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Customer Ratings & Reviews

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$469.99
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Comp. Value: $529.99

Customer reviews

Rating 3.9 out of 5 stars with 87 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers regard the 6.8" – Wireless Android Auto and Apple CarPlay Bluetooth Digital Media (DM) Receiver as a great product with excellent overall performance and reliable connectivity. Users appreciate its ease of use and the inclusion of desired features. The primary concern expressed by some customers is the inability to adjust the screen's brightness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 87 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sounds good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and integrate wirh other devices happy with purchase

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    It Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I’m very happy with my Apple CarPlay. I am still learning the ins and outs of a lot of it, but it’s a lot better than what I had. The installation went very well. The technician knows his stuff.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Best aftermarket HD radio IMO

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and fine control! Would buy it again!

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    New bluetooth compatable radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fit perfectly and having car play is a gamechanger!

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Life changing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing I don’t LOVE about this radio. It has everything you need to get you where you need to be in an enjoyable way. Don’t hesitate.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great Receiver

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd one….first one was put in my son’s car and it has been wonderful. Touch screen is very responsive and wireless CarPlay has worked flawlessly

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, CoreyM, for your positive feedback on the Pioneer - 6.8" – Wireless Android Auto™ and Apple CarPlay® Bluetooth® Digital Media (DM) Receiver! We're glad you're enjoying the responsive touchscreen and the seamless wireless CarPlay experience. We appreciate your business! - Mae | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item as a Christmas gift. I ached the install at the Greenville SC store or 12/24. The day of my appointment I got a call that the two techs called in sick and I needed to reschedule. I rescheduled for 12/26. They look at my daughter’s car and say that I need to purchase a $150 wire kit to retain her steering wheel functions and that the one that was automatically added the the cart one the website wouldn’t do that. They didn’t have this product in stock and said they would have to order it and I would need to bring the car back again. At that point I was frustrated and requested a refund.

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      I am sorry to hear you are having such a problem with the installation and adapter kits. I know certain vehicles require special interface modules, and they can be expensive.
      If not yet resolved, please contact Best Buy at 1-888-237-8289. They will try to assist you with the problem. PUSATechAnswers

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bang for your buck!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very please with how this performs! Well worth the $$ for wireless apple car play!

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 4 out of 5 stars

    Pioneer 6.8 auto play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, my only comment is I do not have any options to change the brightness of the camera during backing up.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great radio. It fit perfectly for my crv. Bluetooth

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 3 out of 5 stars

    Connection issues

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fine. The main issue is that sometimes it disconnects from wireless CarPlay randomly. It will sometimes connect again in seconds. Other times you have to tap around on the screen a bit. If it didn’t have that issue I’d love it.

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time.
      Please contact our Product Support at 1-800-421-1404, select option 1.
      They will provide troubleshooting assistance. PUSATechAnswers

  • Rated 2 out of 5 stars

    Radio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When talking scene goes blank volume goes up down on its on taking it back to get checked out

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fabulous stereo.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cost stereo has it all the display is very nice. It’s very easy to use and it makes my old car sound brand new.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent radio Great experience with Best Buy install

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Truck radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loves it, the installation was fast also,

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    David’s Apple Carplay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. So nice to have all the controls right there.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    new stereo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced a 10yr old stereo. love the wireless feature! easy to use and sounds good

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience with the Pioneer 6.8" Wireless Android Auto™ and Apple CarPlay® Bluetooth® Digital Media Receiver. We're glad to hear that you love the wireless feature and find it easy to use with great sound quality.

      If you encounter any issues or have any questions, please don't hesitate to reach out to our customer support team. We're here to help and ensure you continue to enjoy your new receiver.

      Thank you for your feedback and for choosing Pioneer! -Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-6-8-wireless-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-maestro-compatible-hd-radio-black/6580300.p?skuId=6580300 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, the wait time didn’t take long at all .

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound easy to learn all the aspects of fine tuning

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Radio upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great really good quality replacement for factory radio

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

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