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Customer Ratings & Reviews

Model:
PN55-751-24U
SKU:
6546909
Clearance
$189.99
Save $110
Comp. Value: $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2378 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the 55" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, affordable price, and ease of use. Many find the colors vibrant and the setup simple. However, some customers have expressed concerns about connectivity, remote control functionality, software, and volume issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,378 reviews
  • Rated 4 out of 5 stars

    Solid TV for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid tv, nothing crazy. Does what you need it to do and UI is simple and clean for the most part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s was EXCELLENT !Best Buy is great I love shopping here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55”er

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put this one into my personal room and it fits excellent! Not too small not too big and ver pristine with the graphics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. 4k makes me feel as if im right at the game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer tv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price for my son,had it delivered and he loves this tv

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your review! We’re thrilled to hear that your son loves the Pioneer 55" Class LED 4K UHD Smart Xumo TV. It’s great to know that it was a good value for the price and that the delivery went smoothly. If you have any other feedback or need further assistance, feel free to reach out. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    On-Line Purchase of a TV at Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase was very convenient online and was able to pick it up in store shortly after the purchase.. NO LINES, NO WAITING! Thank you, Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing tv

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing I love it a lot thanks so much for helping with selection

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your fantastic feedback, JessikaR! We're delighted to hear that you love your Pioneer 55" Class LED 4K UHD Smart Xumo TV. It's wonderful to know that we could help you with your selection and that you're enjoying your new TV. If you have any more comments or need assistance, feel free to reach out. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Good so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I do think Best Buy return policy period is too short.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PIONEER 55 INCH LED TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son's condo as a GIFT onlineE from BESTBUY. Perfect gift loved it. Delivery on time . Thumbs up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product entire ordering process was a pleasure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Streaming TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is a great buy, no antenna no stick needed. Streams from many apps and msny free channels. All that you need is wi-fi.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Do not buy this tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all Stay away from this TV. I bought it for my bedroom I can connect to the Internet pioneer, keeps telling me to do a download update with a USB and then to manually update on the TV which it doesn’t allow it. It’s just not worth it. I’m stuck with a TV just to play games. I’m gonna have to buy a rockers for device so I can use it with the abs. It’s definitely not worth it.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback about the Pioneer 55" Class LED 4K UHD Smart Xumo TV. I'm very sorry to hear about the issues you're experiencing with the internet connection and software updates. We understand how frustrating this can be and appreciate you bringing it to our attention.

      To help with the update process, you can follow these steps to manually update your TV using a USB flash drive:

      1. Download the Update: Visit the Xumo website and download the latest software update for your TV onto a USB flash drive.
      2. Prepare the USB Drive: Ensure the USB drive is formatted to FAT32 and contains only the update files.
      3. Insert the USB Drive: Plug the USB drive into the TV's service port.
      4. Update the TV: Go to Settings > Device Settings > Updates > Update Manually > Start USB Update.

      If you continue to experience issues, please reach out to our customer support team for further assistance. We want to ensure you have a fully functional TV and a better experience.

      If you have any further questions or need additional help, please don't hesitate to contact us. We're here to support you. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 2 out of 5 stars

    Decent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works but lags a lot and the picture tint color isn’t the best but it is a functioning TV.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Jay, thank you for sharing your feedback. We’re sorry to learn that you’ve experienced lag and issues with picture tint. We understand how important smooth performance and accurate picture quality are, and your comments help us identify where we can continue improving our products and overall customer experience.
      Rafay | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is good in that price casting is not available this tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was above expectations ordered tv online for store pickup everything went smoothly and all help was very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect TV that I got for a super reasonable price. Best Buy customer service was excellent and I’m completely satisfied

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good T.V but will not let you use the Plex app....

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for bringing this to our attention, Darren. We’re sorry for falling short of your expectations. Please allow us to make it right. - Carl | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Will

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and good quality I use these to gift my customers and they love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the feature when i turn my ps5 on it automatically turns the tv on or when i turn off the tv my ps5 turns off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great TV and a Great Value!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this purchase. This TV has great features and an equally fantastic display.

    I would recommend this to a friend