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Customer Ratings & Reviews

Model:
PN65-R851-26U
SKU:
6623797
$299.99
Save $200
Comp. Value: $499.99

Customer reviews

Rating 4.8 out of 5 stars with 260 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
97%would recommend to a friend

Customers are saying

Customers are positive about the 65" Class LED 4K UHD Smart Roku TV, especially regarding its picture quality, which is surprisingly vibrant with HDR10 support. Users also appreciate the easy setup process and the good size of the TV. Overall, the TV seems to be well-received for its picture and user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 260 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best online purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you BestBuy for making our online purchase easy! We're very happy with our new Pioneer TV, beautiful clear picture and an awesome price.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi there, thank you so much! Glad to hear the online purchase was smooth and that the TV’s clear picture and price made it an easy win. Enjoy the upgrade!
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Easy peasy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an easy peasy process ... I ordered the TV from home on my phone and best buy delivered it right to my door... The 2 young gentlemen carried it in my house and to the exact spot where I wanted it! You just can't go wrong and the incredible price for such an awesome 65 inch TV!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Whitley! Thank you for sharing your experience. We’re so glad to hear how smooth and convenient the entire process was for you from ordering your Pioneer 65" TV on your phone to having it delivered right to the exact spot you wanted. It’s wonderful to know you’re enjoying such a great value on a TV you’re loving. We truly appreciate your review!
      Vennila | Pioneer BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Cheryl's Roku

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV no complaints at all it looks amazing on my living room wall!!!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Cheryl, thank you for taking a moment in sharing your feedback, we truly appreciate it. We're glad to hear that you love the TV and on how great it looks in your living room.

      Riddi | Team Pioneer BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for a great price. Can't go wrong with a Pioneer

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound quality. Very pleased with the value!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal! Quick delivery .. Tv has great picture would definitely recommend this product

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi there! Really appreciate the feedback! Glad the delivery was quick and the picture quality impressed. Thanks for recommending it!
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Smooth transaction for a great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works great. Ordering and delivery was a good experience also.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello, We’re glad to hear that your Pioneer TV is working great and that the ordering and delivery process was smooth. This model is designed to offer reliable performance and an enjoyable viewing experience right out of the box. We appreciate your positive feedback and thank you for choosing Pioneer.
      Narendra | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Television

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, we really love it. It is perfect for our living room

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Peter, thank you for taking the time to share your feedback. We’re pleased to hear that you’re enjoying your Pioneer 65" 4K UHD Roku TV and that it complements your living room perfectly. We appreciate your business and hope you continue to enjoy your new television. Please feel free to reach out if we can assist you in the future. Vennila | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Streaming tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the size of this tv the price is amazing. Good quality and sound

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello, thank you for sharing your feedback. We’re glad to hear that the TV’s value, picture quality, and sound have all met your expectations. Your review is truly appreciated, and we’re happy the product delivers the performance you were looking for. Thank you for choosing Pioneer.

      Sandhya | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Pioneer ROKU TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is good you need a sound bar for better quality sound. The main thing I didn’t like is you have to use the ROKU remote. My cable remote will turn on theTV but I have to go back to the ROKU remote to switch to cable. Once my contract expires and I ditch cable this won’t be a big issue.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Bryan! Thank you for your review. We’re glad to hear you’re enjoying the TV overall, and we appreciate you sharing your thoughts on the sound quality and remote experience. Your feedback is truly valued and helps us continue improving.
      Sidhartha | Pioneer BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Television

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good image, its cost is very affordable and of good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv very much, But it stated that inhad apple tv for 60 days and its not coming up on tv

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Pioneer Customer, thank you for sharing your review with us. We’re glad to hear you’re enjoying your Pioneer 65" Class LED 4K UHD Smart Roku TV. Regarding the message about a 60 day Apple TV+ offer not appearing, promotional availability can vary based on region, account eligibility, or activation requirements within the Roku platform. We understand how this can be confusing when you’re expecting the offer to show up.

      Our support team would be happy to look into the promotion details with you and help determine the next steps to get this resolved. Thanks for choosing Pioneer products, we truly appreciate your support.
      Narendra | Insignia BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Fast Great Service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service From The Delivery Men. They were attentive and speedy with their delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer - 65" Class LED 4K UHD Smart Roku TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Pioneer - 65" Class LED 4K UHD Smart Roku TV

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Charmaine! Thank you so much for sharing your experience. We’re thrilled to hear that you’re loving your Pioneer 65" 4K UHD Smart Roku TV. Your support truly means a lot to us, and we’re glad the TV is delivering the experience you were hoping for. We truly appreciate your feedback.
      Vennila | Pioneer BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Easy Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The items arrived as promised. Shipping was fast and the purchasing process was very easy. Reoccurring purchaser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The big TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV love it. Love it it's a bigger TV and I love the remote and the voice activated remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv! Great buy for the price! Priced below all other 65 inch smart tvs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv installed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product installed properly and I will call again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love it I want to get next level up da 70 that’s my next purchase Best Buy has best tv

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello, Thank you for sharing your feedback on the Pioneer 65" Class LED 4K UHD Smart Roku TV. We’re delighted to hear that the kids are enjoying it and that you’re already considering upgrading to a larger size. Your confidence in the product and in Best Buy means a great deal to us. Narendra | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Pioneer 65" Roku TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality- picture, sound, ease of installing.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks, Nichole! Glad to hear the picture, sound, and setup all hit the mark. Nothing better than a TV that works great right out of the box.
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer