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Customer Ratings & Reviews

Model:
PN65-R851-26U
SKU:
6623797
$299.99
Save $200
Comp. Value: $499.99

Customer reviews

Rating 4.8 out of 5 stars with 259 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
97%would recommend to a friend

Customers are saying

Customers are positive about the 65" Class LED 4K UHD Smart Roku TV, especially regarding its picture quality, which is surprisingly vibrant with HDR10 support. Users also appreciate the easy setup process and the good size of the TV. Overall, the TV seems to be well-received for its picture and user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 259 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer Happy!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new Tv. Sharp picture and quality. The price was excellent!!@

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks so much for the great feedback, MichaelD! We're thrilled to hear you're enjoying your new Pioneer 65" Class LED 4K UHD Smart Roku TV and that its sharp picture and excellent value have made a strong impression. It’s always rewarding to know when a product delivers a satisfying experience, and your enthusiasm truly shines through—thanks again for sharing! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Greatness of a TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV. Great picture. Bought a soundbar to go with it. Every movie is like going to the theatre.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Timothy! Thank you for sharing your review of the Pioneer 65" Class LED 4K UHD Smart Roku TV. We’re thrilled to hear that the picture quality and your new sound bar are giving you a true theatre‑like experience. It’s wonderful to know you’re enjoying every movie on your setup.
      Poojitha | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv at a great price. Was ready for pickup the jext day.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback! We’re glad to hear that you’re happy with your TV and that it’s serving its purpose well. We appreciate your comments about the sound quality and will keep this in mind as we continue to improve our products. Your input helps us ensure we deliver the best possible experience. Ed - Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality. Sound amazing. A lot of streaming services to choose from.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, DuaneB, for sharing your experience with the Pioneer 65" Class LED 4K UHD Smart Roku TV. We’re glad to hear you’re enjoying the impressive picture quality, rich sound, and the wide variety of streaming options available. Your feedback helps us continue delivering entertainment that fits your lifestyle. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer, great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent TV! great picture and love the apps that came with the TV.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, MelissaD! We’re thrilled you’re enjoying the Pioneer 65" Roku TV with its excellent picture and built-in apps. It’s wonderful to know the features are enhancing your viewing experience and living up to your expectations. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    65 inc tv great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv beautiful picture quality got it for a great price im very satisfied with my purchase would buy it again i recommend this product

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Pioneer Customer! Thank you for sharing your feedback. We’re thrilled to hear that you’re enjoying your Pioneer 65" TV and that the picture quality and value exceeded your expectations. It’s great to know you’re very satisfied with your purchase and would choose it again. We truly appreciate your recommendation!
      Vennila | Pioneer BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Exceptional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. So far it has been exciting, fun to watch.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi there,
      We’re delighted to hear your Pioneer 65" Class LED 4K UHD Smart Roku TV has been exciting and fun to watch! That’s exactly what we strive for—bringing entertainment to life. Thank you for choosing Pioneer! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New tv? This is the one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv great picture sound quality and roku $350 for this 65" was a steal.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price, easy to setup, will definitely purchase again.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks so much for the positive feedback, Rustic! We're glad to hear the Pioneer 65" Class LED 4K UHD Smart Roku TV delivered great value and a smooth setup experience. It’s wonderful to know it made such a strong impression—your enthusiasm and future purchase plans truly say it all! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has a nice clear picture. Sound is loud and easy to hear

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your recent review of the Pioneer 65" Class LED 4K UHD Smart Roku TV. We're glad to hear you're enjoying the clear picture quality and powerful sound—it’s great to know the TV is delivering a satisfying viewing experience. Your feedback helps us continue to provide high-quality entertainment solutions. We appreciate your support and hope you enjoy your new TV for years to come! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV and delivery service. Excellent price for value. I highly recommend

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi there! We’re thrilled you’re enjoying the TV and delivery service. Your recommendation means a lot!
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great picture and surprisingly great sound for watching and gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good Tv Good Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Tv. Great 65 inch TV Works well and picture and sounds is good. Great Price

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your thoughts on the Pioneer 65" Class LED 4K UHD Smart Roku TV! We’re thrilled to hear you’re enjoying the great picture and sound quality, and that the size and value are exactly what you were looking for. Your feedback is greatly appreciated, and we’re glad the TV is working well for you. Enjoy your viewing experience! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Feedback

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv highly recommend get this brand of tv ❤️

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi ToriA,
      Thank you so much for the love and recommendation! We’re thrilled to hear that you’re enjoying your Pioneer 65" Smart Roku TV. It’s always our goal to deliver a top-notch viewing experience, and your feedback lets us know we’re on the right track. If you ever need support or tips to get the most out of your TV, we’re just a message away. Enjoy your entertainment time! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Exacrly what i wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, easy set up for hanging on wall and setting up programs and menus

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, DianaH, for your thoughtful feedback! We're delighted to hear that the Pioneer 65" Class LED 4K UHD Smart Roku TV has impressed you with its picture quality and user-friendly setup. It’s great to know it’s fitting seamlessly into your space and making your viewing experience smooth and enjoyable. Jeth| Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best tv I have so far greatest experience I can ask for

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works just what I wanted if for. Price was good and has a good picture.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi there, thanks for sharing! Glad the TV meets your needs and delivers great picture quality at a solid price.
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Early Black Friday tv purchase was great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m super happy with the TV I purchased..price ,size great.. but the quality if service from the store managers was over and above. I had a slight delivery issue.. totally taken care of by Javon their experience manager.. he was so understanding and supportive.. Gema also was caring and gave me fair and honest treatment . I’m very happy with my purchase from Ft Lauderdale Best Buy store.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Lana, and thank you for your review. We’re glad to hear you’re enjoying your Pioneer 65" 4K Roku TV and that the Best Buy team in Ft. Lauderdale provided such helpful and supportive service during your delivery issue. Feedback like yours helps other customers shop with confidence.
      Poojitha | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the sleekness and picture!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Love the sleekness of the TV and the picture is great.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi JACLIVE, thank you for your review! We’re so glad to hear you’re loving the Pioneer 65" Class LED 4K UHD Smart Roku TV. The sleek design and great picture quality make it a fantastic addition to any space, and we’re happy it’s meeting your expectations. Thank you for choosing Pioneer! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Would recommend.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is very good quality sound is perfect.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Vfend. Thank you for your review. We’re glad to hear that the picture quality and sound are meeting your expectations. It’s great to know the TV is delivering a satisfying experience overall. We truly appreciate your support.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer