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Customer Ratings & Reviews

Model:
PN55-751-24U
SKU:
6546909
Your price for this item is $199.99
The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2336 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the 55" Class LED 4K UHD Smart Xumo TV, particularly praising its adjustable picture quality, vibrant colors, and ease of use. The TV's simple setup and overall quality are also appreciated, especially considering its very good price. However, some customers have expressed concerns regarding connectivity issues, the remote control, and the TV's software. Additionally, a few users have reported problems with the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,336 reviews
  • Rated 5 out of 5 stars

    REVIEW OF PIONEER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT EASY TO SET UP I LIKE THE VOIVE COMMAND AND OVERALL A GREAT BUY TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for a couple college kids! Smart options are easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good But….

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one returned it with the same issue. Light shines through on dark colors. Same spot, has the be a manufacturer issue. Not a complete deal breaker I only use the tv for gaming. Sound is amazing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pioneer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this Tv It’s always saying you have headphones on When you don’t so no volume Try to get help from Best Buy they don’t do any thing about it. Called pioneer the can’t help me Purchase this in April 2025 Ridiculous

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Athggijdyhggg. Thank you for sharing your experience. We’re sorry to hear about the issue with the headphone detection and the difficulty you’ve had getting support. That kind of inconvenience is frustrating, especially when you've already invested time and effort trying to resolve it. Your feedback is important and will be shared to help improve service and product reliability moving forward.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for the price! And loved how fast the in store pick up was!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Such a good tv for a great price!!

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i got it, it was super easy to set up and just had to wait

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five starthe tv were great the salesperson was great great store to shop at

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had big issues in the beginning but all good now. It’s sort of slow and all of a sudden it started lagging when I would watch something. It’s stopped since I cleared the cache but really? Tv is ok.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is the best place for electronics and games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift to Grandson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great. This was a gift to my oldest grandson in Forrest Grove, Oregon.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow, not intuitive, so so picture, inexpensive and cheap.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your thoughts on the Pioneer 55" Class LED 4K UHD Smart Xumo TV, KarlT. We appreciate your feedback and are sorry to hear that the TV did not meet your expectations in terms of speed, intuitiveness, and picture quality. Your comments are valuable to us and will help us improve our products and services. If you have any further concerns or need assistance, please feel free to reach out. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television is loading with all the apps to watch movies love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv at Best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it very much.It has all that i need to view.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Tiny! Thank you for sharing your feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that you like it very much and that it meets all your viewing needs. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your support and hope you continue to enjoy your TV! |Angelica| Pioneer Support| https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellant service. Pick up was easy. The reminder emails were helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow TV. .........................................

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality for the Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves this TV and it was a great deal for Christmas!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying the football season this year on our new Pioneer 4KTV!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thomas

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing amazing amazing amazing amazing amazing amazinggggg

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    slow reaction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slow software and lag. when press setting it's slow to show up and lag too.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PIONEER TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PURCHASE I'M ENJOYING EVERY SECOND OF THIS TV.. THANK YOU BEST BUY

    I would recommend this to a friend