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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1334 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the 65" Class LED 4K UHD Smart Xumo TV's amazing picture quality, ease of use, and great value for the price. Many appreciate the vibrant colors and the TV's features. However, some users experienced issues with internet connectivity and the remote control's functionality, while others found the app selection and operating system to be less than satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,334 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Operating system

    Rated 3 out of 5 stars

    Good TV with poor user friendly programing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV picture is good, the operating system is not user friendly. The TV is very difficult to cast to unless you download on your mobile phone their App from Apple store or Google play.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, WilliamD! We're glad to hear that you are enjoying the picture quality of your Pioneer 65" Class LED 4K UHD Smart Xumo TV. We appreciate your insights regarding the operating system and casting functionality. Your feedback is valuable to us, and we're here to ensure you have a great viewing experience. Enjoy your new TV! Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-65-class-led-4k-uhd-smart-xumo-tv/6546907.p?skuId=6546907 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    65" TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Easy to set-up. Excellent customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great Deal and we love the purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size for the room. The color is crisp and beautiful on this TV. Great price for this product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV for an amazing price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been extremely impressed with this TV. It has a fantastic picture, sound quality is great and it was a fantastic price. I've had a lot of top tier TV's and honestly this one is just as good with the picture and sound quality. This replaced our super expensive Samsung TV and I would buy this over and over again compared to it. We use these TV's in all of our Airbnb's as well because of the quality. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good quailty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price! The picture is super clear, and the colors really pop. The smart features are easy to use, and the Xumo interface makes finding shows simple. Sound is decent, but adding a soundbar makes it even better. Overall, it’s an awesome 4K TV that’s worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Glad I got it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty happy so far. Good picture. Easy to set up. Won’t fit in your Kia Forte tho lol

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this a a very good tv, nice picture, user friendly, easy to wall mount, great price

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Flybynight! Thank you for sharing your thoughts on the Pioneer 65" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that you find it to be a very good TV, with a nice picture quality and user-friendly interface. Providing quality products at an affordable price is important to us, and we're glad to have met your expectations. If you have any further feedback or questions, please feel free to reach out. Enjoy your TV viewing experience! |Angelica| Pioneer Support| https://www.bestbuy.com/site/pioneer-65-class-led-4k-uhd-smart-xumo-tv/6546907.p?skuId=6546907 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer TV Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pioneer 65" is one of the best large TV buys on the market. Pioneer has been a trusted name in electronics for years. I should know I own several pioneer stereo and video equipment and never had a problem. The picture quality is excellent however I'm very surprised about the sound quality since I have pioneer speakers that are outstanding. Overall not a better buy in the market. Best Buy you have outdone yourself. Awesome

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    FANTASTIC TV FOR THE PRICE!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV!! Best bang for your buck with the Pioneer name. I am a huge Pioneer fan from back in the day and I have this TV in the 55inch and 65inch. Its a great quality TV if you're on a budget or if you are looking to get an above quality TV that gives you a fully immersive experience.

    I would recommend this to a friend
  • Cons mentioned:
    Internet connectivity, Response time

    Rated 3 out of 5 stars

    "kinda good" tv.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought it a day ago. So far it seems okay. One issue I have is the lag and slow response on the app main screen. Some apps have a slow buffer delay which never happend on my other TV. The wifi system may not be as good. I'll try a hard line to TV and see what happens.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great addition and low price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful picture quality with good sound. Easy setup and access to streaming apps. Great Price at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great flatscreen TV for the Price! I put this TV in my living room and it has met all my expectations!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for money, the imagen is good in quality , and the sound have a excellent spectrum

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Crisp!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. Haven’t had any problems with it. Upgraded from a 2015 55” Element TV and theres a huge quality difference. I dont use the Xumo because I carried over a 4K Chromecast I used from the old TV. I also have a soundbar connected through bluetooth so no problem with the sound either. Basically I just use the tv for the picture quality and its worth the price. Feel like I got my own personal movie theatre going on in my den.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great deal for the price.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV picture and user functions are great. 1st Xumo TV that I've owned but I have no complaints with the Xumo platform. The sound leaves something to be desired though. Even with a soundbar (via Bluetooth) it's not that great.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, TracyB! We're glad to hear that you're enjoying the picture quality and user functions of your Pioneer 65" Class LED 4K UHD Smart Xumo TV. It's great to know that the Xumo platform is meeting your expectations. We appreciate your input on the sound quality and will take it into consideration. Enjoy your new TV! Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-65-class-led-4k-uhd-smart-xumo-tv/6546907.p?skuId=6546907 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality picture and easy setup. First Pioneer TV but happy so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pioneer 65in smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the money i had it for a year now and the only problem I had was if i don't use it for a while i have to press the power button a couple of times.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent resolution. Super easy installation and set up. Great picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer 65" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value For Price Point. Easy to unpack. Simple internet interface. Wonderful product and it is a 4K Smart TV. I would recommend this for anyone on a budget. Much better than the TCL picture. Pioneer sound is second to none. The TV is XUMO. Xumo is a streaming service with thousands of movies and TV shows available for free on a variety of devices and platforms. And it connects seamlessly to XUMO.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is good and what i expected for the price paid.

    I would recommend this to a friend
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