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Customer Ratings & Reviews

Model:
PN55-751-24U
SKU:
6546909
Clearance
$189.99
Save $110
Comp. Value: $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2378 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the 55" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, affordable price, and ease of use. Many find the colors vibrant and the setup simple. However, some customers have expressed concerns about connectivity, remote control functionality, software, and volume issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,378 reviews
  • Rated 4 out of 5 stars

    sound sync

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has issues with sound/lip sync, possibly cable provider ,both have been called to check. It happens after tv has been on for several hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the tv an the customer i got they really gave 3 different options for 3 different tvs an insight on every tv

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi RobertE, it's fantastic to hear that you love your Pioneer 55" Class LED 4K UHD Smart Xumo TV! It's also great to know that you had a positive experience with the customer service, getting insights and options for different TVs. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    okugufryfydydydyfyr7yfyfdydydydtyddydyuoigufydtsttdyfydy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV Pick Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Price and customer service. handled with care and place on my car. product is good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Monitor

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is used for a laptop monitor for my mom. She had a hard time seeing her laptop screen so i suggested a TV. The Price was perfect and she loves it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great for the price, resolution and refresh seem a little laggy, love the brand. Would recommend for a cheap tv!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, LaptopJunky, for sharing your thoughts on the Pioneer Xumo TV. We’re pleased to hear the overall product offers great value at its price point and that the brand continues to impress. We appreciate your comments about the resolution and refresh rate, and we’ll keep that input in mind as we work to enhance performance. It’s rewarding to know the TV fits well for your needs and budget. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Love the tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the price I love it. If I win this gift card I will buy two more. This TV is everything. I live in a low income and the price made it possible for my family to enjoy the quality of a 4k tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PIONEERXUMO for AleneT.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really Liked my purchase it is what I wanted I Like this set very much

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, AlleneT, for your positive feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that it meets your expectations and that you like it very much. Your satisfaction is important to us, and we appreciate you sharing your experience. Enjoy your new TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Color of the tv great. Ps5 playing not sow good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stunning picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy this brand for my airbnbs………………………………..

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your loyalty to the Pioneer brand! We're thrilled to hear that you consistently choose our TVs for your Airbnbs. Your trust and satisfaction mean a lot to us. Enjoy your viewing experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Best tv in the whole world

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is awesome good quality and very easy to use

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Xavier,

      Thank you for your fantastic review of the Pioneer - 55" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that you find the TV to be of good quality and very easy to use.

      Your feedback is greatly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service great customer service orders the tv within a few hours ready for pickup

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that you had a positive experience with our fast service and customer support.

      If you have any questions or need assistance with your new Pioneer 55" Class LED 4K UHD Smart Xumo TV, please don't hesitate to reach out to our customer support team. We're here to help and ensure you have the best experience possible.

      Thank you for choosing Pioneer! -Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Decent TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great however sometimes when u press the start button it doesnt power on everything is good a bit laggy u get used to it. You get what u paid for

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Want Freedom Dont Buy!!!! Fair Warning!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is horrible to the fullest, not only does the remote barely works, but you can not add apps, switches input modes without remote pressing. You can only get apps on Amazon, if you want Fire TV you have to buy an additional part. This is a Spectrum TV (should have warning label). Sound sucks I got a 65" Roku and it is louder on 20, to match sound volume this TV had to be on 65. I am not kidding this TV is a cash grab.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pioneer low cost tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and sound is pretty good not high quality. But expected with the price I paid. I am not happy with the apple aspect of the tv. Doesn't seem that compatible with my android phone. For the cost if you're not looking to spend much it's a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an excellent purchase. The colors are amazing. I love my Pioneer television

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal for the price. The picture quality is great. The sound could be improved.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Limited

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only down fall to this tv is that you are limited with tv applications you can watch

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer 55" tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome tv awsome price Pickup and all went smooth

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your review, EddieS! We're delighted to hear that you're enjoying your Pioneer 55" Class LED 4K UHD Smart Xumo TV and that you found it to be an awesome deal. It's great to know that the pickup process went smoothly for you. If you have any further feedback or questions, feel free to reach out. Enjoy your new TV!

      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great smart tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has it all for the price a very good purchase i like the Bluetooth feature it's awesome!!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your thoughts, Charger! We're delighted to hear that you're enjoying your Pioneer 55" Class LED 4K UHD Smart Xumo TV and that you find the Bluetooth feature awesome. It's great to know that you feel it's a good purchase for the price. If you have any other feedback or need assistance, feel free to reach out! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer