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Customer Ratings & Reviews

Model:
PN55-751-24U
SKU:
6546909
Clearance
$189.99
Save $110
Comp. Value: $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2378 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the 55" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, affordable price, and ease of use. Many find the colors vibrant and the setup simple. However, some customers have expressed concerns about connectivity, remote control functionality, software, and volume issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,380 reviews
  • Rated 1 out of 5 stars

    Stopped working after 5 weeks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this tv for 5 weeks. It worked great until it didn’t. Screen went green and froze. Then wouldn’t turn on after I turned it off. I wouldn’t recommend this product because I'm not impressed when a product stops working after 5 weeks with limited use. Then I had the worst experience trying to exchange this tv even though the app said I still had 5 days left since it was a “Christmas purchase window”. They wanted to send geek squad to my house to check it out even though I was there at the store with the tv, and my app told me to bring it to the store and issued a return barcode. The only pleasant part of this situation was the guy who worked in the tv dept. He worked hard to find me another tv because this one was a Black Friday deal and they had none left for exchange or in the same price range. I’m not sure which I’m more disappointed in, a defective tv or the Best Buy staff and return/ exchange process.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi there,

      Thank you for the feedback. We do apologize if the quality of the product did not meet your expectation and for what happened. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you the # is 888-237-8289.

      Renee,
      Pioneer Support
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv. Very light weight. Easy to install on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for a couple college kids! Smart options are easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five starthe tv were great the salesperson was great great store to shop at

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for the price! And loved how fast the in store pick up was!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift to Grandson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great. This was a gift to my oldest grandson in Forrest Grove, Oregon.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Such a good tv for a great price!!

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i got it, it was super easy to set up and just had to wait

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good But….

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one returned it with the same issue. Light shines through on dark colors. Same spot, has the be a manufacturer issue. Not a complete deal breaker I only use the tv for gaming. Sound is amazing

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is the best place for electronics and games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television is loading with all the apps to watch movies love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellant service. Pick up was easy. The reminder emails were helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying the football season this year on our new Pioneer 4KTV!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PIONEER TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PURCHASE I'M ENJOYING EVERY SECOND OF THIS TV.. THANK YOU BEST BUY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality for the Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves this TV and it was a great deal for Christmas!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had big issues in the beginning but all good now. It’s sort of slow and all of a sudden it started lagging when I would watch something. It’s stopped since I cleared the cache but really? Tv is ok.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv at Best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it very much.It has all that i need to view.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Tiny! Thank you for sharing your feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that you like it very much and that it meets all your viewing needs. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your support and hope you continue to enjoy your TV! |Angelica| Pioneer Support| https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 3 out of 5 stars

    Xumo tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally prefer the roku tv because there is some apps that you can not get get on the xumo platform.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent couldn’t be more grateful to purchase for my new apartment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thomas

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing amazing amazing amazing amazing amazing amazinggggg

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd pioneer tv, love em! I wil purchase more in the future!

    I would recommend this to a friend