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Customer Ratings & Reviews

Model:
PN55-751-24U
SKU:
6546909
Clearance
$189.99
Save $110
Comp. Value: $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2378 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the 55" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, affordable price, and ease of use. Many find the colors vibrant and the setup simple. However, some customers have expressed concerns about connectivity, remote control functionality, software, and volume issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,380 reviews
  • Rated 5 out of 5 stars

    Great deal TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on a TV. Best buy always tried to make things right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best buy crazy deal and excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent tv wow crazy deal price only at Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s just ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t access some of my most used apps such as Philo and Zeus which is annoying. Roku is better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can combine what I am playing on my phone to my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Even works when you break it in a million pieces!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't opened yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still brand new in the box. You cant go wrong with Pioneer though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best tv I ever purchased and I recommend it to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Tv Rating

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv and I am happy I added the warranty that covers it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast excellent friendly service with a happy smile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in my garage would like for the sound to be better

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Remote issues

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an open box and did not come with a remote. The tv is unusable without one. I’ve purchased 4 remotes that are supposed to work and i got one to work long enough to connect a roku but the remote stoppped working and now i can’t change the output for the sound, so i have no sound.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Disapointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV will not stay in sync. After about 2 hours you will need to turn off and on to connect. Additionally, it will frequently up date for 5-10 min.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi DavidK,

      Thank you for the feedback. We do apologize if the quality of the product did not meet your expectation. Hearing your feedback is important so we can continue to improve our products.
      Please contact us if there is anything that we can assist you the # is 888-237-8289.

      Pioneer Support,
      Renee
      https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Can't Install more apps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but no Apps store to install more apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv at a great price bought it for a gift and they love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buyer beware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a lot of white LED bleed through on the right of the screen, back to the store it went.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback regarding the Pioneer 55" Class LED 4K UHD Smart Xumo TV. We genuinely appreciate your input as it helps us improve our products and ensure customer satisfaction.

      We are sorry to hear about your experience with the white LED bleed on your television. This is not the level of quality we strive for, and we understand how disappointing it can be when a product does not meet your expectations. Our team is committed to producing high-quality displays, and we take reports of issues like this very seriously.

      If you have any further concerns, questions, or if you would like to discuss this matter further, please feel free to reach out to our customer support team. We are here to assist you and ensure that your experience with our products is a positive one.

      Thank you once again for your feedback. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the tv on black friday and we love it for streaming and gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pioneer tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv is good the remote is crappy but overall a good tv

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looking forward to getting into next house.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t setup yet because moving to another house.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing, cdfont762! We hope your move goes smoothly and that you enjoy setting up your Pioneer 55" Class LED 4K UHD Smart Xumo TV in your new home. We're confident you'll love it once it's up and running. Best of luck with the move and thank you for choosing Insignia! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well so far and have not had any issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 in tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and great service when picking up, would recommend!

    I would recommend this to a friend