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Customer Ratings & Reviews

Model:
PN55-751-24U
SKU:
6546909
Clearance
$189.99
Save $110
Comp. Value: $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2378 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the 55" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, affordable price, and ease of use. Many find the colors vibrant and the setup simple. However, some customers have expressed concerns about connectivity, remote control functionality, software, and volume issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 2,378 reviews
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Buggy software clunky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clunky software. Buggy as heck. Picture is good

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pioneer - 55" Class LED 4K UHD Smart Xumo TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has all preinstalled apps. I would rather prefer to install apps options with in the tv

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, Chila, for your feedback! It's great to hear that you're exploring the features of your Pioneer 55" Class LED 4K UHD Smart Xumo TV. We appreciate you sharing your thoughts on the app experience—your input helps highlight what users value most in their smart TV setup. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great TV Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV even better Price don't Sleep on this deal.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Limited and not reliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this brand about 2 yrs ago for my son to play videos on and watch. His seemed fine. I got another this last October and it is the biggest pain and waste of money. Apps dont all work as should. Starz is on there but it wont let you log in. The tv takes forever to turn on. Then it will not turn on and you have to pull power cord and waot to try to get it to come on. You get what you pay for. I rather have my Samsung

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Laurie!

      We're really sorry to hear you're having so many issues with your Pioneer TV. It's frustrating when apps don't work and the TV is unreliable, especially when you've had a better experience with a previous one.

      We understand your disappointment. If you'd like to explore any troubleshooting or support options, please reach out to our Pioneer customer support team (1-800-421-1404). They're here to help. - Mae | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Picture perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture, easy installation and great home screen options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it goood product. I like it goood product. .

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi NghiaN, it's great to hear that you like your Pioneer 55" Class LED 4K UHD Smart Xumo TV! It sounds like you're really enjoying it. If you have any questions or need any tips on getting the most out of your TV, feel free to ask. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device, worth every penny!Fantastic performance, highly satisfied!"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box "steal!"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful. It was an open box item, im so satisfied with my purchase. Forever have a customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer 55” tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, great customer service, and great price!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, CraigM, for your wonderful feedback! We’re thrilled to hear that you’re enjoying your Pioneer 55" Class LED 4K UHD Smart Xumo TV and that you had a great experience with our customer service. It’s fantastic to know you found it to be a great price as well. Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    works very fast.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very fast. The colors are excellent. I recommend it to everyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price but theres certain app you cant download and wont be able to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did awesome job !!! Every time they make me happy

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi RushiS,

      Thank you for your enthusiastic review! We’re thrilled to hear that you’re consistently happy with your Pioneer 55" Class LED 4K UHD Smart Xumo TV. It’s wonderful to know that our products continue to meet your expectations and bring you joy. We appreciate your kind words and are glad you chose us for your purchase. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 3 out of 5 stars

    Decent at best!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture if your closer is extremely pixelated, the speakers on the tv are quiet and just don’t sound that great. Had to get a sound bar to get good sound.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback regarding the Pioneer 55" Class LED 4K UHD Smart Xumo TV. We appreciate your insights as they are invaluable in helping us improve our products.

      We’re sorry to hear that you’ve experienced issues with picture quality and sound performance. It’s important to us that our customers enjoy a superior viewing experience. Pixelation can sometimes occur depending on the content source and viewing distance, and we recommend ensuring that the settings are optimized for your specific environment.

      Regarding the audio, we understand that built-in speakers may not meet everyone's expectations, especially in larger rooms, and we appreciate your decision to enhance your experience with a soundbar. We always recommend external sound solutions for a more immersive audio experience.

      Your feedback is vital for us in our ongoing efforts to enhance our products, and we will take your comments into consideration for future improvements. If you have any further questions or require assistance, please don’t hesitate to reach out.

      Thank you for choosing Pioneer. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Pioneer t.v

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this t.v the voice command on the remote is super helpful. Love this buy!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pioneer tv 55 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok I should bought a bigger screen one like 75

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shows to be a Pioneer product. If you remember how solid Pioneer products were. This is not an exemption to that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv. I would recommend this Tv to anyone who is interested in purchasing a TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the Price.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent TV but unable to access Direct TV all. Otherwise, the TV works good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV with a good deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving it! It doesn’t stay connected with my WiFi consistently. Not sure why…still trying to figure that part out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer - 55" Class LED 4K UHD Smart Xumo TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pioneer - 55" Class LED 4K UHD Smart Xumo TV Excellant TV

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      For support on the Pioneer LED, please use support information is listed below.

      888-287-7658
      www.usca.pioneer-tv.com PUSATechAnswers