Customer Ratings & Reviews
- Model:
- DMH-2000NEX
- SKU:
- 6580301
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the 6.8" – Wired Android Auto and Wired Apple CarPlay Bluetooth Digital Media (DM) Receiver's overall performance, describing it as a very good product. Additionally, customers appreciate the radio performance, noting that it works better than expected.
This summary was generated by AI based on customer reviews.
Poor install quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Steering wheel control doesn’t work. Had to connect mic and backup camera myself after leaving. Mic still cuts in and out.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing feedback on the product, we appreciate your time.
For the steering wheel controls, you would need an adapter to convert the factory controls to the aftermarket stereo.
Please contact Best Buy at 888-237-8289. They will try to assist you with the problem.
Complete incompetence!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is solely about Best Buy Norridge. In store I placed an order for a car stereo and backup camera installation. The sales guy didn’t look like he knew what he was doing but I went along with it bc how hard could it be, I was wrong. I waited 3 weeks for installation. I arrived at my appointment, dropped my car off and 30 mins later Best Buy called and said they needed me to come back to swap some items and order some they needed. I went back and the install guy said the Best Buy sales guy entered the wrong model of my car which then ordered the wrong parts for installation!!! Needless to say, I was upset and returned all 10 parts that were ordered! Incompetent! I don’t understand why the installation people aren’t the people who are required in placing orders since they know best.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Please contact Best Buy at 888-237-8289. They will try to assist you with the problem.
Device died within two weeks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First of all the staff at BestBuy was amazing. They did a great job with the installation and were super friendly and knowledgeable. The radio worked great for 2 weeks, then it just died while I was driving (turned off). Restarting the car didnt help. I looked online and realize that the NEX series from Pioneer is infamously bad with high failure rates. Went back to best buy and they kindly exchanged it for another unit from a different brand with free installation. Bad product, but great staff.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing feedback on the product, we appreciate your time.
I am sorry to hear you had a problem with the DMH-2000NEX.
Great product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted to get my daughter a touch screen more updated media for her car. The first one we had chosen wasn't what we needed the installation technician helped us find one to more suit our daughters needs. She was very helpful!
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing feedback on the product, we appreciate your time.
Electronic KILLER!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my 2011 bmw 128i convertible and instalation was pretty easy however, after wiring, radio was defective and fried my window switch and top will not close or open, Very Very disappointed with this purchase, have to spend thousands of dollars in damages this product caused! AVOID AT ALL COSTS!
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are not happy with the DMH-2000NEX.
Please contact our Product Support at 1-800-421-1404, select option 1.
You can also email us at https://usa.pioneer/pages/contact.
They will provide troubleshooting assistance.
