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Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2298 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the 55" Class LED 4K UHD Smart Xumo TV, particularly praising its adjustable picture quality, vibrant colors, and ease of use. The TV's simple setup and overall quality are also appreciated, especially considering its very good price. However, some customers have expressed concerns regarding connectivity issues, the remote control, and the TV's software. Additionally, a few users have reported problems with the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,298 reviews
  • Rated 4 out of 5 stars

    Good tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. I brought it down a star because not all apps are available for this TV. I received a month free of FuboTv with this purchase but can't use it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Ultra HD tv that wont break the bank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV at a great price, I almost purchased 2 of them!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Extremely happy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture I’m very satisfied with this product

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    55” pioneer tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Killer picture quality and function. Great deal and good quality!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4k

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fuel connection problems, but perfect picture !!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, great product. Bought for my daughters room and she loves her new tv

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, India, for your wonderful feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that your daughter loves her new TV and that you're pleased with the price and quality. Your positive experience is very valuable to us. Enjoy your new TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv. It's picture show nice and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing got it for 200$ Black Friday. Love it! Great quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Danielle’s Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Love the sound and the quality of the pictures !!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value TV with excellent resolution

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality TV for the money. Would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable yet Quality!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for an affordable price! Very satisfied with this purchase.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, MichaelS, for your feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that you find the quality great and the price affordable. It's wonderful to know that you're very satisfied with your purchase. Your positive comments are greatly appreciated! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Cons mentioned:
    Software

    Rated 1 out of 5 stars

    Xumo software blocks personal media. Avoid xumo.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this tv for one use, it had the Plex app. But the xumo software blocks personal media. So none of my Plex server media was accessible. I have to go get a Roku stick just to make this tv do what I bought it for. Very disappointed.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Pioneer tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not as good as I thought it would be. The color messes up. I have to turn the sound on at least 55 to hear it good. Sometimes the remote doesn’t work. I could go on and on. I should have stayed with my Samsung.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    TV is mid

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only owned this TV for 6 months and already experiencing problems. The TV fails to recognize HDMI connected devices, does this for a few hours and then randomly starts working again. The picture provided shows my Apple TV to be on but the TV itself doesn’t recognize this.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good but a single pixel is out

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good, but right out of the box, there was a pixel that was not active which is disappointing again for a new tv, that wasn't open box.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I bought 3

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better quality then our previous TV's. Very user friendly. Got one and liked it so much that i bought 2 more. Kid friendly too. They just push a button and tell itv what they want to watch. Would definitely recommend!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not always operational

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually think I need a replacement tv. I love the tv. But this is the second time since I’ve had it that the sound just stops working. I will be reaching out later today for a replacement or to get it fixed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear picture and very easy to use. I would purchase this tv again.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    DON’T WASTE YOUR MONEY

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Continuously says not connected to the internet even though the WiFi box is literally 2” away from the TV and every single other item in the house works perfectly with no interruption!! Thought connecting with an Ethernet cable would solve the problem and guess what…it sure didn’t!

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Hotdogg81! I apologize for the frustration you’ve experienced with your Pioneer 55" Class LED 4K UHD Smart Xumo TV. It’s disheartening when a product doesn’t perform as expected, especially when other devices in your home are working flawlessly. We understand how important it is to have a reliable connection. This is not the quality of product that we want to provide to our customers. Please consider reaching out to our customer support team at 1-800-421-1404 for assistance covered by the manufacturer’s warranty. We appreciate your patience and value your satisfaction.

      JC | Pioneer Support https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Pionero

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good article, excellent graphics, it has never given me any details or problems, thanks

    I would recommend this to a friend
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