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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1334 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the 65" Class LED 4K UHD Smart Xumo TV's amazing picture quality, ease of use, and great value for the price. Many appreciate the vibrant colors and the TV's features. However, some users experienced issues with internet connectivity and the remote control's functionality, while others found the app selection and operating system to be less than satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,334 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good not Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent quality, sound is a little quiet for what I’m used to but you can get used to it or use a sound bar just fine. Good deal on a solid tv

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      For support on the Pioneer LED, please use support information is listed below.

      888-287-7658
      www.usca.pioneer-tv.com PUSATechAnswers

  • Rated 5 out of 5 stars

    Perfect TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv , wonderful picture and sounds, very smart.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Must buy!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price... I replaced my LG 65" W/ this tv & couldn't be any happier

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV EVER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had a 65 inch Hisense TV, trash. I found this Pioneer for $315.00 round the New Year!!! Best decision ever. Clear picture, like a 5k. It’s a must have!!!!! I did my big one❤️❤️❤️

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer all the way!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my Pioneer TV fit excellent on my entertainment system something that I need it for the upcoming football season

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pioneer tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv would buy again, actually bought a 55 in and a 75 inch

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Nord! I am incredibly grateful for your feedback on the Pioneer 65" Class LED 4K UHD Smart Xumo TV, and I am thrilled to hear that it is a good TV that you would buy again. Knowing that you also purchased the 55" and 75" sizes speaks volumes about its great value for money and long-lasting quality. It's fantastic to know that this TV comes with a 1-year manufacturer warranty, providing peace of mind for your purchase. Thank you for sharing your positive experience with us!

      JC | Pioneer Support https://www.bestbuy.com/site/pioneer-65-class-led-4k-uhd-smart-xumo-tv/6546907.p?skuId=6546907 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good size for price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good benefit - cost. I bought a 65" TV and works fine. I can connect my PS5 and looks fine. OS good, I like the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The quality for the price is excellent and I would strongly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As cheap as this tv was compared to other brands, i was kind of skeptical. But its been a few months and the tv works like a charm in all honesty. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    MY PERSONAL VIEW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GDAFTERNOON I CAN NOT GIVE IT STARS AS OF YET I ONLY HAD IT A MONTH NOW SO FAR SO GOOD WAS DELIVER IN GREAT SHAPE QUALITY SOUND COLOR EXCELLENT I WILL RECOMMEND

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value TV. All the bells and whistles at a low price. Picture quality is awesome and all the apps are current and supported. You will be well served with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 4 out of 5 stars

    Great buy!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv but I highly suggest getting a sound bar!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback! We appreciate your input. Adding a sound bar can indeed enhance the audio experience, especially for those who enjoy immersive sound quality. If you have any other suggestions or questions, feel free to share them with us! - Carl | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer brands

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to Best Buy to something else. Took notice of this 65" for a great price..Plus Pioneer being an old school brand caught my attention. Great Picture! Great Sound! Great Price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deer camp TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV…is the perfect size…great picture and sound…quality is excellent…

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelante Services, quality of image I highly recommend them in their entirety

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beats every Samsung I've owned.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and sound, very impressed with the quality of this TV...bye bye Samsung.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi AdamG,

      Thank you for your fantastic review of the Pioneer 65" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that you're impressed with the picture and sound quality. It's great to know that our TV has met your expectations. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Zero Complaints

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this Pioneer TV so far. A little heavier than others in the 65" category, but no big deal. Solid 4k display and decent stock audio. Really happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    Pioneer 65

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pioneer 65 inch LED 4K UHD Smart Xumo TV is super great and for the value on "Deal of the Day" was a great price too!!! TV works great too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality tv… amazing picture. My family enjoys spending family watching movie

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this TV for my basement to use the streaming services. The home page is user friendly and picture is clear. Connected a sound bar system and functions well with the tv.

    I would recommend this to a friend
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