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Customer Ratings & Reviews

Model:
PN65-R851-26U
SKU:
6623797
$299.99
Save $200
Comp. Value: $499.99

Customer reviews

Rating 4.8 out of 5 stars with 259 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
97%would recommend to a friend

Customers are saying

Customers are positive about the 65" Class LED 4K UHD Smart Roku TV, especially regarding its picture quality, which is surprisingly vibrant with HDR10 support. Users also appreciate the easy setup process and the good size of the TV. Overall, the TV seems to be well-received for its picture and user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 259 reviews
  • Rated 5 out of 5 stars

    Great Tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! The doing is great too. Roku is my favorite syt

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello, We’re glad to hear that your Pioneer TV is giving you a great picture and sound experience, and that the built‑in Roku features are working well for you. This model is designed to offer simple, reliable streaming with strong overall performance. We appreciate your feedback and thank you for choosing Pioneer. Narendra | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy setup. Price is right for this tv. Would definitely purchase again.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi there! Love hearing that setup was effortless, and the price felt right. Always a good sign when you’d buy it again.
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Tv is good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv with good built in speakers. A tad in the dim side if your room is lit.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi there, appreciate the honest review! Glad the speakers and overall quality stood out. And good call‑out about brightness, room lighting definitely makes a difference.
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Pioneer TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works great 65’ wall mounts easily, great picture, and a very nice price point!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback! We’re glad to hear that you’re happy with your TV and that it’s serving its purpose well. We appreciate your comments about the sound quality and will keep this in mind as we continue to improve our products. Your input helps us ensure we deliver the best possible experience.

      Ed - Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    My Pioneer Roku Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really nice tv with a great picture. I did have an issue with the first one because of something happening in shipping but Best Buy replaced it with non problems. I’m very happy with my purchase.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Annoyed. Thank you for sharing your experience with us. We’re happy to hear that you’re enjoying your new TV and that Best Buy was able to quickly resolve the shipping issue for you. Your feedback means a lot and encourages us to keep delivering quality products and reliable service.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV for the price. Only downside, slow processor.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, DanielB, for sharing your thoughts! We're glad to hear the Pioneer 65" Class LED 4K UHD Smart Roku TV has been a great value and that you're enjoying its features. Your feedback is appreciated and helps highlight what matters most to our customers. Jeth| Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality and easy of use! Picture is amazing!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi there, appreciate the love! Awesome that the picture quality and ease of use are standing out for you. Enjoy every moment with it!
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price ! Really good deal. I would recommend

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback! We’re delighted to hear that you find the TV a great deal for the price and that you’d recommend it. Your recommendation means a lot to us and helps other customers feel confident in their purchase.

      Ed - Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    TV happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent television GREAT VALUE great price and screen view is amazing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales team was great! Great price, easy pickup! Overall best experience!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large smart TV at an inexpensive price point. The Roku software was an important factor in my choice.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello, and thank you for your review. It’s great to hear the TV delivered the size you wanted at a price that made sense, and that Roku played a key role in your decision. We’re glad it’s proving to be a solid value. Narendra | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, I like the simple remote and the ability to connect with phone.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello user444282. Thank you for sharing your feedback. We’re glad to hear you’re enjoying the TV and finding the simple remote and phone connectivity convenient. Your experience motivates us to keep delivering products that combine ease of use and great performance.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Top notch. Bottom price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV for the price… Just add a new insignia sound bar and you’re in the game.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks, Justin! Love hearing you're enjoying the value and pairing it with a soundbar is definitely a smart move for an even better setup. Enjoy the new screen!
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and great picture quality really enjoy it

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello JamesS. Thank you for sharing your feedback. We’re glad to hear that your TV was easy to set up and that you’re enjoying the great picture quality. Your experience motivates us to keep delivering products that combine simplicity and performance for our customers.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Good TV for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good tv for the price I was able to get it for and for the purpose I am using them.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback! We’re glad to hear that you’re happy with your TV and that it’s serving its purpose well. We appreciate your comments about the sound quality and will keep this in mind as we continue to improve our products. Your input helps us ensure we deliver the best possible experience.

      Ed - Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great but the only thing was that the pick up day changed

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello, We appreciate your feedback and are glad to know your Pioneer TV is working well for you. We apologize for the inconvenience caused by the pickup date change — we understand how important timing can be. Thank you for your patience and for choosing Pioneer. Narendra | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Pioneer TV purchasing experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is fine with no issues. Some of the employees were not friendly and said I shouldn't buy the Pioneer product and when I said that was what I wanted, basically walked away. An LG employee was very helpful but don't remember his name.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for sharing your experience. I’m glad the TV is working well, and I’m sorry some employees weren’t helpful. That’s not the experience we want for you. I appreciate you mentioning the LG employee, and I’ll be sure your feedback is passed along. Let me know if you need anything else.

      Sudeep | Team Pioneer BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Tv review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had it for 3 weeks, so far everything is OK. Good buy for the price.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback! We’re glad to hear that you’re happy with your TV and that it’s serving its purpose well. We appreciate your comments about the sound quality and will keep this in mind as we continue to improve our products. Your input helps us ensure we deliver the best possible experience.

      Ed - Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Mike TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my grandkids and myself enjoying it ,, kind of new , but so far so good!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback! We’re glad to hear that you’re happy with your TV and that it’s serving its purpose well. We appreciate your comments about the sound quality and will keep this in mind as we continue to improve our products. Your input helps us ensure we deliver the best possible experience. Ed - Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it a couple weeks and all is good to get the 4 star.

    I would recommend this to a friend