Customer Ratings & Reviews
- Model:
- PN55-751-24U
- |
- SKU:
- 6546909
Customer reviews
Rating 4.4 out of 5 stars with 2334 reviews
(2,334 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the 55" Class LED 4K UHD Smart Xumo TV, particularly praising its adjustable picture quality, vibrant colors, and ease of use. The TV's simple setup and overall quality are also appreciated, especially considering its very good price. However, some customers have expressed concerns regarding connectivity issues, the remote control, and the TV's software. Additionally, a few users have reported problems with the volume.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Best Birthday gift!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded my brother-in-law’s TV for a 60th birthday gift. He loves it!I I was very glad to have the easy pay option. This helped to be able to do this.
I would recommend this to a friendRated 3 out of 5 stars
Get what you pay for.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job but not that great of quality IMHO. Typically any movie or show comes out very grainy. Not upset because i only paid $200 for it. But if your looking for quality, definitely save and go for a higher quality tv.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your thoughts on the Pioneer 55" Class LED 4K UHD Smart Xumo TV. We appreciate your honest feedback. We're sorry to hear that the picture quality did not meet your expectations. Your comments are valuable to us, and we'll pass them along to our team for further improvement. If you have any questions or need assistance, please feel free to reach out to our customer support team. We're here to help. Ivy | Pioneer Support.
Rated 5 out of 5 stars
N/a
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Thinking about purchasing another one just like it.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, YashekiaM, for your enthusiastic feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that you love it so much that you're considering purchasing another one. Enjoy your TV! Jeth | Pioneer Support.
Rated 4 out of 5 stars
Good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the tv has been great. Only bad side to it is how sluggish it is when going through the home screen
I would recommend this to a friendRated 5 out of 5 stars
Works just fine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The television worked and is the size it said. Nice
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi YesseniaG,
Thank you for your review! We're glad to hear that our Pioneer 55" Class LED 4K UHD Smart Xumo TV met your expectations in terms of functionality and size. Your satisfaction is our top priority, and we appreciate your support. Patricia | Pioneer Support
Rated 5 out of 5 stars
Great smart tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has it all for the price a very good purchase i like the Bluetooth feature it's awesome!!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your thoughts, Charger! We're delighted to hear that you're enjoying your Pioneer 55" Class LED 4K UHD Smart Xumo TV and that you find the Bluetooth feature awesome. It's great to know that you feel it's a good purchase for the price. If you have any other feedback or need assistance, feel free to reach out! Patricia | Pioneer Support
Rated 5 out of 5 stars
Wonderful
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has Bluetooth and all the essentials very nice TV.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, GenevieveG, for your positive feedback on the Pioneer - 55" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that you're enjoying the Bluetooth feature and all the essentials it offers. Your satisfaction is important to us, and we're glad the TV meets your expectations. If you have any more thoughts or experiences to share, we'd love to hear them! Jeth | Pioneer Support.
Rated 5 out of 5 stars
Laptop Monitor
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is used for a laptop monitor for my mom. She had a hard time seeing her laptop screen so i suggested a TV. The Price was perfect and she loves it.
I would recommend this to a friendRated 4 out of 5 stars
Good TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display and overall picture are amazing!! The voice command feature are very useful for my kids who can’t quite read.
I would recommend this to a friendRated 1 out of 5 stars
Pioneer Xumo tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible tv...initially bought it for the living room but since day one constant issues with the volume. We tried everything to fix it, literally could have the volume on a level 32 and my phone would be louder...just ended up giving it to my son and now he uses it as a gaming monitor.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .We’re sorry to hear about the ongoing volume issues you’ve experienced with your TV. We understand how disappointing it must be when the sound doesn’t meet expectations, especially after trying multiple fixes. We appreciate you sharing how you’ve repurposed it as a gaming monitor, and we’ll make sure your feedback is passed along to our product team. Thank you for taking the time to let us know about your experience—it helps us work toward improving future models.
Ed - Pioneer Support
Rated 5 out of 5 stars
More than I expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, timely delivery. I would definitely purchase another one.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your wonderful feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that the product exceeded your expectations and that the delivery was timely. Your satisfaction is our top priority, and it's great to know you would consider purchasing another one.
If you ever have any questions or need assistance, please don't hesitate to reach out to our customer support team. We're here to help and ensure you continue to enjoy your TV.
Thank you for choosing Pioneer and for sharing your positive experience! Your feedback is greatly appreciated and helps other customers make informed decisions. -Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909
Rated 5 out of 5 stars
My new tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV, has a great display. I recomend it 100%
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your enthusiastic feedback, MariaN! We're thrilled to hear that you love the Pioneer 55" 4K UHD Smart TV and its great display. Your recommendation means a lot to us, and we're glad to know you're enjoying your purchase. If you have any more thoughts or need further assistance, we're here to help! Jeth | Pioneer Support.
Rated 5 out of 5 stars
I love Best Buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is the best. This is the 2nd time I buy this! The delivery was also great!
I would recommend this to a friendRated 4 out of 5 stars
Highly recommend this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love the tv. The shipping was fast and the help desk was so nice and helped me load it in my car! the graphics are amazing and I love the remote layout!
I would recommend this to a friendRated 5 out of 5 stars
Recent online purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service was amazing, they attended me rapidly at customer service. And the tv itself is amazing
I would recommend this to a friendRated 4 out of 5 stars
sound sync
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has issues with sound/lip sync, possibly cable provider ,both have been called to check. It happens after tv has been on for several hours.
I would recommend this to a friendRated 4 out of 5 stars
Limited
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only down fall to this tv is that you are limited with tv applications you can watch
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Nice for price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an ok tv. Takes a bit to turn on. Picture is good!
No, I would not recommend this to a friend Rated 5 out of 5 stars
Tv freezes but price is good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price! But the Tv refreshes a lot and the screen freezes.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're glad to hear that you appreciate the great price. Your input is valuable to us, and we appreciate you taking the time to share your experience. Jeth | Pioneer Support.
Rated 5 out of 5 stars
Love the tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for the price I love it. If I win this gift card I will buy two more. This TV is everything. I live in a low income and the price made it possible for my family to enjoy the quality of a 4k tv.
I would recommend this to a friend


















