Customer Ratings & Reviews
- Model:
- PN65-751-24U
- SKU:
- 6546907
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the 65" Class LED 4K UHD Smart Xumo TV's amazing picture quality, ease of use, and great value for the price. Many appreciate the vibrant colors and the TV's features. However, some users experienced issues with internet connectivity and the remote control's functionality, while others found the app selection and operating system to be less than satisfactory.
This summary was generated by AI based on customer reviews.
Great purchase!!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great. The Soundsystem is great. I’ve had it for sometime now and there’s been no problems. Absolutely ecstatic with my purchase!!!
I would recommend this to a friendGreat TV
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and excellent product. Responsive, easy to use, and sleek look.
I would recommend this to a friend- Pros mentioned:Ease of use
Blurry picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality keeps going from fine to extremely blurry. It was easy to use and set up but this blurry screen is very annoying.
No, I would not recommend this to a friend Look good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes the TV does not turn on, when I unplug it from the back and plug it in again, it works. I don't know why, but it seems like there is a problem with the electricity, other than that, it looks fine.
I would recommend this to a friendGreat Tv and super Deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV wePurchased a 50 in and the next day purchased the 65 in...awesome is the only word I can say. Great streaming and smart TV. I would suggest this to all.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi NancyR! Thank you for your glowing feedback on the Pioneer 65" Class LED 4K UHD Smart Xumo TV. We are thrilled to hear that you are enjoying your upgrade from the 50 inch to the 65 inch TV. As we strive to maintain a high quality of service and after sales support, please remember that you have a 1 year manufacturer warranty for added peace of mind. Thank you for recommending this awesome TV to others!
JC | Pioneer Support https://www.bestbuy.com/site/pioneer-65-class-led-4k-uhd-smart-xumo-tv/6546907.p?skuId=6546907
Satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you Best Buy for being In business. I am very satisfied with my purchase. Mounted on the wall. I go to the movies often with my big screen. Thank you again
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you so much for your wonderful feedback, OlaB! We're thrilled to hear that you're enjoying your new Pioneer 65" Class LED 4K UHD Smart Xumo TV and that it's enhancing your movie-watching experience. Your satisfaction is our top priority, and we're delighted to have met your expectations. Enjoy your big screen adventures! Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-65-class-led-4k-uhd-smart-xumo-tv/6546907.p?skuId=6546907
Great deal
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv with killer sound. Turned my bedroom into a movie theater
I would recommend this to a friendWorse Tv ever i wouldn’t take it for free!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worse tv have we’ve owned, had issues with lagging and freezing a month or so after purchase, less than a year and half later tv turns on and off none stop warranty is only for a year. Let the kids smash it in the back yard and bought a new one complete trash! Xumo tv also spent 2 weeks to tell me the tv was broken we already knew that what a joke! 0 stars!
No, I would not recommend this to a friendSeems Like a nice TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like a good TV however it didn't end up working for my needs.
I would recommend this to a friend- Cons mentioned:Internet connectivity, Response time
Several issues invthe first two weeks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First wifi wouldnt connect, still not! The tv is very slow to reapond to commands. Now ot wont evem power up. Less than two weeks old. Am attemping to return now.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Dino,
Thank you for the feedback. We do apologize We do apologize if the quality of the product did not meet your expectation. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you the # is 888-237-8289.
Renee,
Pioneer Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Great job!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I stated to the staff what I was looking and hiw much money I wanted to spend. My representative made several suggestions of what I had asked for, there was no pressure. Which made my purchase so much easier.
I would recommend this to a friendBought a TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service on my TV it was a 65" pioneer thanks
I would recommend this to a friendExcellent Television!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this television!! Absolutely perfect for us.. we aren’t gamers, or crazy television people who watch tv all the time! So for your average person who watches TV occasionally.. this is better than most and cheaper than most!!
I would recommend this to a friendHappy with purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’re happy with Pioneer Smart TV! Just received it today and so far it’s everything I wanted. I wasn’t sure if I would like the Xumo smart tv platform. But it’s really good, more than what we expected. And the price was right! Thank you Best Buy!
I would recommend this to a friendBest TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV I’ve purchased. Will recommend this TV to All.
I would recommend this to a friendEnjoy it but don’t :/
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price of the TV it’s great 65 inch streaming quality is great but the biggest issue I’m having is the TV connecting to Wi-Fi. I’m constantly having to reset it for it to work. I even tried connecting a Lan cable to see if it helps that didn’t work either. I’m not sure if anybody else is having this issue or it’s just me. 
No, I would not recommend this to a friendShe loves it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my mother for christmas... She loves it.... It froze up once with no response using the remote. Had to unplug it to reset it so i hope that was just a minor random glitch .... Since then no problems. She loves it.
I would recommend this to a friend- Cons mentioned:Internet connectivity
Don’t waste your time on this tv.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason I gave this a one star review is there wasn’t a option for a no star review. It wouldn’t stay connected to the internet even after a factory reset. Had a member of the Geek squad out and he advised me to return it. I did after trying for another week to work out the bugs. I had high hopes because I have had Pioneer audio equipment since I was a young man. Worst tv I have ever owned .
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi RonaldM,
Thank you for the feedback. We do apologize if the internet wouldn't stay connected. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you the # is 888-237-8289.
Renee,
Pioneer Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Good Smart TV for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price you pay. We got this Christmas and have enjoyed it. The sound could be a little better with it being a Pioneer TV but overall for the price you pay the screen quality is great. Easy to navigate and set up.
I would recommend this to a friendNot bad
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad at all. It works well, I'm satisfied with my purchase
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi KatianaA, it's great to hear that you're satisfied with your Pioneer 65" Class LED 4K UHD Smart Xumo TV! It sounds like it's meeting your needs well. Thanks for sharing your positive experience! Patricia | Pioneer Support