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Customer Ratings & Reviews

Model:
PN55-751-24U
SKU:
6546909
Clearance
$189.99
Save $110
Comp. Value: $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2378 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the 55" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, affordable price, and ease of use. Many find the colors vibrant and the setup simple. However, some customers have expressed concerns about connectivity, remote control functionality, software, and volume issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,378 reviews
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv. Bought 3 of them and sold them for more on FB Marketplace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best at Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV good price the best at Best Buy couldn’t be happier. Highly recommend this unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV is excellent except that the feet are spread to far apart and makes it difficult to put onto a TV stand.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap but not worth the lower quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in a hurry to buy a new TV to replace my Toshiba who's screen just turned black. I knew the XUMO would convert to the Spectrum app unlike the Fire TV's The picture is grainy and the picture does not seem to be clear for sport games. Fuzzy spots. I am disappointed in that. It may have been a few dollars cheaper but the quality is not as good as what I thought.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi MonicaS! We understand your disappointment with the picture quality of your new Pioneer TV, especially after your Toshiba screen went out. It's frustrating when a new TV doesn't meet expectations, especially for sports.

      If you'd like to discuss any options or need assistance, please feel free to reach out to our Pioneer customer support team (1-800-421-1404). They're here to help. - Mae | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Right price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the tv. Works perfectly. I would shop here again

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi there! Thank you for your positive feedback on the Pioneer - 55" Class LED 4K UHD Smart Xumo TV. We’re glad to hear that you found the price to be good and that the TV works perfectly for you. Your willingness to shop with us again is the highest compliment we could receive.

      We appreciate your support and look forward to serving you again in the future. |Angelica| Pioneer Support| https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Pioneer 55” xumo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no isses with this product so far it’s exceeded expectations

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV for a spare bedroom. After looking at the picture quality it, it was not as clear as I wanted. Returned it for another TV.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Dont buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst remote. Worst tuner. Worst tv ive ever baught

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV. We appreciate your honesty and are sorry to hear that your experience with the remote and tuner hasn't met your expectations. Your insights are valuable to us, and we're glad you took the time to let us know. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Needs moe outputs for sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a digital optical output and a 3.5 mm but that’s it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for a great price, ordered online and picked it up the next day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice, Inexpensive 4K Option

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, though it took forever to load to the main screen at setup.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Smart tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV and the price is good, however xumo smart TV really doesn't offer much.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, BobbyH! We're glad to hear that you're pleased with the TV and its price. We appreciate your input on the Xumo Smart TV features and will consider it for future enhancements. Enjoy your new TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for such a large TV. So far has been great. Nice sound system also

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this TV. I love the Bluetooth function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    magnificent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase, it is more than I expected, 24/7 entertainment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift to my 103 year old granny ans ahe ia really enjoying it!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi SmartShopper! That's wonderful to hear! We're delighted that your 103-year-old granny is enjoying her new Pioneer 55" Class LED 4K UHD Smart Xumo TV. It's always heartwarming to know that our products bring joy to people of all ages. If you or your granny have any questions or need assistance in the future, feel free to reach out. Happy viewing! |Angelica| Pioneer Support| https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Stand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I would highly recommend it you got to try it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv bought this for my dad for Christmas and he loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gift Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good gift for my son and it awesome to see his face lite and being so grateful

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad and Pioneer Customer service suck

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 5 months of having the TV I was having issues with the LED panel with dead pixels and other issues. I had to jump through hoops to get a repair appointment and when I finally got one set up by pioneer it was cancelled by Best Buy due to still being under manufacture warranty. I spent 6 hours on the phone trying to get answers but couldn’t. Waste of money on the TV and the Protection Plan from Best Buy

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello JoshuaS. Thank you for taking the time to share your experience. We’re truly sorry to hear about the challenges you faced with your TV and the repair process. We understand how frustrating it must have been to deal with technical issues and spend hours seeking support without resolution. We always aim to provide reliable service and support, and it’s disappointing to know that this situation didn’t meet those expectations. Your feedback is important and will be shared to help improve the overall customer experience moving forward.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer