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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 56 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the navigation and Android Auto features of the 6.9" Multimedia Navigation Receiver. They find the navigation system to be reliable and easy to use, and they appreciate the convenience of Android Auto for accessing their favorite apps and music. While some customers found the price to be high, they generally felt that the product was worth the investment. The installation process was mentioned as a challenge by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 56 reviews
  • Pros mentioned:
    Android auto

    Rated 5 out of 5 stars

    Pioneer make to greatest built in gps

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be my 6th pioneer NEX unit.. the 8500 has taken the cake, i have installed these units in all my personal and business vehicles. Couldn't be happier

    No, I would not recommend this to a friend
  • Pros mentioned:
    Android auto

    Rated 4 out of 5 stars

    Great radio, but I returned this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased and installed this radio but ended up returning it to Best Buy. I own a 2017 Nissan Rogue SV. Thinking this radio was perfect. It was awesome! WIRELESS Apple Car Play and Android Auto functionality, built-in GPS/Navigation, HD Radio, Sirus XM radio compatibility and was a great unit for use! However, I ran into some issues of the radio with OEM operations of the vehicle. First, I was not able to change the time on my instrument cluster (near my speedometer) - even though this is small, it annoyed the mess out of me due to looking at two different times. Second, the radio was not always a perfect connection with my Apple Car Play and sometimes audio was EXTREMELY choppy when playing wirelessly through bluetooth and wifi. Last, when I shut my engine off, my factory radio would continue to play until I opened my driver's side door. With this radio, the unit turned off immediately when the engine was turned off. While I don't plan to sit in the car for 3-4 hours after my engine is turned off, I would at least like a few minutes to listen to the radio or stay on a phone call. So my engine would need to be continually running in order for the radio to stay on. I had this radio for under a month and made the decision to have the radio uninstalled and my old factory radio reinstalled. While I was saddened to lose the functionality and new features for my vehicle, a few of the operations were not working as I would have planned. However, if you have no issues with any of this or have an older vehicle. This radio would be a GREAT edition to you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great High End Stock Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this in my 2011 Cadillac Escalade to replace to stock Navigation unit that was outdated. I used the Maestro module and harness to retain all factory functions. This maintained steering wheel controls, and this harness allows you to customize the steering wheel controls to do what you want, retained seperate video function for both rear tvs and even wires in to the OBD2 port to read check engine lights and other live data from the vehicles computer(tire pressure, intake temp, RPMs, and a ton of other live data).

    I would recommend this to a friend
  • Pros mentioned:
    Android auto, Navigation

    Rated 5 out of 5 stars

    Outstanding Car Audio!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pioneer W8500NEX can not be overstaded as the best DVD/Navigation component available for your auto., with evrything you need at your finger tips like android auto on board navigation.wifi, and bluetooth link etc.... This is by far one of the best purchases I've made in a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Android auto, Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best stereo excellent features. Easy to maneuver. Car play excellent feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great GPS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit for the in-board navigation system. The screen is clear and easy to read. It gives incredible directions, shows your speed as well as the posted speed limit (and a little red light to show if you are speeding), and locates gas stations for you. The voice is clear and strong. While it can be wrong with newer subdivisions or changing roadways, the GPS is fairly up-to-date and accurate. It will occasionally take you to closed roads, or roads with gates that require a sticker or pass, but other than that, it is great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great Stereo If it worked

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had best buy install it in my vehicle. Nice when it works. Only used it less than a month. Fits bade in the vehicle. Doesn't always work in reverse (back up camera). Wireless android auto drops out 1 foot away (it says to move closer?) Mode switch on steering column doesn't work with stereo, eventhough I bought extra accessories to make that happen I was told. Now it's locked up with my dvd stuck in it. I have to put it in reverse to see the home screen. At all other times it's a blank screen. Now with the virus thing I have to wait for best buy to get up and running to take it out. Not a good experience. Not too satisfied.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Android auto, Navigation

    Rated 5 out of 5 stars

    The best of the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This radio couldn’t sound or functions any better .wireless car play ,navigation ,blue tooth ,just rocks .brought a new level of quality to my motor home .great job On the install ! love it thanks

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Awesome radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great radio, connects to my Samsung Galaxy Note 10 wirelessly with android auto, love the old scanner, and the navigation is great it shows address on both sides of the road as you drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to use if you buy after market speakers you really don't need a amp of any sort unless you desire bass by all means get a sub bc this pioneer is awesome as well as my customer service at Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Android auto

    Rated 5 out of 5 stars

    Amazing buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Best Buy install this radio and I love it. They even hooked it up so I could still use my steering wheel controls and my cars factory usb. Great product, and the Android Auto is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Android auto, Navigation

    Rated 5 out of 5 stars

    Best car stereo ever!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best car stereo ever!!! Full of features love andriod auto and CarPlay, And Navigation. Great picture when watching movies. So many custom settings too

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Headunit over all

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headunit for the most part. screen response as well as controls are clean. one major thing I dont like about it is the lack of finding nearby places on the GPS, which is the main reason I bought it. I'm not sure if i need to update the maps or if it does it during the search but I feel like for the price I should be able to find locations that have been on the map for a while. Also for additional car feedback features you will need an mistro kit which will run you another 80$-130$.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Android auto

    Rated 5 out of 5 stars

    Pioneer never fails!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owning this product close to a month and wow is all I can say. I upgraded from an old school Pioneer double din (AVH-P8400BH). The features are amazing. The only con I think of is when using Apple CarPlay, the interface can be a little slow in response when trying to access the input selection or any menus. Other than that it’s a great unit at a decent price. Pioneer has yet to let me down coming from a person who was a major Alpine fan.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Navigation

    Rated 5 out of 5 stars

    Great navigation system, easy to use and nice feat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for cars, very easy to use and helpful when driving at unknown places.

    I would recommend this to a friend
  • Pros mentioned:
    Android auto

    Rated 5 out of 5 stars

    Expensive but worth it!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but worth every penny! Pros- Love the display, built in gps navigation, android/apple CarPlay, CD/DVD player, SD reader. Geek Squad did a great job installing it! Cons - Price Overall I am very happy with this purchase. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE LOVE LOVE THIS

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best radio ever!!! It is the best thing in our vehicle! It mirrors your phone identically which is such a joy! Very nice lighting so you can see it even in bright sunlight!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement unit

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Puoneer Avic is a Grady full capability unit that looks and works great but was tricky to install in a Mercedes due to fiber optic cabling best to have a professional do it!

    I would recommend this to a friend
  • Pros mentioned:
    Android auto

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would have bought this one long ago. Very stable, the touch screen is great and the screen quality is amazing. CarPlay runs great on this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Android auto

    Rated 5 out of 5 stars

    Outstanding!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the greatest features you could imagine! Android Auto user here with Note 10+, and works great once setup. The menu is super easy to navigate once you make a full round. Wish I had upgraded my stereo sooner.

    I would recommend this to a friend
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