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Customer Ratings & Reviews

$516.99
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Comp. Value: $599.99

Customer reviews

Rating 4.1 out of 5 stars with 369 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers highly value the 6.8" Android Auto and Apple CarPlay Bluetooth Digital Media (DM) Receiver for its wireless CarPlay functionality and impressive sound quality. Users also appreciate its ease of use and straightforward installation. Some customers have noted concerns regarding the volume control, price, and occasional software delays.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 369 reviews
  • Pros mentioned:
    Wireless carplay

    Rated 5 out of 5 stars

    Customer Satisfaction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is everything I had desired: an active GPS map, just like I have on my phone; it plays my favorite music app from the internet and it plays directly to my vehicle’s speaker system. I no longer have to listen to it on my tinny phone speaker. I can also talk on my tele through my vehicle’s speakers. Best of all I can see what’s behind me, whether kids or pedestrians in a shopping mall parking lot, or an on coming car as I’m backing out. All and all, it a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Best Buy miss information

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy miscommunication told all the parts for their went to my appointment. The port was not there what is important I have the buy $170 worth of parts and set up another appointment. Best Buy cannot fix antenna cables. The service technician was efficient and very friendly.

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time.
      I am sorry to hear you had an issue with the installation. Hopefully they can resolve quickly. PUSATechAnswers

  • Rated 5 out of 5 stars

    Like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge upgrade to factory. Still learning it. Install and connectivity perfect

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pioneer - 6.8" Android Auto™ and Apple CarPlay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little tricky when using a apple device and a android at the same time. Other than thay it is a great radio

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Wireless carplay

    Rated 5 out of 5 stars

    Wireless CarPlay is a game changer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I absolutely love this upgrade. I had this installed in my 2010 Honda Fit, and it’s such a huge upgrade. I almost went for a cheaper unit, but my wife really wanted wireless CarPlay, so we opted for this guy. And holy moly, she had the right instinct. Once it’s set up, the wireless CarPlay experience is super fast, totally bypassing the Nex UI, and it’s so convenient not having to find and plug in your phone every time you get in the car. Obviously I’ll plug in for longer trips, but for the average local commute, it’s just super convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Subaru legacy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TECH WAS EXTREMELY KNOWLEDGABLE AND HELPFUL. WOULD COME BACK AGAIN

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Ease of use, Wireless carplay

    Rated 5 out of 5 stars

    Great radio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system to be use in a Jeep. Wireless CarPlay is a game changer. Fits perfectly and easy to use. With it without the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless carplay

    Rated 5 out of 5 stars

    Awesome system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had it installed but not at Best buy. So far so good. Went in easy, setting it up was a breeze, lots of great features. I love the wireless car play.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Radio

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sometimes like to skip through songs lit someone’s hitting a 5 second fast forward every once in a while but other than that it’s a good radio

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless carplay

    Rated 5 out of 5 stars

    This Stereo Is Legit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this radio! The sound quality and the wireless apple car play is amazing! Highly recommend it made a big difference in my car.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless carplay

    Rated 5 out of 5 stars

    Great radio.......

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This radio is easy to use, connects everything easily, and makes my life easier and the trip to where I need to go more enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless carplay

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This deck is amazing and the price is not too bad. This deck is really top notch with WiFi integration for IOS phones as well as Android phones for CarPlay and Androidauto, no wire connections necessary, you also get the added benefits of installing B.U. Camera, Idatalink compatibility, and the list goes on. This deck should fit most vehicles, but with additional parts or accessories. Talk to an experienced live autotech. do not speak with anyone else even if they work for Best Buy, they don’t work on vehicles autotechs do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Features

    Rated 5 out of 5 stars

    Awesome radio

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this radio, its easy to use and features are awesome!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Head Unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent head unit. Sound quality is great, it is easy to use, and it looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless carplay

    Rated 5 out of 5 stars

    Apple play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Apple CarPlay. It makes driving so much easier. Everything is at my fingertips. Excellent quality, definitely worth the money. Technicians at Best Buy did a great job during the install. I am extremely happy with my purchase would recommend to anyone looking to upgrade their radio

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Overall Great Head Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a previous owner of Pioneer car stereos, I would say this has a similar feel, however updated and upgraded. The sound quality is impressive and the customizations are more than you could ask for without being overwhelming. As others have stated, the lack of physical volume buttons can take some getting used to (not sure if I like it yet), but it does provide a very clean and modern look!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    The last pioneer I will ever purchase.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really want to like this but I cant . First the good is that it doesnt start to clip until volume is at 38 and 40 is max. Sound quality is great and the active crossovers are nice to have. Equilizer is also good. The issue i have is the touch controls on screen are unresposive the majority of the time especially the volume and home control. I am forced to use remote which is not that great as well not to mention how stupid it looks when im pointing a remote at something that is right in front of me. Sent it to pioneer under warranty and it seemed better but gradually the issue returned and are worse. I dodnt have the issue with home button untill it came back from "repair". Contacted pioneer and have gotten no response. They responded quickly while warranty was still active . It expired right after i got it back from repair. So I am stuck with a $700 piece of junk unless I want to dish out more cash to have repaired. That i wont do since they didnt repair it the first time . I've owned nothing but pioneer car stereos my very first car but after this I will not use another one.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Lance,

      We apologize for what happened. Your feedback is important to help us improve the quality of this product.

      Pioneer Support
      Lea
      www.usca.pioneer-tv.com BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Clunky but sounds good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for my 4400NEX that died after 2 years. Overall the CarPlay and android auto integration is good. Sounds good too. Has interface delays when using some of the buttons though. When I click the home button it takes a second or two to actually go to the Home Screen. Hopefully a firmware update will correct this as I am currently on the latest firmware build and have experienced this before and after updating the firmware.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Visual

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Audio screen/Radio system. Very easy to work with. Provides a clear picture with a sleek look.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless carplay

    Rated 5 out of 5 stars

    Great unit, worth the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, the interactive is very responsive and doesn't lag. Needless to say the wireless carplay is a game changer. Install was a breeze and the kits i got for it from metra worked seamlessly.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

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