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Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $299.99

Customer reviews

Rating 4.2 out of 5 stars with 254 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, Bluetooth connectivity, price, and ease of use of the 6.8" Bluetooth® Digital Media (DM) Receiver. They appreciate the excellent sound quality, smooth Bluetooth connection, affordability, and user-friendly interface. However, some customers have concerns about the installation process, lack of a CD player, and issues with the screen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 254 reviews
  • Rated 4 out of 5 stars

    Pioneer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good easy to use sounds great and Best Buy hooked me up with everything I needed to install it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds good looks good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a month and so far so good. I tried out the Youtube feature which was neat. I wish it had more color and appearance settings but the sound is good and am very pleased with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful stereo

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent stereo! I put it on my 2002 Mustang and fits perfect

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, AbilioP! We're thrilled to hear that you find the Pioneer 6.8" Bluetooth® Digital Media Receiver to be excellent and that it fits perfectly in your 2002 Mustang. Enjoy your new stereo! Jeth | Pioneer Support.  https://www.bestbuy.com/site/pioneer-6-8-bluetooth-digital-media-dm-receiver-black/6477983.p?skuId=6477983 BBY-ExBrand_Best_Buy_Pioneer

    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    064Runner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT. Sounds great, looks great. The services man really knows how to install auto radios.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Car stereo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son LOVES his new car stereo!! He went from the factory stereo that did not have Bluetooth, to this one. He loves the touchscreen and the ability to customize the colors.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It mostly functions as you would expect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed my head unit late so I wasn’t able to return it, but there are multiple issues with my unit. Two RCA channels did not work so I had to use a line level converter to get the music signal to my amp. When you are connected over Bluetooth or as an IPod, if you are not playing anything the screen says Uknown. It would not be an issue if they had spelled Unknown correctly but now that I have noticed it spelled wrong it bothers me a lot. White button lighting looks more teal than white. Steering wheel volume controls do not seem to work on this head unit even with the adapter connected and functioning otherwise perfectly. Overall, sad I purchased and wish I would have spent a bit more to get something worth upgrading my factory head unit to. Although it does play music and have a responsive touch screen so I guess it does the basics.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Better than a stock radio.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool radio for beginners. No apple car play :/ free installation with purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Out with the old and in with the new.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an upgrade. Had it installed in about 25 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stereo is very nice, screen quality is amazing. Exactly as described. I bought it for my daughter and she absolutely loves it.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 4 out of 5 stars

    great head unit.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this unit does exactly what it’s supposed to do and is reliable so far no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Probaly hands down the best stero i have owned yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The web link app is garbage but Bluetooth and sound contoller are amazing calling is super easy to use and set up took me less than 2 hours to complete install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Arnold Denny

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase, I very satisfied with my new radio, it comes with everything but the kitchen sink, The service techs where very friendly and said if I have any questions to please let them know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husband loves it!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as it should my husband loves it..it was worth the money

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return and get another because the 1st one radio stop working. The bluetooth side still worked.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time.
      We are sorry to hear you had a problem with the first unit.
      If you have problems again, please contact our Product Support at 1-800-421-1404, select option 1.
      They will help troubleshoot the issue. PUSATechAnswers

    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience. We’re sorry to hear that the radio on your first unit stopped working, but we’re glad the Bluetooth function was still operational. We appreciate your patience in returning the product and hope the replacement is working perfectly. If you have any further issues or need assistance, please don’t hesitate to reach out. We’re here to help! Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Auto dim function not working as advertised auto dim

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty (d)amn good, I like it.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up for my dad as a chrismas present and decided to give him it early. Connects to his phone with ease and the GUI is very nice for a DMR. Might pick one of these up for my mom's car is she wants one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Even better technician ”MATT” he knew exactly what he was doing. Matt helped me choose the stereo for my truck.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Pioneer head unit DMH-342ex

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice pioneer head unit, easy to operate and pushes the factory and aftermarket systems well... highly recommend.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Pioneer Radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good quality, it has a nice screen and i like how it auto connects to my phone as soon as i turn my truck on

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 2 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This radio was not what I expected. I was under the impression that it had apple car play. It did not but overall it’s an ok radio.

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time.
      I am sorry to hear you felt the DMH-342EX had Apple CarPlay.
      You might consider the DMH-1800NEX. PUSATechAnswers