Customer Ratings & Reviews
- Model:
- PN65-R851-26U
- SKU:
- 6623797
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the 65" Class LED 4K UHD Smart Roku TV. The picture quality is great, and the TV is easy to set up. Customers also feel the size is perfect for their needs.
This summary was generated by AI based on customer reviews.
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, I like the simple remote and the ability to connect with phone.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello user444282. Thank you for sharing your feedback. We’re glad to hear you’re enjoying the TV and finding the simple remote and phone connectivity convenient. Your experience motivates us to keep delivering products that combine ease of use and great performance.
Keith | Pioneer Support
Top notch. Bottom price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV for the price… Just add a new insignia sound bar and you’re in the game.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks, Justin! Love hearing you're enjoying the value and pairing it with a soundbar is definitely a smart move for an even better setup. Enjoy the new screen!
- Shiela | Pioneer Support
Easy peasy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy-to-use, set up took 5 minutes. Unboxed easily.
I would recommend this to a friendReview
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was great but the only thing was that the pick up day changed
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello, We appreciate your feedback and are glad to know your Pioneer TV is working well for you. We apologize for the inconvenience caused by the pickup date change — we understand how important timing can be. Thank you for your patience and for choosing Pioneer. Narendra | Pioneer Products
Great TV for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and great picture quality really enjoy it
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello JamesS. Thank you for sharing your feedback. We’re glad to hear that your TV was easy to set up and that you’re enjoying the great picture quality. Your experience motivates us to keep delivering products that combine simplicity and performance for our customers.
Keith | Pioneer Support
Good TV for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good tv for the price I was able to get it for and for the purpose I am using them.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your feedback! We’re glad to hear that you’re happy with your TV and that it’s serving its purpose well. We appreciate your comments about the sound quality and will keep this in mind as we continue to improve our products. Your input helps us ensure we deliver the best possible experience.
Ed - Pioneer Support
Tv review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just had it for 3 weeks, so far everything is OK. Good buy for the price.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your feedback! We’re glad to hear that you’re happy with your TV and that it’s serving its purpose well. We appreciate your comments about the sound quality and will keep this in mind as we continue to improve our products. Your input helps us ensure we deliver the best possible experience.
Ed - Pioneer Support
Mike TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far my grandkids and myself enjoying it ,, kind of new , but so far so good!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your feedback! We’re glad to hear that you’re happy with your TV and that it’s serving its purpose well. We appreciate your comments about the sound quality and will keep this in mind as we continue to improve our products. Your input helps us ensure we deliver the best possible experience. Ed - Pioneer Support
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it a couple weeks and all is good to get the 4 star.
I would recommend this to a friendJust what we were looking for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we were looking for. These will be perfect for our purposes.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks so much for your feedback, PatriciaH! We're delighted to hear the Pioneer 65" Class LED 4K UHD Smart Roku TV is exactly what you needed and fits your plans perfectly. It’s always great to know when a product aligns so well with expectations—your comment truly highlights its versatility and value! Jeth| Pioneer Support.
Malcolm new TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture was easy to set up so far im satisfied
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works it turned on and the picture is good. Easy to use.
I would recommend this to a friendMust Buy a Wall Mount to Use this TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't use the feet, since the screws received in the box were not all the correct size. Called Pioneer's 800 # and stopped into Best Buy for a replacement screw; both said, "sorry cannot help with that, how about a gift card for the inconvenience?" Money on a gift card does not help the tv stand on its factory feet.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Dear Customer, I’m so sorry for the frustration this has caused. A gift card doesn't solve the immediate need for a stable TV, and it’s disappointing that we couldn't provide the correct hardware right away. We clearly missed the mark on providing a functional solution for your setup.
Please contact us on: 1-877-467-4289, Monday–Saturday, 8 a.m. to 9 p.m. CT.
Lucien | Pioneer
Not a fan
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv does well streaming normal channels, but as soon as you try to watch the 4k channel or play Xbox in 4k it starts to overheat. If you don’t play any games or watch the 4k channels this tv works well, but if you are a gamer or want to watch 4k don’t waste your time.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Jerry, we’re sorry to hear your Pioneer TV is overheating during 4K playback and gaming. This definitely shouldn't be happening, as the hardware is designed to handle those high-resolution loads. We’d like to help troubleshoot this further please contact Best Buy support: 1-877-467-4289, Monday–Saturday, 8 a.m. to 9 p.m. CT, so we can make this right!
Lucien | Pioneer
Pioneer TV purchasing experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is fine with no issues. Some of the employees were not friendly and said I shouldn't buy the Pioneer product and when I said that was what I wanted, basically walked away. An LG employee was very helpful but don't remember his name.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for sharing your experience. I’m glad the TV is working well, and I’m sorry some employees weren’t helpful. That’s not the experience we want for you. I appreciate you mentioning the LG employee, and I’ll be sure your feedback is passed along. Let me know if you need anything else.
Sudeep | Team Pioneer
Pioneer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its an alright tv i thought the picture quality could of been better but other then that its ok
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Colfax, for sharing your experience! We appreciate your feedback and are glad to hear the Pioneer 65" Class LED 4K UHD Smart Roku TV is working well overall. Your input helps highlight what matters most to our customers. Jeth| Pioneer Support
Cheap Pioneer TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality isn't that good. I returned it.....
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hey there! Thank you for taking the time to share your feedback. We’re sorry to hear that the picture quality did not meet your expectations and that the TV was not the right fit for your needs.
We appreciate you giving Pioneer a try, and your comments will be shared with our product team as part of our ongoing efforts to improve our products. Customer feedback like yours is valuable in helping us enhance the overall experience. Vennila | Pioneer Products
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t workout for me so I can’t say it will not work for you .
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi! I understand your experience, and I appreciate you sharing it. While the Pioneer 65-inch 4K UHD Smart Roku TV may not have met your needs, results can vary based on individual preferences and viewing environments. Your feedback is valuable for others considering the product.
Narendra | Pioneer Products
Happy with the purhase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace an older 55" Roku TCL TV. The price was good. The delivery was on time and the quality of the TV is very good. It took us only 10-15 minutes to set it up. I have used it for over a week now to watch YouTube etc. and I am happy with the product. The picture quality is much better than my previous TV and the sound has a much better range for loudness.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello, We’re glad to hear that your new Pioneer TV has been a satisfying upgrade from your previous set. This model is designed to offer improved clarity, vibrant picture quality, and enhanced sound, all while keeping setup simple and quick. We appreciate your positive feedback and are happy to know you’re enjoying your viewing experience. Thank you for choosing Pioneer. Narendra | Pioneer Products
- Pros mentioned:Picture quality
Pioneer tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal! Quick delivery .. Tv has great picture would definitely recommend this product
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi there! Really appreciate the feedback! Glad the delivery was quick and the picture quality impressed. Thanks for recommending it!
- Shiela | Pioneer Support