Customer Ratings & Reviews
- Model:
- PN55-751-24U
- SKU:
- 6546909
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the 55" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, affordable price, and ease of use. Many find the colors vibrant and the setup simple. However, some customers have expressed concerns about connectivity, remote control functionality, software, and volume issues.
This summary was generated by AI based on customer reviews.
Fiyahhh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.. Best Buy did amazing making sure I received this television! This tv has all of the apps you can think on it and the speakers are excellent.
I would recommend this to a friend- Pros mentioned:Picture quality
Nice for price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an ok tv. Takes a bit to turn on. Picture is good!
No, I would not recommend this to a friend Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is nice and is a really good price. I would buy another one.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your positive feedback about the Pioneer 55" Class LED 4K UHD Smart Xumo TV. We're thrilled to hear that you find it to be a great TV at a good price and that you'd consider buying another one. Your satisfaction means a lot to us!
If you have any questions or need assistance with your TV, please don't hesitate to reach out. We're here to help!
Yess
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, it connects to al the roku apps, recommend.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi YadiraV,
Thank you for your great review of the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that you're enjoying the quality and that it connects well to all the Roku apps. Your recommendation means a lot to us. If you have any other questions or need further assistance, feel free to reach out. --Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Ok TV for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started out liking the TV but now after a couple of weeks having issues. First thing I'm not too happy with is there is no Internet browser in the list of apps. Second and the biggest disappointment is now the TV will not turn on unless you press the power button on the TV and hold it for 10 seconds. After that the remote will work and the TV is fine but once you shut it off it will not turn back without pressing the button for 10 seconds again.
No, I would not recommend this to a friendInexpensive Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been pleased with the price, delivery and performance of the Pioneer TV purchased. The TV was purchased about a month ago and so far so good. No problems and great value.
I would recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has been better then expected and I bought two of them.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, MichaelP, for sharing your wonderful feedback! We're delighted to hear that your Pioneer 55" Class LED 4K UHD Smart Xumo TV has exceeded your expectations and that you were so pleased you decided to purchase two. Your satisfaction means a lot to us, and we hope you continue to enjoy your new TVs! Jeth | Pioneer Support.
Lovely discount!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase I loved the discount thank you best buy!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, CaliMari, for your fantastic feedback on the Pioneer - 55" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that you loved the discount and are happy with your purchase. Your satisfaction is important to us, and we appreciate you taking the time to share your positive experience. Jeth | Pioneer Support.
Pioneer 55 inch TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my 10 year old Grandson for Christmas. He loves it and it’s very nice and a great price. The delivery drivers are so nice I feel there should be a place on the receipt to tip them.
I would recommend this to a friendGood search features
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't beat for price. I like Xumo interface as well. Also has Spectrum app. Streaming works much better than 2 yr old Samsung. Also. Like where you search across all apps for the show you want to watch
I would recommend this to a friend- Pros mentioned:Ease of use
Good TV for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for the price. Very easy to set up! Nice remote…similar to a Roku remote.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Bigp0ppa, thank you for taking time to review our Pioneer - 55" Class LED 4K UHD Smart Xumo TV. Hearing your feedback is important to us so we will be able to continue improve the quality and efficiency of this TV. If there is anything that we can assist you with, please contact us at 1-888-287-7658 for further assistance. Ivy | Pioneer Support. https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909
Get what you pay for.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job but not that great of quality IMHO. Typically any movie or show comes out very grainy. Not upset because i only paid $200 for it. But if your looking for quality, definitely save and go for a higher quality tv.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your thoughts on the Pioneer 55" Class LED 4K UHD Smart Xumo TV. We appreciate your honest feedback. We're sorry to hear that the picture quality did not meet your expectations. Your comments are valuable to us, and we'll pass them along to our team for further improvement. If you have any questions or need assistance, please feel free to reach out to our customer support team. We're here to help. Ivy | Pioneer Support.
Recent online purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service was amazing, they attended me rapidly at customer service. And the tv itself is amazing
I would recommend this to a friendI love Best Buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is the best. This is the 2nd time I buy this! The delivery was also great!
I would recommend this to a friendN/a
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Thinking about purchasing another one just like it.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, YashekiaM, for your enthusiastic feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that you love it so much that you're considering purchasing another one. Enjoy your TV! Jeth | Pioneer Support.
55” Tv Screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m am happy with the choice I made at Best Buy and price. It was very hard and difficult for me to choose but Best Buy associates helped me figure it what was a better choice. I love my TV.
I would recommend this to a friendChannels
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get used to this tv still after 9 months in. I have no cable so I had to use an antenna. In programming this tv get maybe 30 channels and any channel that starts with 5 or 3 including channels 5, 50 or 32, 38 this tv will not pick it up. I’ve tried 3 antenna’s and not at all.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience. We’re sorry to hear that you’ve had trouble with the TV’s channel reception. It sounds frustrating to not be able to access certain channels despite trying multiple antennas.
We recommend checking the TV’s settings to ensure it’s properly configured for antenna use. Sometimes, a manual channel scan can help pick up additional channels. Additionally, the placement of the antenna can significantly impact reception, so experimenting with different locations might improve the signal.
If these steps don’t resolve the issue, please reach out to our customer support team. They can provide more specific troubleshooting tips or discuss potential solutions. We appreciate your patience and hope we can help improve your viewing experience. - Carl | Pioneer Products
More than I expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, timely delivery. I would definitely purchase another one.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your wonderful feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that the product exceeded your expectations and that the delivery was timely. Your satisfaction is our top priority, and it's great to know you would consider purchasing another one.
If you ever have any questions or need assistance, please don't hesitate to reach out to our customer support team. We're here to help and ensure you continue to enjoy your TV.
Thank you for choosing Pioneer and for sharing your positive experience! Your feedback is greatly appreciated and helps other customers make informed decisions. -Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909
- Pros mentioned:Picture quality
Ms Green
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great project i bought 2 of them 65 and a 55 inches
I would recommend this to a friend Works just fine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The television worked and is the size it said. Nice
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi YesseniaG,
Thank you for your review! We're glad to hear that our Pioneer 55" Class LED 4K UHD Smart Xumo TV met your expectations in terms of functionality and size. Your satisfaction is our top priority, and we appreciate your support. Patricia | Pioneer Support