Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
PN55-751-24U
SKU:
6546909
Clearance
$189.99
Save $110
Comp. Value: $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2378 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the 55" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, affordable price, and ease of use. Many find the colors vibrant and the setup simple. However, some customers have expressed concerns about connectivity, remote control functionality, software, and volume issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,378 reviews
  • Rated 4 out of 5 stars

    Re-entry model

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent TV with easy to use interface...a can't miss for the money!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    T.V. neutral

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a bad tv, but I've had better. Slow loading of apps and streaming services. Connected with ether net cable, but loading is laggy. Have to turn sound up quite a bit because speakers are quiet. Don't like that i can't use smart things to control it from my android devices.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! It was just what i expected fro. The Pioneer brand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv for $

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on Black Friday for $200. I don’t think there’s a better deal to be had.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 2 out of 5 stars

    Ugh

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what the hype is about. Def don’t buy this for the platform. Xumo NEVER works right!

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback. We are sorry to hear about your experience with the Xumo platform. We understand how frustrating it can be when a product does not meet expectations. Your satisfaction is important to us, and we are committed to addressing such issues to maintain high standards. We appreciate your patience and understanding as we work to improve our products. Mae | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Good choice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice equipment, good quality, easy installation, good price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Xumo tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV Great Picture easy to setup and install on wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful TV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv has everything I need in apps. Beautiful display for games and movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t Jo wrong with pioneer overall good I like it so far

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    App management needed desperately

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV when the Fire TV went out of Stock. I should have waited. Picture and sound are fine but the apps constantly glitch and there is no settings to manage them. This is beyond annoying. I actually almost returned the unit

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi RoseannF,

      Thank you for the feedback. We do apologize for what happened if you cannot manage the settings. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you the # is 888-237-8289.

      Renee,
      Pioneer Support
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Good TV but bad remote

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV but remote control is not working properly. I have to remove the batteries every time and reinstall it to be able to turn the TV on. Will be contacting Best Buy for replacement.

    I would recommend this to a friend
    • Brand response from Dina, Pioneer Support
      Posted .

      Hi there! Thank you for your feedback as it helps us keep Xumo TV at its best! We're sorry to hear about the remote trouble you experienced. To assist you better, we put together this support article to help troubleshoot: https://www.xumo.com/support/remote/somethings-not-working-with-my-remote-how-can-i-fix-it. Plus, our support team is available around the clock at tv.xumo.com/support. Hope this helps!

  • Rated 5 out of 5 stars

    Vibrant colors

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good quality user friendly TV with lots of bells and whistles.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Price!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works great! For the price of the TV, it's a great value.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I thought

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn’t the television I was hoping for. The audio is out of sync even after I reset both audio and visual. It feels like I’m constantly watching a foreign film with English voice overlay. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience, DChicago. We’re sorry to hear the audio sync issue has affected your enjoyment of the TV. We understand how frustrating that can be, especially when you've already tried resetting the settings. We’re committed to delivering a smooth and immersive viewing experience, and your feedback helps us identify areas for improvement. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking around for a good tv and other places was really high price. Best Buy had a great sale

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but but menu is weird jad for older people to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok TV for the price....

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok TV for the price but I'm giving it 3 stars because the 1st unit was DOA nothing but a black screen as soon as we turn it on. Thank you Best Buy for making it a no hassle return scheduling delivery for a replacement immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chef

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv it has everything i was expecting also it’s great for our living room space but above all the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nuce tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice television for the price , it looks great and has plenty of apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV (Especially on Sale!)

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great! Picked it up on sale and it was a perfect fit for what we needed!

    I would recommend this to a friend