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Customer Ratings & Reviews

Model:
PN65-751-24U
SKU:
6546907

Customer reviews

Rating 4.4 out of 5 stars with 1318 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the 65" Class LED 4K UHD Smart Xumo TV's amazing picture quality, ease of use, and great value for the price. Many appreciate the vibrant colors and the TV's features. However, some users experienced issues with internet connectivity and the remote control's functionality, while others found the app selection and operating system to be less than satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,318 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Nice native applications. Solid picture. And easy to use. Color needs a little tuning but good. I enjoy football and the motion in crisp. Again for ~300 it is great value for a 65 inch tv

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    65''

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality good price. Color and animation are vivid.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Not Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two tvs on sale at Christmas, this 4k uhd and another brand with 4k uhd for comparison. With the Pioneer, I still feel like I'm watching my 2008 Panasonic smart tv. It also freezes and I have to clear it's history nearly after each app use, especially with certain apps. I don't like the antenna functionality either. The guide isn't great and basically have to know the channel numbers to switch back and forth between programs. Hitting the back button on the remote takes you to previous screen, basically have to go back to platform home screen and select previous channel unless I've cleared the history which deletes that. There's no guide/channel list button on the remote. I understand but don't like having to login to the tv nor to create an account just to link the Xumo service. I just want to turn the tv on and have it go directly to a designated option, not the platform. The "sleep" function is very limited too. There's not a remote button so you have to navigate through various settings options to get to the the auto-off timer which gives few hourly options, like after 1, 2, 4 hours etc. I know TVs are turning into computers these days but its annoying.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      HI!
      I'm sorry to hear about your frustration with the Pioneer TV you purchased. It sounds like the user experience is not meeting your expectations, especially with the freezing and lack of user-friendly features such as the antenna functionality and sleep function. Please know that we value your feedback and we are committed to making it right. If you would like further assistance or if there are any issues covered by the manufacturer’s warranty, please don't hesitate to call 1-800-421-1404 for support.
      JC | Pioneer Support https://www.bestbuy.com/site/pioneer-65-class-led-4k-uhd-smart-xumo-tv/6546907.p?skuId=6546907 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality, Tv size

    Rated 4 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice size television for the price. Picture is clear.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your positive feedback! We’re glad to hear that you’re happy with the size and clarity of the television. It’s great to know that you’re satisfied with your purchase. If you have any questions or need further assistance, please don’t hesitate to reach out. Enjoy your new TV! Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    pioneer tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was easy to setup and a great value. The picture looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Pioneer 65"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is a 10/10. I love the size for its price. Easy to manage. It has alot of apps already installed. Hook up to the wifi was easy also.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical, price lured me in. I am very pleased with my purchase. More than I expected. I highly recommend this to anyone on a budget, you will not find a better deal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Pioneer - 65"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up, plug and play. The picture is outstanding & very clear. I've watched movies, sports and news and am very happy with this TV. well worth the price.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Pigzpen! Thank you for sharing your feedback on the Pioneer 65" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that you found the setup process effortless and that you're enjoying the outstanding picture quality. It's great to know that the TV has exceeded your expectations for movies, sports, and news. Your satisfaction means a lot to us, and we're delighted that you find the TV well worth the price. If you ever have any questions or need assistance in the future, feel free to reach out. Happy viewing! |Angelica| Pioneer Support| https://www.bestbuy.com/site/pioneer-65-class-led-4k-uhd-smart-xumo-tv/6546907.p?skuId=6546907 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied with this TV. Image quality is unbeatable, even better than my Sony TV. Really impressed with the value Pioneer

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has been everything I THOUGHT I needed in a new set. Great picture, wonderful sound. And it looks amazing on my bedroom wall. Also the price was oohhh sooo right. Will purchase this set again when I have another wall to put it in.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Pioneer 65”

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has great picture and is an excellent value!!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Buddy,

      Thank you for your fantastic review! We’re thrilled to hear that you’re enjoying the great picture quality and excellent value of your Pioneer 65" Class LED 4K UHD Smart Xumo TV.

      If you have any other questions or need further assistance, feel free to reach out. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best Tv ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this amazing TV with either of you great picture quality sound, and size and it’s also very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its got a great picture with vibrant colors! It's easy to set up and maneuver! Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Fantastic!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Easy to use remote and easy set-up. No need for cable box or streaming device as it’s built in. If your looking for a great TV at a great price, this is it!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Pioneer quality product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent color and picture quality. Works very well. Easy to navigate menu.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi DavidL,

      Thank you for your positive review of the Pioneer 65" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that you are enjoying the excellent color and picture quality, and that you find it easy to navigate the menu. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great audio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to gift to my mom and law and she loves. It was easy to set up and the audio was shockingly good. I wasnt expecting the audio to be so good and she like it so its a win for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Pioneer 65

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. Easy set-up, works well had good picture and sound. Not crazy about the menus as they are slightly different to access compared to other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my XUMO tv. Awesome picture and sound for an affordable price! Easy to operate with app ready. Would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv size

    Rated 5 out of 5 stars

    65” pioneer television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had never bought a pioneer television but I really recommend it. It is super cute and has the applications that I needed. I recommend it 100%.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price point this TV is the best I would not hesitate to buy if you just need a good TV to stream and watch movies 4K

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi AnthonyF! Thank you for your positive review on the Pioneer - 65" Class LED 4K UHD Smart Xumo TV. We’re delighted to hear that you find the TV to be the best at its price point and that it meets your needs for streaming and watching 4K movies.

      Your feedback is greatly appreciated and it helps us continue to deliver products that our customers love. We hope you enjoy all the features of your new TV and we look forward to serving you again in the future. |Angelica| Pioneer Support| https://www.bestbuy.com/site/pioneer-65-class-led-4k-uhd-smart-xumo-tv/6546907.p?skuId=6546907 BBY-ExBrand_Best_Buy_Pioneer