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Customer Ratings & Reviews

Model:
PN55-751-24U
SKU:
6546909
Your price for this item is $199.99
The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2336 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the 55" Class LED 4K UHD Smart Xumo TV, particularly praising its adjustable picture quality, vibrant colors, and ease of use. The TV's simple setup and overall quality are also appreciated, especially considering its very good price. However, some customers have expressed concerns regarding connectivity issues, the remote control, and the TV's software. Additionally, a few users have reported problems with the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,336 reviews
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Buggy software clunky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clunky software. Buggy as heck. Picture is good

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pioneer tv 55 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok I should bought a bigger screen one like 75

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box "steal!"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful. It was an open box item, im so satisfied with my purchase. Forever have a customer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device, worth every penny!Fantastic performance, highly satisfied!"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great TV and a Great Value!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this purchase. This TV has great features and an equally fantastic display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer t.v

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this t.v the voice command on the remote is super helpful. Love this buy!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price but theres certain app you cant download and wont be able to use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound not good.........,......................

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello DollieG. Thank you for bringing this to our attention. We’re sorry to hear that the sound quality did not meet expectations. We take feedback seriously and will make sure this is reviewed to help improve future experiences. Your input helps us continue to provide better service and support.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Good for the Price.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent TV but unable to access Direct TV all. Otherwise, the TV works good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv. I would recommend this Tv to anyone who is interested in purchasing a TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV for a spare bedroom. After looking at the picture quality it, it was not as clear as I wanted. Returned it for another TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t Jo wrong with pioneer overall good I like it so far

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It's dead.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost two years to the date of purchase and it simply won't turn on. The outlet functions, the remote functions. The TV will not respond to the power button.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback. We’re sorry to hear that your TV is no longer powering on after nearly two years of use. We understand how frustrating this must be, especially since the outlet and remote are functioning. We recommend reaching out to our support team so we can troubleshoot further and explore possible repair or replacement options. Your experience is important to us, and we want to ensure you’re taken care of.
      Ed - Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shows to be a Pioneer product. If you remember how solid Pioneer products were. This is not an exemption to that.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    T.V. neutral

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a bad tv, but I've had better. Slow loading of apps and streaming services. Connected with ether net cable, but loading is laggy. Have to turn sound up quite a bit because speakers are quiet. Don't like that i can't use smart things to control it from my android devices.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv for $

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on Black Friday for $200. I don’t think there’s a better deal to be had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! It was just what i expected fro. The Pioneer brand!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    55

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4k is good but colors are is blurry. goes dark is sunlight.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience, TommyB! We're glad to hear that you're enjoying the 4K resolution of your Pioneer TV. Your feedback about the color blurring and screen darkening in sunlight is valuable to us, and we appreciate you bringing it to our attention. Your positive experience is important to us, and we hope you continue to enjoy your TV. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Re-entry model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent TV with easy to use interface...a can't miss for the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vibrant colors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good quality user friendly TV with lots of bells and whistles.

    I would recommend this to a friend