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Customer Ratings & Reviews

Model:
PN55-751-24U
SKU:
6546909
Your price for this item is $189.99
Clearance
The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2356 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the 55" Class LED 4K UHD Smart Xumo TV, especially appreciating its adjustable and great picture quality, vibrant colors, and simple setup. The TV's ease of use and good quality for the price are also well-received. However, some customers have expressed concerns about connectivity issues, the remote control, and the software. Additionally, a few have reported problems with the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,356 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    55” pioneer tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Killer picture quality and function. Great deal and good quality!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Extremely happy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture I’m very satisfied with this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. I brought it down a star because not all apps are available for this TV. I received a month free of FuboTv with this purchase but can't use it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4k

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fuel connection problems, but perfect picture !!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for the price it has been solid so far. I would recommend it if you are in a budget and just need something new.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, Izzy! We're pleased to hear that the Pioneer 55" Class LED 4K UHD Smart Xumo TV has been solid and offers great value for the price. It's wonderful to know that you would recommend it to others who are on a budget and looking for something new. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv. It's picture show nice and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing got it for 200$ Black Friday. Love it! Great quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Danielle’s Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Love the sound and the quality of the pictures !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of my new 55 inch tv.I LOVE It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv . And the free channels on xumotv is great I have steaming channels but stay on this a lot . It also turn the tv off after I fall to sleep

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your enthusiastic feedback! We're delighted to hear that you're loving your Pioneer 55" Class LED 4K UHD Smart Xumo TV and enjoying the free channels on XumoTV.

      It's great to know that the TV's auto-off feature is helpful for you. If you ever have any questions or need assistance, please don't hesitate to reach out to our customer support team. We're here to help and ensure you continue to have a fantastic experience with your TV.

      Thank you for choosing Pioneer! -Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great Xumo Tv. I & my family Love & enjoying. I highly recommend to everyone to buy this item…Mahalo!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your fantastic feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV, AlfredoN! We're thrilled to hear that you and your family are loving and enjoying the TV. Your high recommendation means a lot to us, and we appreciate you taking the time to share your positive experience. Mahalo! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 2 out of 5 stars

    Faulty TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is good when it turns on. The power leeps going off and the main power is always plugged in but the tv seems to turn off by itself since the next time i watch the red light indicating that the tv has power but not turned on. So i have to plug it and unplug to reset. Did that for about a few months until today when i unplugged it and plugged it back in the red light indicating that there is power, but i tried the remote and tried to turn on manually and will not turn on. Unplugged and tried new outlets, changed batteries on the remote still not working. Faulty item . I buy different brand TVs all the time to furnish homes and do home design work but this is the first time its happened. Wish they would warranty but its been a while.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best for the price!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. It's mounted in my truck. Couldn't bought a better tv

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, ReshardR, for the awesome feedback! It’s great to hear that your Pioneer 55" Class LED 4K UHD Smart Xumo TV is a perfect fit—even mounted in your truck! We love hearing about unique setups like yours, and we’re glad the TV is delivering such a satisfying experience. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value TV with excellent resolution

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality TV for the money. Would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, great product. Bought for my daughters room and she loves her new tv

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, India, for your wonderful feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that your daughter loves her new TV and that you're pleased with the price and quality. Your positive experience is very valuable to us. Enjoy your new TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Cons mentioned:
    Software

    Rated 1 out of 5 stars

    Xumo software blocks personal media. Avoid xumo.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this tv for one use, it had the Plex app. But the xumo software blocks personal media. So none of my Plex server media was accessible. I have to go get a Roku stick just to make this tv do what I bought it for. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable yet Quality!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for an affordable price! Very satisfied with this purchase.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, MichaelS, for your feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that you find the quality great and the price affordable. It's wonderful to know that you're very satisfied with your purchase. Your positive comments are greatly appreciated! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Pioneer tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not as good as I thought it would be. The color messes up. I have to turn the sound on at least 55 to hear it good. Sometimes the remote doesn’t work. I could go on and on. I should have stayed with my Samsung.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good but a single pixel is out

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good, but right out of the box, there was a pixel that was not active which is disappointing again for a new tv, that wasn't open box.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I bought 3

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better quality then our previous TV's. Very user friendly. Got one and liked it so much that i bought 2 more. Kid friendly too. They just push a button and tell itv what they want to watch. Would definitely recommend!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV is mid

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only owned this TV for 6 months and already experiencing problems. The TV fails to recognize HDMI connected devices, does this for a few hours and then randomly starts working again. The picture provided shows my Apple TV to be on but the TV itself doesn’t recognize this.

    No, I would not recommend this to a friend