I don’t have this issue with any other tv.
No, I would not recommend this to a friend Xumo
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV. Should have asked more questions. It is basically a streaming only TV. Have Directv, it is a problem forcing the use of two remotes
No, I would not recommend this to a friendGood tv for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking tv the OS Is ver clean only small tweets I would suggest but nothing worth leaving in a review like this. For the price we got it I would recommend to anyone.
I would recommend this to a friend