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Customer Ratings & Reviews

Your price for this item is $249.99
The comparable value price is $339.99

Customer reviews

Rating 4.4 out of 5 stars with 59 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the overall performance of the 6.8" Apple CarPlay/Android Auto Bluetooth Digital Media Receiver, noting that it works well with their speakers. Users also appreciate its ease of use and functionality. However, some customers have expressed concerns regarding its connectivity, mentioning that it is not truly wireless as advertised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-59 of 59 reviews
  • Rated 5 out of 5 stars

    cheap alternative than buying new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought like new used. Everything was there. Actually, there was an extra cable that was not part of I,t which was for a Ford that the previous person left behind.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, good quality, very easy to assemble, nice

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Crystal clear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice sound and display. Pleased with the quality

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Truck Radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has made all the difference for me while driving my truck.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 2 out of 5 stars

    Its ok, but false advertisement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its okay. I basically ordered this because the bluetooth stereo I previously had wasn't working. The box on this said that there would be maps on here, and it's not. I can basically only use this for bluetooth and music, which is false advertisement. I may reach out for some sort of a refund because I am not happy about that

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stereo for the money. Love the android auto, backup camera, navigation and hands free voice commands.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 2 out of 5 stars

    Jvc is not for me along with misleading ad from Be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just not liking it. Definitely not worth almost $800 to install. The extras that you have to buy to add to me is misleading and the product itself not crazy about it. It's a touch screen and if I need to lower it or raise the volume you have to keep touching it. But to me it doesn't work very well especially if I get a call and I need to lower it.

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Most vehicles will require a dash adapter and/or a wiring harness adapter kit.
      The more advanced systems require special interface adapters. These adapters can get very expensive. PUSATechAnswers

  • Rated 5 out of 5 stars

    Pioneer double din for the win

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good radio! I had the same deck in another car. I love pioneer for the quality and how they let you tweak your sound to a tee. I have had sound in all my cars for the last two decades from subs to decks and pioneer never disappoints.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Great aftermarket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great after March market stereo with possibility of adding backup camera

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent my daughter’s first car so happy with new radio

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Decent for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Installed last week and the audio sounds great.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 1 out of 5 stars

    Not happy with bestbuy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your display said this radio had witeless android auto and after your installer installed it he told me it didnt. When i bought it the first installer showed it to me and said it had wireless android auto which isnt his fault because your display did say wireless. Not very happy with bestbuy. And we both know nothing will be done about this!!!

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      I am sorry if there was a mix up with the signage. The DMH-1800NEX does not have wireless Android Auto or wireless Apple CarPlay capabilities.
      Please contact Best Buy at 888-237-8289. They will try to assist you with the problem. PUSATechAnswers

  • Rated 1 out of 5 stars

    Train your employees and fix your signs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked for a wireless android auto head unit. The salesperson said this is the radio I'm looking for. It even said so on the signage. I get it home and can't connect wirelessly. Turns out it's really not wireless. Had I read other reviews on here id have known before purchase. You know it's not wireless, I told you it's not, I even told your adset people the signs wrong. I spoke to the store manager and advised the same. Is the sign taken down? Nope. It's still there.

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      I am sorry to hear you had an issue with the store signage. Please contact Best Buy at 888-237-8289. They will try to assist you with the problem. PUSATechAnswers

  • Rated 5 out of 5 stars

    Glad we bought it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for my son, now I don’t need to worry about him touching his phone.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service guy was great and got the job done in half the time he said it would take. I would definitely use them again.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    I am happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best sounds and system, good experience, I am very happy

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 1 out of 5 stars

    Not good especially with sunglasses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display of this stereo is extremely hard to view when wearing polarized sunglasses. The user interface is a bit difficult and seems to require multiple key press to engage one feature or another.

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      We are sorry to hear you are not happy with your DMH-1800NEX.
      Please contact our Product Support at 1-800-421-1404, select option 1.
      They will provide troubleshooting assistance with the touch screen.
      With polarized sunglasses, it will always have a bad effect on LCD screens. PUSATechAnswers

  • Rated 1 out of 5 stars

    Return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues. Myrtle Beach no longer has installation. Had to return

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      I am sorry to hear the location no longer has installations.
      Please contact Best Buy at 888-237-8289. They will try to assist you with locating an installation store. PUSATechAnswers

  • Rated 5 out of 5 stars

    Car stereo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation on my car stereo…..geek squad very helpful and professional

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

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