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Customer Ratings & Reviews

  • Front. Pioneer - 55" Class LED 4K UHD Smart Xumo TV - Black.
  • Angle. Pioneer - 55" Class LED 4K UHD Smart Xumo TV - Black.
  • Left. Pioneer - 55" Class LED 4K UHD Smart Xumo TV - Black.
  • Alt View 1. Pioneer - 55" Class LED 4K UHD Smart Xumo TV - Black.
  • Alt View 2. Pioneer - 55" Class LED 4K UHD Smart Xumo TV - Black.
  • Alt View 11. Pioneer - 55" Class LED 4K UHD Smart Xumo TV - Black.
  • Alt View 13. Pioneer - 55" Class LED 4K UHD Smart Xumo TV - Black.
  • Alt View 14. Pioneer - 55" Class LED 4K UHD Smart Xumo TV - Black.
  • Pioneer XUMO TV
  • Alt View 16. Pioneer - 55" Class LED 4K UHD Smart Xumo TV - Black.
  • Alt View 17. Pioneer - 55" Class LED 4K UHD Smart Xumo TV - Black.
  • Alt View 18. Pioneer - 55" Class LED 4K UHD Smart Xumo TV - Black.
  • Alt View 19. Pioneer - 55" Class LED 4K UHD Smart Xumo TV - Black.
  • Alt View 20. Pioneer - 55" Class LED 4K UHD Smart Xumo TV - Black.
  • Alt View 21. Pioneer - 55" Class LED 4K UHD Smart Xumo TV - Black.
  • Alt View 22. Pioneer - 55" Class LED 4K UHD Smart Xumo TV - Black.
  • Keep Your New TV Damage-Free video 0 minutes 47 seconds
  • Pioneer - 55 Class LED 4K UHD Smart Xumo TV Features video 1 minutes 35 seconds
  • 55 Class LED 4K UHD Smart Xumo TV Features Video video 1 minutes 39 seconds

Pioneer - 55" Class LED 4K UHD Smart Xumo TV

Model:
PN55-751-24U
SKU:
6546909
Highly rated by customers for:
Your price for this item is $199.99
The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2335 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the 55" Class LED 4K UHD Smart Xumo TV, particularly praising its adjustable picture quality, vibrant colors, and ease of use. The TV's simple setup and overall quality are also appreciated, especially considering its very good price. However, some customers have expressed concerns regarding connectivity issues, the remote control, and the TV's software. Additionally, a few users have reported problems with the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 2,335 reviews

  • Good so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I do think Best Buy return policy period is too short.

    I would recommend this to a friend

  • Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it goood product. I like it goood product. .

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi NghiaN, it's great to hear that you like your Pioneer 55" Class LED 4K UHD Smart Xumo TV! It sounds like you're really enjoying it. If you have any questions or need any tips on getting the most out of your TV, feel free to ask. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • PIONEER 55 INCH LED TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son's condo as a GIFT onlineE from BESTBUY. Perfect gift loved it. Delivery on time . Thumbs up

    I would recommend this to a friend

  • On-Line Purchase of a TV at Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase was very convenient online and was able to pick it up in store shortly after the purchase.. NO LINES, NO WAITING! Thank you, Best Buy!

    I would recommend this to a friend

  • Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is good in that price casting is not available this tv

    I would recommend this to a friend

  • Good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good T.V but will not let you use the Plex app....

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for bringing this to our attention, Darren. We’re sorry for falling short of your expectations. Please allow us to make it right. - Carl | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Cons mentioned:
    Software

    Ugh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what the hype is about. Def don’t buy this for the platform. Xumo NEVER works right!

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback. We are sorry to hear about your experience with the Xumo platform. We understand how frustrating it can be when a product does not meet expectations. Your satisfaction is important to us, and we are committed to addressing such issues to maintain high standards. We appreciate your patience and understanding as we work to improve our products. Mae | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pioneer 55” tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, great customer service, and great price!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, CraigM, for your wonderful feedback! We’re thrilled to hear that you’re enjoying your Pioneer 55" Class LED 4K UHD Smart Xumo TV and that you had a great experience with our customer service. It’s fantastic to know you found it to be a great price as well. Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Great Streaming TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is a great buy, no antenna no stick needed. Streams from many apps and msny free channels. All that you need is wi-fi.

    I would recommend this to a friend

  • Awesome

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did awesome job !!! Every time they make me happy

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi RushiS,

      Thank you for your enthusiastic review! We’re thrilled to hear that you’re consistently happy with your Pioneer 55" Class LED 4K UHD Smart Xumo TV. It’s wonderful to know that our products continue to meet your expectations and bring you joy. We appreciate your kind words and are glad you chose us for your purchase. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Real Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect TV that I got for a super reasonable price. Best Buy customer service was excellent and I’m completely satisfied

    I would recommend this to a friend

  • Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was above expectations ordered tv online for store pickup everything went smoothly and all help was very friendly

    I would recommend this to a friend

  • Good tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the feature when i turn my ps5 on it automatically turns the tv on or when i turn off the tv my ps5 turns off

    I would recommend this to a friend

  • works very fast.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very fast. The colors are excellent. I recommend it to everyone.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Dont buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst remote. Worst tuner. Worst tv ive ever baught

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV. We appreciate your honesty and are sorry to hear that your experience with the remote and tuner hasn't met your expectations. Your insights are valuable to us, and we're glad you took the time to let us know. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Will

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and good quality I use these to gift my customers and they love it

    I would recommend this to a friend

  • Smart tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV and the price is good, however xumo smart TV really doesn't offer much.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, BobbyH! We're glad to hear that you're pleased with the TV and its price. We appreciate your input on the Xumo Smart TV features and will consider it for future enhancements. Enjoy your new TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Cheap but not worth the lower quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in a hurry to buy a new TV to replace my Toshiba who's screen just turned black. I knew the XUMO would convert to the Spectrum app unlike the Fire TV's The picture is grainy and the picture does not seem to be clear for sport games. Fuzzy spots. I am disappointed in that. It may have been a few dollars cheaper but the quality is not as good as what I thought.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi MonicaS! We understand your disappointment with the picture quality of your new Pioneer TV, especially after your Toshiba screen went out. It's frustrating when a new TV doesn't meet expectations, especially for sports.

      If you'd like to discuss any options or need assistance, please feel free to reach out to our Pioneer customer support team (1-800-421-1404). They're here to help. - Mae | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Open box "steal!"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful. It was an open box item, im so satisfied with my purchase. Forever have a customer!

    I would recommend this to a friend

  • Picture perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture, easy installation and great home screen options

    I would recommend this to a friend
Page 88, Showing 1,741-1,760 of 2,335 reviews
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