Customer Ratings & Reviews
- Model:
- PN55-751-24U
- |
- SKU:
- 6546909
Customer reviews
Rating 4.4 out of 5 stars with 2336 reviews
(2,336 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the 55" Class LED 4K UHD Smart Xumo TV, particularly praising its adjustable picture quality, vibrant colors, and ease of use. The TV's simple setup and overall quality are also appreciated, especially considering its very good price. However, some customers have expressed concerns regarding connectivity issues, the remote control, and the TV's software. Additionally, a few users have reported problems with the volume.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
REVIEW OF PIONEER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT EASY TO SET UP I LIKE THE VOIVE COMMAND AND OVERALL A GREAT BUY TV
I would recommend this to a friendRated 5 out of 5 stars
Great value!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for a couple college kids! Smart options are easy to use.
I would recommend this to a friendRated 3 out of 5 stars
Good But….
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one returned it with the same issue. Light shines through on dark colors. Same spot, has the be a manufacturer issue. Not a complete deal breaker I only use the tv for gaming. Sound is amazing
No, I would not recommend this to a friendRated 1 out of 5 stars
Pioneer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this Tv It’s always saying you have headphones on When you don’t so no volume Try to get help from Best Buy they don’t do any thing about it. Called pioneer the can’t help me Purchase this in April 2025 Ridiculous
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello Athggijdyhggg. Thank you for sharing your experience. We’re sorry to hear about the issue with the headphone detection and the difficulty you’ve had getting support. That kind of inconvenience is frustrating, especially when you've already invested time and effort trying to resolve it. Your feedback is important and will be shared to help improve service and product reliability moving forward.
Keith | Pioneer Support
Rated 5 out of 5 stars
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item for the price! And loved how fast the in store pick up was!
I would recommend this to a friendRated 5 out of 5 stars
Such a good tv for a great price!!
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When i got it, it was super easy to set up and just had to wait
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Five starthe tv were great the salesperson was great great store to shop at
I would recommend this to a friendRated 3 out of 5 stars
Ok…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had big issues in the beginning but all good now. It’s sort of slow and all of a sudden it started lagging when I would watch something. It’s stopped since I cleared the cache but really? Tv is ok.
No, I would not recommend this to a friendRated 5 out of 5 stars
The best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy is the best place for electronics and games
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi JulioP, thank you for your fantastic review with Pioneer - 55" Class LED 4K UHD Smart Xumo TV . Glad you are happy and satisfied. Rest assured that we will continue to provide the best and excellent service. Feel free to ask if you need further assistance! -Yanne | Pioneer Support | https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909
Rated 5 out of 5 stars
Gift to Grandson
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great. This was a gift to my oldest grandson in Forrest Grove, Oregon.
I would recommend this to a friendRated 3 out of 5 stars
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow, not intuitive, so so picture, inexpensive and cheap.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your thoughts on the Pioneer 55" Class LED 4K UHD Smart Xumo TV, KarlT. We appreciate your feedback and are sorry to hear that the TV did not meet your expectations in terms of speed, intuitiveness, and picture quality. Your comments are valuable to us and will help us improve our products and services. If you have any further concerns or need assistance, please feel free to reach out. Jeth | Pioneer Support.
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The television is loading with all the apps to watch movies love it
I would recommend this to a friendRated 5 out of 5 stars
Tv at Best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it very much.It has all that i need to view.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Tiny! Thank you for sharing your feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that you like it very much and that it meets all your viewing needs. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your support and hope you continue to enjoy your TV! |Angelica| Pioneer Support| https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909
Rated 5 out of 5 stars
Great service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellant service. Pick up was easy. The reminder emails were helpful.
I would recommend this to a friendRated 3 out of 5 stars
Slow TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow TV. .........................................
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for your feedback, AldoL. We're sorry your Pioneer TV is slow. Try updating the software, clearing the cache, or restarting the TV. If it doesn't help, please contact Pioneer support. -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 5 out of 5 stars
Great Quality for the Price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Daughter loves this TV and it was a great deal for Christmas!
I would recommend this to a friendRated 5 out of 5 stars
New TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are enjoying the football season this year on our new Pioneer 4KTV!!
I would recommend this to a friendRated 5 out of 5 stars
Thomas
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing amazing amazing amazing amazing amazing amazinggggg
I would recommend this to a friendRated 3 out of 5 stars
slow reaction
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.slow software and lag. when press setting it's slow to show up and lag too.
No, I would not recommend this to a friendRated 5 out of 5 stars
PIONEER TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT PURCHASE I'M ENJOYING EVERY SECOND OF THIS TV.. THANK YOU BEST BUY
I would recommend this to a friend


















