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Customer Ratings & Reviews

Your price for this item is $505.99
The comparable value price is $599.99

Customer reviews

Rating 4.1 out of 5 stars with 361 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers find value in the wireless CarPlay, impressive sound quality, and ease of use of this 6.8" Android Auto and Apple CarPlay Bluetooth Digital Media Receiver. Many appreciate the user-friendly interface and straightforward installation process. While some users noted challenges with the volume control responsiveness and the price point, the positive feedback on features like HD radio and the overall functionality outweighs these concerns for most.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 361 reviews
  • Cons mentioned:
    Volume control

    Rated 3 out of 5 stars

    Android auto not perfect, no volume nob

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't think i would care about now having a volume nob but the on screen volume buttons are not very responsive and easy to miss if you aren't looking at the screen. Its slightly laggy but other then that its ok. Cant get the Sirius satellite radio to work either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Upgrade.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally bought this to replace my old Pioneer head unit that had wired Android Auto so I could take advantage of a higher speed charger as I spend quite a bit of time in my vehicle. It has been excellent so far, much faster and more responsive than the older model and the wireless connectivity has been great. I know some people have complained about on screen audio controls which I agree is not optimal. It may be worth considering something with physical buttons if you do not have or plan on wiring your steering wheel controls. Another added benefit is while I thought I had a terrible backup camera with this unit it looks much cleaner because of the improved resolution and this unit does not seems to hold finger prints as much as the previous model. The only downside compared to the older one I've noticed is this does tend to reflect sunlight significantly more so depending on drive times that can make it a bit harder to see.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My sons radio system- Georgetown Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Georgetown, Texas retail store gets FIVE STARS, but call center gets zero. Call center has told me something that was completely wrong, but the guys at the Best Buy in Georgetown were heroes that made it all right. My son loves his new radio system. I highly recommend the Georgetown crew, not so much the National call center.

    I would recommend this to a friend
  • Cons mentioned:
    Volume control

    Rated 5 out of 5 stars

    sounds great, android auto Rocks

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great I do wish it had dials to turn volume up and down other than that I bought another one for my second car

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and easy to install. There hasn't been any issues.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To receive the best sound you must have the best radio and accessories This radio exceeded my expectations from the sound to the screen everything is superb If you are looking for better than this unit maybe for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome after some tweaking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation took a little work on my 2000 F-150. The factory stereo wasn’t quite Double DIN so I had to saw some of the inner dash to make this unit fit. Be aware that you’re “required” to hook this radio up to your vehicle speed sensor as well as the parking brake in order to be able to watch videos. If you don’t have the ability to do these things there is a way to bypass them (you’ll have to look it up on YouTube or something because it’s complicated). But once that’s done, it works splendidly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put this in my 12’ wk2 grand Cherokee.. love it, best upgrade available. Purchased with the harness and rr2 module kept steering wheel controls, amp, and speakers. Took no time at all to install. Wired harness to harness, removed stock unit and plug and play.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    We like this radio

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this radio. The backup camera image is clear. The radio works well, sounds good and has many sound quality adjustments. There is lots I don't know how to use yet. But it's fun to learn all of this.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless carplay

    Rated 5 out of 5 stars

    Wireless CarPlay is worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing. The screen is responsive and wireless CarPlay feels really nice. I still use the USB to charge my phone because it’s faster than wireless charging but I have not been disappointed by this head unit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pioneer Radio installation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My radio works awesome, I enjoy how it looks and how it sounds. The installers did an awesome job and were very helpfull. Thank You very much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great System for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this stereo, but there are a few little things. One connecting your phone can be cumbersome, sometimes and the mic just doesn't work well, if I make calls using the mic people complain of the noise and just not being able to hear over static. Could be the routing of the mic wire, not sure yet.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless carplay

    Rated 5 out of 5 stars

    Love this perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this for using wireless android auto i have an samsung s22 ultra many people are havejng problems with but i had no problems and extremely easy to update firmware on this unit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wireless CarPlay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connection to CarPlay is fast, there are lots of controls for making your music sound exactly how you like and the screen gets pretty bright when needed which is good as it’s in a convertible. The screen can be a little laggy and inputs aren’t always recognized but overall very good!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Looks great, but...

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Radio looks good and has a bunch of features, but wireless CarPlay is very buggy. If you lose cellular service while driving, then the radio will completely disconnect from CarPlay and the connection has to be remade when the vehicle comes to a stop. Radio is also slow (up to 5 seconds) to recover coming back to the home screen before you can select a new source to listen to music from or go back to CarPlay. I have continued to update the radio as they come out, but these issues have not gone away. I have always recommended Pioneer as a brand, but this radio is a miss at over $700.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Jacob,

      Please know that your feedback is important to help us improve the quality of our product.

      Pioneer Support
      Lea
      https://www.usca.pioneer-tv.com/ BBY-ExBrand_Best_Buy_Pioneer

  • Cons mentioned:
    Volume control

    Rated 3 out of 5 stars

    OK But could be better

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good but is flaky waze maps, etc. when going through carplay only works about have the time. need to work on volume control too hard to adjust volume when driving. needs better noise cancellation when using hands free cell phone (using mic when on a call)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love my Pioneer car radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome radio. I'm using the hard wired connection from my phone and it is flawless. Never any connectivity issues with suriusXM or iHeart. Haven't gone beyond that so far. I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great stereo!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good on my 18 Toyota Tundra... Fits and looks perfect...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but sometimes disconnects from phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part, it’s great. I love it. Very convenient. Automatically connected everytime. However the load up screen is irritating and takes too long in my opinion. The biggest con is randomly every once in a while, it acts like it doesn’t recognize my phone and I have to reset the connection settings. It’s not the phone because I’ve upgraded iPhones since I’ve gotten this and even on my new phone, it still doesn’t recognize it sometimes

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time.
      Please contact our Product Support at 1-800-421-1404, option # 1. They will troubleshoot the connection issue. PUSATechAnswers

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pioneer 4660

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a quick and easy solution to add modern features to an older car. easy install and great sound. Added Idata interface to use head unit to control factory systems.

    I would recommend this to a friend
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