Customer Ratings & Reviews

I purchased this device in September 2024, and now the backup camera says 'no signal'. Geek Squad refused to repair it since it's still under warranty. I would have to pay to uninstall and ship the item to the factory. I should have purchased the cheaper item and gone without the backup camera. There is a lag for music from Bluetooth. It is very annoying and distracting while driving.

This was a very nice player. I would purchase it again.

I want to love this but for some reason, there is a disconnect with apple carplay and phone features. When in park and at my kids bus stop, i cant navigate my phone in my hand when listening to music if carplay is connected (whoch is automatic everytime i get in the car) that means i cant take photos, videos, scroll social media or websites or my headunit stops music. Whats scary is if i want to record something my phone records without audio just as my headunit stops audio too. So if you talk while recording it comes out “muted” even if it isnt. Bb techs say its an apple thing. Then this headunit isnt doing what its intended to do if thats the case. Anyone else? Im sad about this.

Car Play is amazing. Very much enjoying the new system.

Installation was great very nice and quick He was great

Spent over 600 with accessories for my 2015 dodge ram 1500. Does not automatically connect to my samsung phone. Does not recognize vox commands ,will play seriusxm and i heart channels simultaneously. Tried five usb cables it reports they are wrong..screen glare makes display unreadable.. wireless connection takes a minute to finally connect. i have spoken to pionerr support 4 times..i must wait 2 weeks for BB appt i am planning to put my oem radio bsck and use my phone on a cradle..

Tech didn’t know what he was doing did a half low end job on installation. Had to have a real precessional remove ad reinstall only unit.

Awesome stereo great sound and features fit in perfect

**BUYER BEWARE** - I ordered a Pioneer DMH-W3050NEX on BB.com advertised as "Open Box Excellent Condition" item which means word for word "includes ALL standard parts." Midway through the install I realized I was missing the AUX out and the Audio Outputs for my amp. I called the USELESS customer support line for over a week only to get the run around. They refuse to approve a partial refund (Excellent to Fair difference) nor would they order the missing parts. This is FALSE ADVERTISING 101 and not ONE person from customer service would help rectify. I paid for an Excellent Condition item as advertised on their website and received a FAIR CONDITION item (missing parts) - they actually provide a definition verbatim of what each condition means (Excellent, Good, Fair). Excellent includes ALL STANDARD PARTS and I did not receive them nor would ANYONE from their support team help. I will be reporting this to the BBB as this is CLEARLY FALSE ADVERTISING - after calling over 10 times their chance to fix this is OVER!

took 3 units to get one that worked a waste of my time

Started off good, now the carplay randomly kicks my phone off through trips. Sometimes it will stay connected other times it will restart over and over and over. Had the system and wires double checked and supposedly its fine and they dont know what the issue is.