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Customer Ratings & Reviews

Model:
PN55-751-24U
SKU:
6546909
Your price for this item is $199.99
The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2334 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the 55" Class LED 4K UHD Smart Xumo TV, particularly praising its adjustable picture quality, vibrant colors, and ease of use. The TV's simple setup and overall quality are also appreciated, especially considering its very good price. However, some customers have expressed concerns regarding connectivity issues, the remote control, and the TV's software. Additionally, a few users have reported problems with the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,334 reviews
  • Rated 3 out of 5 stars

    Channels

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get used to this tv still after 9 months in. I have no cable so I had to use an antenna. In programming this tv get maybe 30 channels and any channel that starts with 5 or 3 including channels 5, 50 or 32, 38 this tv will not pick it up. I’ve tried 3 antenna’s and not at all.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience. We’re sorry to hear that you’ve had trouble with the TV’s channel reception. It sounds frustrating to not be able to access certain channels despite trying multiple antennas.

      We recommend checking the TV’s settings to ensure it’s properly configured for antenna use. Sometimes, a manual channel scan can help pick up additional channels. Additionally, the placement of the antenna can significantly impact reception, so experimenting with different locations might improve the signal.

      If these steps don’t resolve the issue, please reach out to our customer support team. They can provide more specific troubleshooting tips or discuss potential solutions. We appreciate your patience and hope we can help improve your viewing experience. - Carl | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    No thanks

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has to be the worst tv I've owned. very slow processor, sometimes have to wait up to a minute after turning on before it will connect with the wifi. If the wifi has an issue tv will just lock up, no buttons will work. I have to yank the cord wait 10 seconds, plug back in and then it still won't respond for at least 5 min. I will never buy another pioneer product, oh and xumo... don't get me going. sucks, stick with roku.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    tv review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    over good tv, it takes a whole to power up but every thing else is on point

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great however sometimes when u press the start button it doesnt power on everything is good a bit laggy u get used to it. You get what u paid for

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal for the price. The picture quality is great. The sound could be improved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent tv bought for my 11 year old nephew. Works great for him. Syncs with his Alexa and he loves it.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi dlp44,

      Thank you for your review! We’re glad to hear that the Pioneer 55" Class LED 4K UHD Smart Xumo TV is working great for your nephew and that he loves it. It’s fantastic that it syncs well with his Alexa, making it even more enjoyable for him. If you have any other feedback or need further assistance, feel free to reach out. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Inexpensive Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been pleased with the price, delivery and performance of the Pioneer TV purchased. The TV was purchased about a month ago and so far so good. No problems and great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Display Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv , great size for small apartments , display quality is AMAZING

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good TV for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the price. Very easy to set up! Nice remote…similar to a Roku remote.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Bigp0ppa, thank you for taking time to review our Pioneer - 55" Class LED 4K UHD Smart Xumo TV. Hearing your feedback is important to us so we will be able to continue improve the quality and efficiency of this TV. If there is anything that we can assist you with, please contact us at 1-888-287-7658 for further assistance. Ivy | Pioneer Support. https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Fiyahhh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    . Best Buy did amazing making sure I received this television! This tv has all of the apps you can think on it and the speakers are excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Ms Green

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great project i bought 2 of them 65 and a 55 inches

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was a great buy works great price great delivery service awesome

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok TV for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started out liking the TV but now after a couple of weeks having issues. First thing I'm not too happy with is there is no Internet browser in the list of apps. Second and the biggest disappointment is now the TV will not turn on unless you press the power button on the TV and hold it for 10 seconds. After that the remote will work and the TV is fine but once you shut it off it will not turn back without pressing the button for 10 seconds again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Price was great and the audio is awsome on this tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it will buy again

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Perform well. Love how bright and beautiful the screen it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer 55 inch TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 10 year old Grandson for Christmas. He loves it and it’s very nice and a great price. The delivery drivers are so nice I feel there should be a place on the receipt to tip them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do love the television it's great the price very affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and helpful. Great price forbthe product l purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time Great value Our kids loved their new TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pionner 55”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Happy with this Product, at this price, i back to buy another one

    I would recommend this to a friend