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Customer Ratings & Reviews

Model:
PN55-751-24U
SKU:
6546909
Clearance
$189.99
Save $110
Comp. Value: $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2378 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the 55" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, affordable price, and ease of use. Many find the colors vibrant and the setup simple. However, some customers have expressed concerns about connectivity, remote control functionality, software, and volume issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 2,378 reviews
  • Rated 5 out of 5 stars

    Fantastic TV with beautiful image quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this TV for netflix, youtube, sports and most of all gaming. So far the 4K is fantastic

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      For support on the Pioneer LED, please use support information is listed below.

      888-287-7658
      www.usca.pioneer-tv.com PUSATechAnswers

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has expected quality and has all smart tv features

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your review! We're pleased to hear that the Pioneer 55" Class LED 4K UHD Smart Xumo TV meets your expectations and that you're enjoying all the smart TV features. If you have any questions or need further assistance, please don't hesitate to reach out. Enjoy your new TV! BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Pioneer 55" Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect for my usage, especially when it's just youtube or gaming on single player campaign. Just enough tech with wifi connectivity makes it easy to set-up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this tv everyday! No problems great connection to WiFi and nice for gaming

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, Nando! We're delighted to hear that you're enjoying your Pioneer 55" Class LED 4K UHD Smart Xumo TV and that it provides a great WiFi connection and gaming experience. Your positive comments are greatly appreciated and help us continue to offer high-quality products. Enjoy your TV! Jeth |Pioneer Support. https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product. Must buy in available price.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your positive feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that you find it to be a great product and a must-buy at its price.

      If you ever have any questions or need assistance, please don't hesitate to reach out to our customer support team. We're here to help and ensure you continue to enjoy your TV.

      Thank you for choosing Pioneer and for sharing your recommendation! Your feedback is greatly appreciated and helps other customers make informed decisions. -Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    High Quality for a great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works well, Video and Audio are very good! Xumo missing a few apps

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Robert,

      Thank you for your review of the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're pleased to hear that you're happy with the video and audio quality. We understand that missing a few apps on Xumo can be inconvenient. Your feedback is valuable, and we'll pass it along to our team for future improvements. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Black Friday !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome buy ! Best Buy! Would always go back for a deal

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Lucky,

      Thank you so much for your fantastic review of the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that you're happy with your purchase and that you had a great experience at Best Buy.

      Your satisfaction is our top priority, and it's wonderful to know that you would choose us again for future deals. We appreciate your support and look forward to serving you again soon. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 1 out of 5 stars

    Misleading smart tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot down load apps they are predownloaded woth no option to add. Further if you use Plex you cannot access your home server.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi there,

      Thank you for the feedback. We do apologize for what happened. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you the # is 888-237-8289.

      Renee,
      Pioneer Support
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Best bang for your buck

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of all honesty i give it a solid 8 out 10 who would of thought pioneer could offer such a great TV with all of its functionalitys. Happy with my product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for price point. Sound is kinda low but overall a good product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually love my pioneer TV. It is fast and responsive (unlike Roku tv’s). Priced right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV more than worth the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the smart features, lots of options to choose from. I watch my prime videos often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pioner 55in tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv looks ok for price have back light bleeding around ends and sometimes sound stops working on hdmi and have to unplug the tv and pluge it back up

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressed!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was weary of trying the XUMO interface, but it is amazingly easy to use and airplay works great! The Apps are quick to slide through

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Television is very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality good television on or off very poor…………..

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy with my Purchases and my card. It's my first credit card and I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Major issues connecting to wireless powering on

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually bought 2 of these a couple weeks apart. Nice picture and sound but both that I bought require constant unplugging (daily) because they have issues connecting to wireless network when you power on. I contacted support and they said to unplug, wait 30 seconds and plug back in.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi JeffreyJ!

      Thank you very much for taking the time to review our Pioneer - 55" Class LED 4K UHD Smart Xumo TV. I know that this could be an unfortunate situation that both tv have issues connecting to wireless network when you power on but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Pioneer Support
      Irene

      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Pioneer smart tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv I brought it for our game room, it’s exactly what we wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv glad I purchased it yaaaaaaaaaaaaaaaaaaaaaaaa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Christmas tv thanks so much

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv wonderful staff........................... .

    I would recommend this to a friend