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Customer Ratings & Reviews

Model:
PN65-751-24U
SKU:
6546907
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Customer reviews

Rating 4.4 out of 5 stars with 1331 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the 65" Class LED 4K UHD Smart Xumo TV's amazing picture quality, ease of use, and great value for the price. Many appreciate the vibrant colors and the TV's features. However, some users experienced issues with internet connectivity and the remote control's functionality, while others found the app selection and operating system to be less than satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,331 reviews
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Pioneer tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not quality or good sound other than that was good and good price too recommend to connected to a sound system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xumo TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for using all the apps you need. Hooks up to WIFI nice and easy and remote is easy to use. But the only downside is the picture quality was not that great. Its a great TV for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Xumo is terrible

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the size is cool, the picture ok, but I despise the Xumo interface

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I liked it at first, but 2 months later, it’s starting to act up. The sound doesn’t work sometimes, and now the voices don’t match the lip movement, now I gotta take it in to get looked at…

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Look good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the TV does not turn on, when I unplug it from the back and plug it in again, it works. I don't know why, but it seems like there is a problem with the electricity, other than that, it looks fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Blurry picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality keeps going from fine to extremely blurry. It was easy to use and set up but this blurry screen is very annoying.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good tv

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    little sceptical to buy but it standing still and working good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv and super Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV wePurchased a 50 in and the next day purchased the 65 in...awesome is the only word I can say. Great streaming and smart TV. I would suggest this to all.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi NancyR! Thank you for your glowing feedback on the Pioneer 65" Class LED 4K UHD Smart Xumo TV. We are thrilled to hear that you are enjoying your upgrade from the 50 inch to the 65 inch TV. As we strive to maintain a high quality of service and after sales support, please remember that you have a 1 year manufacturer warranty for added peace of mind. Thank you for recommending this awesome TV to others!

      JC | Pioneer Support https://www.bestbuy.com/site/pioneer-65-class-led-4k-uhd-smart-xumo-tv/6546907.p?skuId=6546907 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great purchase!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great. The Soundsystem is great. I’ve had it for sometime now and there’s been no problems. Absolutely ecstatic with my purchase!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was on sale and I think it was a steal because we love it since the first day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer TV

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv for the money. Tons of easy to use features. Set up was quick and easy. Thank you

    I would recommend this to a friend
  • Cons mentioned:
    Internet connectivity, Response time

    Rated 1 out of 5 stars

    Several issues invthe first two weeks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First wifi wouldnt connect, still not! The tv is very slow to reapond to commands. Now ot wont evem power up. Less than two weeks old. Am attemping to return now.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Dino,

      Thank you for the feedback. We do apologize We do apologize if the quality of the product did not meet your expectation. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you the # is 888-237-8289.

      Renee,
      Pioneer Support
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy for being In business. I am very satisfied with my purchase. Mounted on the wall. I go to the movies often with my big screen. Thank you again

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you so much for your wonderful feedback, OlaB! We're thrilled to hear that you're enjoying your new Pioneer 65" Class LED 4K UHD Smart Xumo TV and that it's enhancing your movie-watching experience. Your satisfaction is our top priority, and we're delighted to have met your expectations. Enjoy your big screen adventures! Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-65-class-led-4k-uhd-smart-xumo-tv/6546907.p?skuId=6546907 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 3 out of 5 stars

    Product review

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor sound quality have turn up to 40 or 50 if someone is talking in the same room in order to hear television

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Television!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this television!! Absolutely perfect for us.. we aren’t gamers, or crazy television people who watch tv all the time! So for your average person who watches TV occasionally.. this is better than most and cheaper than most!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stated to the staff what I was looking and hiw much money I wanted to spend. My representative made several suggestions of what I had asked for, there was no pressure. Which made my purchase so much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and excellent product. Responsive, easy to use, and sleek look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re happy with Pioneer Smart TV! Just received it today and so far it’s everything I wanted. I wasn’t sure if I would like the Xumo smart tv platform. But it’s really good, more than what we expected. And the price was right! Thank you Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems Like a nice TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good TV however it didn't end up working for my needs.

    I would recommend this to a friend
  • Cons mentioned:
    Internet connectivity

    Rated 1 out of 5 stars

    Don’t waste your time on this tv.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I gave this a one star review is there wasn’t a option for a no star review. It wouldn’t stay connected to the internet even after a factory reset. Had a member of the Geek squad out and he advised me to return it. I did after trying for another week to work out the bugs. I had high hopes because I have had Pioneer audio equipment since I was a young man. Worst tv I have ever owned .

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi RonaldM,

      Thank you for the feedback. We do apologize if the internet wouldn't stay connected. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you the # is 888-237-8289.

      Renee,
      Pioneer Support
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer