Customer Ratings & Reviews
- Model:
- PN55-751-24U
- |
- SKU:
- 6546909
Customer reviews
Rating 4.4 out of 5 stars with 2378 reviews
(2,378 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the 55" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, affordable price, and ease of use. Many find the colors vibrant and the setup simple. However, some customers have expressed concerns about connectivity, remote control functionality, software, and volume issues.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and well recommended to to anyone who will buy
I would recommend this to a friendRated 5 out of 5 stars
Pinoeer tv 55”
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked it and enjoyed watching TV. Pinoeer a good device.
No, I would not recommend this to a friendRated 3 out of 5 stars
Pioneer tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is good, but the delivery was annoying. The tv delivery got cancelled due to "technical difficulties" and then i had to wait another week. Other than delivery the tv was worth it
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi David, thank you for sharing your feedback with us. We're glad to hear that you find the TV to be worth it despite the delivery inconvenience. We apologize for the frustration caused by the cancellation and subsequent delay due to technical difficulties. Your satisfaction is important to us, and we appreciate your understanding. If you have any further concerns or need assistance, please feel free to reach out. We're here to help ensure a positive experience for you. Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909
Rated 5 out of 5 stars
I love it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good because it was available when I needed it the most.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your feedback, Atkinsdaniel! We're delighted to hear that you're loving your Pioneer 55" Class LED 4K UHD Smart Xumo TV. It's great to know that it was available when you needed it the most. If you ever have any questions or need assistance, don't hesitate to reach out. Here's to many more enjoyable moments with your new TV! - James | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 5 out of 5 stars
Good tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for the price point. Xumo is definitely good.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi PaaS! We are delighted to hear that you find the Pioneer 55" Class LED 4K UHD Smart Xumo TV to be good for its price point and that you are enjoying the Xumo feature. We strive to provide high-quality products that offer value for money and meet our customers’ needs.
Your feedback is greatly appreciated and will help us continue to improve our products and services. Thank you for choosing Pioneer and for sharing your positive experience. We look forward to continuing to serve your needs. |Angelica| Pioneer Support| https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909
Rated 5 out of 5 stars
Bang for your buck
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Price was extremely affordable. Bang for your buck.
I would recommend this to a friendRated 3 out of 5 stars
55
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4k is good but colors are is blurry. goes dark is sunlight.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience, TommyB! We're glad to hear that you're enjoying the 4K resolution of your Pioneer TV. Your feedback about the color blurring and screen darkening in sunlight is valuable to us, and we appreciate you bringing it to our attention. Your positive experience is important to us, and we hope you continue to enjoy your TV. Jeth | Pioneer Support.
Rated 5 out of 5 stars
TV for the Bedroom
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv for the bedroom with many streaming options!
I would recommend this to a friendRated 5 out of 5 stars
TV kids
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent purchase works perfect for my children they are happy
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi AnaliM, good to see that your children are enjoying their new Pioneer - 55" Class LED 4K UHD Smart Xumo TV. Knowing that it will contribute to their joy while watching some videos. If you have further question, feel free to reach us out. Patricia | Pioneer Support https://www.bestbuy.com/site/brands/pioneer/pcmcat134600050009.c?id=pcmcat134600050009
Rated 5 out of 5 stars
Pioneer 55 inch Xumo TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The setting up process was fairly simple, liked the different app that it came with.
I would recommend this to a friendRated 5 out of 5 stars
Pioneer TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy for this purchase, it is excellent
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi MaikelM, thank you for your positive feedback! We're thrilled to hear that you are enjoying your new Pioneer TV. If you have any questions or need assistance in the future, feel free to reach out to us. Enjoy your new TV! Gly | Pioneer Support | https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909
Rated 3 out of 5 stars
Decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent tv for the price. No screen mirror/cast option. Owell.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, RonaldG, for your feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're glad to hear that you find it a decent TV for the price. Your comments are valuable to us and encourage us to keep improving our products. Enjoy your viewing experience! Jeth | Pioneer Support.
Rated 5 out of 5 stars
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works good love the screen and the clarity thnank you for the recommendations
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Not the best, but not a bad price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first it was great, just shy of a month the wifi connection stopped working properly. Its not the easiest system to navigate. It does not have access to all strewming apps. However it has a great picture and nice pictures. If you are looking for a secondary tv this may be for you
I would recommend this to a friendBrand response from Shella, Pioneer Support
Posted .Hi there! Thank you for your feedback as it helps us keep Xumo TV at its best! We're sorry to hear about the Wi-Fi trouble you experienced. To assist you better, we put together this support article to help troubleshoot: https://www.xumo.com/support/troubleshooting/I-cant-connect-my-xumo-tv-to-my-wifi-connection-how-can-i-fix-it. Plus, our support team is available around the clock at tv.xumo.com/support. Hope this helps!
Rated 5 out of 5 stars
Guest room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value……………… …………………………………………………….,,,,……….. .
I would recommend this to a friendRated 5 out of 5 stars
REVIEW OF PIONEER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT EASY TO SET UP I LIKE THE VOIVE COMMAND AND OVERALL A GREAT BUY TV
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good in this price not bad actually i like it ……….
I would recommend this to a friendRated 5 out of 5 stars
55inch pioneer smart tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m happy with my purchase and everything is good I’m satisfied
I would recommend this to a friendRated 1 out of 5 stars
Stopped working after 5 weeks.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this tv for 5 weeks. It worked great until it didn’t. Screen went green and froze. Then wouldn’t turn on after I turned it off. I wouldn’t recommend this product because I'm not impressed when a product stops working after 5 weeks with limited use. Then I had the worst experience trying to exchange this tv even though the app said I still had 5 days left since it was a “Christmas purchase window”. They wanted to send geek squad to my house to check it out even though I was there at the store with the tv, and my app told me to bring it to the store and issued a return barcode. The only pleasant part of this situation was the guy who worked in the tv dept. He worked hard to find me another tv because this one was a Black Friday deal and they had none left for exchange or in the same price range. I’m not sure which I’m more disappointed in, a defective tv or the Best Buy staff and return/ exchange process.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi there,
Thank you for the feedback. We do apologize if the quality of the product did not meet your expectation and for what happened. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you the # is 888-237-8289.
Renee,
Pioneer Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 5 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv. Very light weight. Easy to install on the wall.
I would recommend this to a friend


















