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Customer Ratings & Reviews

Model:
PN55-751-24U
SKU:
6546909
Clearance
$189.99
Save $110
Comp. Value: $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2377 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the 55" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, affordable price, and ease of use. Many find the colors vibrant and the setup simple. However, some customers have expressed concerns about connectivity, remote control functionality, software, and volume issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 2,377 reviews
  • Rated 5 out of 5 stars

    Buy it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv... i would recommend it to anyone looking for a 55 inch tv..

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your recommendation for the Pioneer - 55" Class LED 4K UHD Smart Xumo TV, user471281! We're thrilled to hear that you find it awesome and would recommend it to others. Your positive feedback is greatly appreciated and helps us continue to deliver quality products. If you have any other thoughts or experiences to share, we'd love to hear them! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Xumo tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv has everything that u need now days tons of free shows

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your thoughts on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that you love it and find it has everything you need, including tons of free shows. Your positive feedback is greatly appreciated, and we're glad you're enjoying your TV. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 3 out of 5 stars

    Great picture but sound is going out

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound started out amazing but now that it's close to the warranty to be running out and the sound has to be turned up louder and louder to be at the same sound level as before. Can't find anything on the pioneer website to get any help with my issue.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback about the Pioneer 55" Class LED 4K UHD Smart Xumo TV. I'm glad to hear that you initially enjoyed the sound quality, but I'm sorry to learn that it has been deteriorating over time. We understand how frustrating this can be, especially as the warranty period is nearing its end.

      To help resolve this issue, you can try resetting the audio settings on your TV. Here are the steps:

      1. Press the Settings button on your remote or go to the Settings tab on the home page.
      2. Navigate to Picture and Sound and select Reset Picture and Sound Settings.
      3. Confirm the reset and wait for a few seconds.

      This can often fix various audio issues. If the problem persists, I recommend reaching out to our customer support team for further assistance.

      If you have any further questions or need additional help, please don't hesitate to contact us. We're here to support you. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use and well worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality overall for the price. 100% recommend

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your enthusiastic feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that you're impressed with the quality and price. Your recommendation means a lot to us. Enjoy your TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    TV for everyone & everything

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t regret about this purchase. My TV is working perfectly.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your review, WilberM! We're thrilled to hear that your Pioneer 55" 4K UHD Smart Xumo TV is working perfectly. Enjoy your new TV and all the great content it brings!

      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never tried this brand but very much like it, good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for my teen ease of use and bargain of a price

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that it's a great TV for your teen, easy to use, and a bargain at its price. Your feedback is greatly appreciated and helps us continue to offer quality products. Enjoy your TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Best TV for the Price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price! Bluetooth capability is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, simple but practical , great price size and features

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your positive feedback, MaritzaC! We're delighted to hear that you find the Pioneer 55" Class LED 4K UHD Smart Xumo TV to be great, simple yet practical, and appreciate its price, size, and features. Your satisfaction is important to us, and we appreciate you sharing your experience. Enjoy your new TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    TV with built in Xumo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with Xumo built in is what we wanted have the updated Specteum app

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your fantastic feedback, KeithK! We're thrilled to hear that the Pioneer 55" Class LED 4K UHD Smart Xumo TV with the built-in Xumo feature and updated Spectrum app is exactly what you wanted. Your satisfaction is our top priority, and we're delighted that you're enjoying your new TV. If you have any more thoughts or suggestions, we'd love to hear them! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Popcorn and chill

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display quality for a very affordable price. Feels like Im in the movie theater with the great display

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Highly recommend this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the tv. The shipping was fast and the help desk was so nice and helped me load it in my car! the graphics are amazing and I love the remote layout!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ideal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, perfect for enjoying the weekend with the family

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your wonderful feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV, LizardiS! We're delighted to hear that you're enjoying the TV and that it's perfect for family weekends. Your positive experience is very important to us, and we appreciate you taking the time to share it. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Best Birthday gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my brother-in-law’s TV for a 60th birthday gift. He loves it!I I was very glad to have the easy pay option. This helped to be able to do this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the tv has been great. Only bad side to it is how sluggish it is when going through the home screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    55 inch LED TV

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money, one drawback is not having internet browser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the quality of this tv. It's affordable and I love the quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display and overall picture are amazing!! The voice command feature are very useful for my kids who can’t quite read.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sound sync

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has issues with sound/lip sync, possibly cable provider ,both have been called to check. It happens after tv has been on for several hours.

    I would recommend this to a friend