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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $599.99

Customer reviews

Rating 4.1 out of 5 stars with 363 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers find value in the wireless CarPlay, impressive sound quality, and ease of use of this 6.8" Android Auto and Apple CarPlay Bluetooth Digital Media Receiver. Many appreciate the user-friendly interface and straightforward installation process. While some users noted challenges with the volume control responsiveness and the price point, the positive feedback on features like HD radio and the overall functionality outweighs these concerns for most.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 363 reviews
  • Pros mentioned:
    Wireless carplay

    Rated 5 out of 5 stars

    Pioneer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best radio in 2021 the apple car play sync up to the iPhone fast

    I would recommend this to a friend
  • Pros mentioned:
    Wireless carplay

    Rated 5 out of 5 stars

    Pioneer radio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our needs Car play feature is great Very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Radio

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this head unit. Has so many features the sound quality is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Wireless carplay

    Rated 5 out of 5 stars

    Great Product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from stock and is working great. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pioneer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system. I’m not technology savvy and I have no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. While being a bit confused on some connections. Do away or seriously improve the app and you have 100% winner

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Great head unit. Poor tech service from pioneer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this head unit, but I’ve purchased three of them and had an issue with one a few years after purchase. 2 years in and I sent it to pioneer. They said it’s $340 to fix it. That’s almost nearing the price of new. Poor form, pioneer. Love the products, but that is inappropriate at best.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello EpsonProjector,

      Thank you for the review. I understand that you are having some issues with one of our product. However, we would love to have some clarification about it, do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.

      Pioneer Support,
      Merjorie
      https://www.pioneerelectronics.com/ BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    the best of the best that can be is an excellent p

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend it, it is an excellent product, what I love about this product is that it has Alexa, the built-in virtual assistant, and only mentioning its name activates it, which is what I really like about this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Radio

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality radio very easy to set up, would recommend to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Stereo Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the stereo and how professional the installation went.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice little upgrade

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade at fair price. Carplay is a little wonky at times, but I hear that from other people with other radios too.

    I would recommend this to a friend
  • Cons mentioned:
    Volume control

    Rated 1 out of 5 stars

    Unreliable and slow to react

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product 4 weeks ago and went on a business trip. The touchscreen is partially not responding to inputs and many times very slow. It took my attention away from the road. Could not get my phone connected to Android Auto unless I used the USB connection. Worked on my wife's Apple Car Play but dropped out many times. Did not dim automatically during night mode even though I selected that repeatedly. Very difficult to adjust volume while driving. I do not recommend this product to anyone. Returned it today and thanks to Best Buy! they took it back.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Car audio

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Radio. I love. Would have given 5 stars if the instructions were better. Other than that this was a great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Receiver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked like we expected it to. Would definitely recommend to friends.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pioneer, never again.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pioneer head unit was decent for a bit. But then it started getting glitchy, so I decided to do a factory reset. HUGE MISTAKE. Be prepared for this to be nothing but a 600.00 brick. It will go into continuous boot loop and there is nothing you can do about it. Normally if this happens, it’s corrupt and you can just take it apart and change the SD card. Nope, not on this, it doesn’t exist. If you’re within the pioneer one year warranty, you can send it back. Pioneer knows about this issue because it’s very common with this unit and others (Google it), But they won’t do anything about it. They won’t even acknowledge that it’s a problem. If you’re outside your one year warranty and you would like them to repair it, be prepared to spend hundreds of dollars. And that’s not even including the diagnostic fee.

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      We are sorry to hear you are having a problem with your DMH-W4660NEX.
      Please contact our Product Support at 1-800-421-1404, select option 1.
      They will provide troubleshooting assistance. PUSATechAnswers

  • Rated 4 out of 5 stars

    Retired

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Merchandise is great and salespeople were great. Instillation had some problems. Going today to for instillation issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome car stereo

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an awesome radio easy to install and has great sound

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pioneer radio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the Lexan screen, it works so well in the bright sun.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Annoying message but great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it but the message that pops up everytime you start your car gets annoying and there's no way to turn it off...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Connection issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are some minor phone connections issues over wireless CarPlay. Overall a great unit.

    I would recommend this to a friend