Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Model:
PN55-751-24U
SKU:
6546909
Your price for this item is $199.99
The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2336 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the 55" Class LED 4K UHD Smart Xumo TV, particularly praising its adjustable picture quality, vibrant colors, and ease of use. The TV's simple setup and overall quality are also appreciated, especially considering its very good price. However, some customers have expressed concerns regarding connectivity issues, the remote control, and the TV's software. Additionally, a few users have reported problems with the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,336 reviews
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Tv would not accept HDMI signal.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv would not accept HDMI signal no matter what settings. Tried everything including new transmitters and cabling to no avail.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Lucas, thank you for your feedback. We're sorry to hear about the HDMI issue. For troubleshooting and support, please contact Pioneer Support at 1-800-412-1404. They’ll be happy to assist you further!

      — Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Nice, Inexpensive 4K Option

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, though it took forever to load to the main screen at setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for a great price, ordered online and picked it up the next day

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs moe outputs for sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a digital optical output and a 3.5 mm but that’s it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stand

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I would highly recommend it you got to try it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for such a large TV. So far has been great. Nice sound system also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    magnificent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase, it is more than I expected, 24/7 entertainment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this TV. I love the Bluetooth function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift to my 103 year old granny ans ahe ia really enjoying it!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi SmartShopper! That's wonderful to hear! We're delighted that your 103-year-old granny is enjoying her new Pioneer 55" Class LED 4K UHD Smart Xumo TV. It's always heartwarming to know that our products bring joy to people of all ages. If you or your granny have any questions or need assistance in the future, feel free to reach out. Happy viewing! |Angelica| Pioneer Support| https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 1 out of 5 stars

    Don't buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is not cable ready. Sales staff argues that all tvs are cable ready. Returned and bought a samsung . Of courseit cost 200 dollars more but now i have cable. Probably will not buy in superstition springs mall again.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello TerryG. Thank you for sharing your experience. We’re sorry to hear the TV didn’t meet your expectations regarding cable compatibility. We understand how frustrating that situation must have been, and we appreciate your honest feedback. Your input helps us identify areas where we can improve both product clarity and customer experience.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so great! Very nice bedroom tv. Would buy again.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the positive feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV. We are glad to hear that you are enjoying your new TV and that it has become a nice addition to your bedroom. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Best Buy. - Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 3 out of 5 stars

    Looking forward to getting into next house.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t setup yet because moving to another house.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing, cdfont762! We hope your move goes smoothly and that you enjoy setting up your Pioneer 55" Class LED 4K UHD Smart Xumo TV in your new home. We're confident you'll love it once it's up and running. Best of luck with the move and thank you for choosing Insignia! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 1 out of 5 stars

    So smart, you need a PC to set it up

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So it says...Why has everything got to be so technically advanced? To hide the absolute stupidity of the product, and then blame it on the consumer. The whole point is to have all this technology to make things easier. But what is easier than pushing a button? Not everyone needs to have all these bells and whistles that don't even work anyway. Why I would think that a TV would work from Best Buy, when I bought it to t the receiver I bought from Best Buy set up. Now I need a computer to get that to set up...Nah...I'm done being played. Like the last several big ticket items I got here, not one of them work. I have spent so much time trying to get them working, that now I am stuck with them. Very expensive crap.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback, Hart. We appreciate your insights and understand your concerns about the complexity of modern technology. Your experience is important to us, and we value your input as it helps us improve our products and services. We strive to make our technology user-friendly and will take your comments into consideration for future enhancements. Thank you for being a valued customer. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 1 out of 5 stars

    Trash

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should be thrown in jail for putting the word pioneer on this TV. This is the worst thing I’ve ever viewed my entire life and I’m a pioneer elite owner for the last 13 years. This doesn’t even come close to my 720 P plasma heck it doesn’t even come close to my zenith 1975 TV garbage pure garbage.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for sharing your feedback, BlayneA. We're sorry to hear about your experience. For concerns or support regarding Pioneer products, please contact Pioneer directly at 1-800-421-1404. They’ll be best equipped to assist you. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Best buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is nice staff very friendly and helpful. Iverall great experience.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TONS OF EDGE-BLEEDING!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be fair; this is a $230 Pioneer 55" TV with Dolby Vision. To put it politely - This TV is worth $230, and you get a $230 TV. There is a TON of edge-bleeding - I've never seen a TV with more edge-bleeding.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    College football

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I’m very excited for gaming season. See you soon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gift Ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good gift for my son and it awesome to see his face lite and being so grateful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv bought this for my dad for Christmas and he loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, but it turned out much better

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything turned out better than I thought, very good

    I would recommend this to a friend