Customer Ratings & Reviews
- Model:
- PN55-751-24U
- SKU:
- 6546909
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the 55" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, affordable price, and ease of use. Many find the colors vibrant and the setup simple. However, some customers have expressed concerns about connectivity, remote control functionality, software, and volume issues.
This summary was generated by AI based on customer reviews.
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv , hung up nice on my wall. Love the volume
I would recommend this to a friendWorth the sale price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen takes a second to focus and audio is often ahead or behind like watching an old king fu flick. But most of the time the tv works great. I’m glad I bought it on a Black Friday deal price.
I would recommend this to a friendPioneer TV Godd Unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product, Works well decent clarity!!!!!!!!!!
I would recommend this to a friendIt’s good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well and the user interface is well setup
I would recommend this to a friendGreat tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv at a great price i would highly recommend
I would recommend this to a friendTv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv so far using it in the living room right now
I would recommend this to a friendBeautiful tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a bargain of a tv beautiful tv with many apps
I would recommend this to a friendslow reaction
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.slow software and lag. when press setting it's slow to show up and lag too.
No, I would not recommend this to a friendTv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV so far. I would purchase this item again...
I would recommend this to a friendGreat
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price. Easy setup out of the box.
I would recommend this to a friendMeh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow, not intuitive, so so picture, inexpensive and cheap.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your thoughts on the Pioneer 55" Class LED 4K UHD Smart Xumo TV, KarlT. We appreciate your feedback and are sorry to hear that the TV did not meet your expectations in terms of speed, intuitiveness, and picture quality. Your comments are valuable to us and will help us improve our products and services. If you have any further concerns or need assistance, please feel free to reach out. Jeth | Pioneer Support.
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome works perfect............................
I would recommend this to a friendSlow TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow TV. .........................................
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for your feedback, AldoL. We're sorry your Pioneer TV is slow. Try updating the software, clearing the cache, or restarting the TV. If it doesn't help, please contact Pioneer support. -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Connectivity
No Internet connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV will not stay on the Internet. Constantly have to reconnect to my WIFI every time I turn off the tv.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Vickie, thank you for your feedback. We’re sorry to hear about the Wi-Fi connection issue. For troubleshooting and support, please contact Pioneer Support at 1-800-412-1404. They’ll be happy to assist you!
— Shiela | Pioneer Support
Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound not good.........,......................
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello DollieG. Thank you for bringing this to our attention. We’re sorry to hear that the sound quality did not meet expectations. We take feedback seriously and will make sure this is reviewed to help improve future experiences. Your input helps us continue to provide better service and support.
Keith | Pioneer Support
Web browser option?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot locate the option to go out in the web since I am watching some series from a different country. Is there an option for google or any kind of internet browser? Thanks!
No, I would not recommend this to a friendBrand response from Nikki, Pioneer Support
Posted .Hi there! Thank you for your feedback as it helps us keep Xumo TV at its best! While Xumo TVs do not have a built-in browser, your Xumo TV does come equipped with Apple AirPlay so you can share your browser from your iPhone, iPad or Mac directly to your TV. Hope this helps! If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-287-7658 for further assistance. Please visit https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909
Pioneer, what happened?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed in this product. I have been a customer of pioneer for many years and this is one of the most disappointing purchases worth their name on it
No, I would not recommend this to a friendYou get what you pay for.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is mediocre at best. Xumo app is terrible. In particular I like to watch my own material on my own Plex server in my home. Can do it on every other TV, but not Xumo. Xumo won't let you play local Plex Content. Overall, I should have returned it but it's a bedroom TV so I'm just dealing with it overall.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Wbetson! I'm sorry to hear that you're experiencing difficulties with the picture quality and Xumo app on your TV, especially since you enjoy watching your own material on your Plex server at home. It must be frustrating that Xumo doesn't allow you to play local Plex content on this particular TV. Your feedback is valuable to us, and we will make note of this isolated issue so that we can strive to provide a better experience in the future. Thank you for sharing your concerns with us.
JC | Pioneer Support https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909
Trash
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You should be thrown in jail for putting the word pioneer on this TV. This is the worst thing I’ve ever viewed my entire life and I’m a pioneer elite owner for the last 13 years. This doesn’t even come close to my 720 P plasma heck it doesn’t even come close to my zenith 1975 TV garbage pure garbage.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for sharing your feedback, BlayneA. We're sorry to hear about your experience. For concerns or support regarding Pioneer products, please contact Pioneer directly at 1-800-421-1404. They’ll be best equipped to assist you. Tine | Pioneer Support
OK TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NO BLUETOOTH, WIFI KEEPS GETTING DISCONNECTED, TV FREESES UP.
I would recommend this to a friend