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Customer Ratings & Reviews

Model:
PN65-751-24U
SKU:
6546907
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Customer reviews

Rating 4.4 out of 5 stars with 1331 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the 65" Class LED 4K UHD Smart Xumo TV's amazing picture quality, ease of use, and great value for the price. Many appreciate the vibrant colors and the TV's features. However, some users experienced issues with internet connectivity and the remote control's functionality, while others found the app selection and operating system to be less than satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,331 reviews
  • Rated 3 out of 5 stars

    Don’t buy it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best purchase and not completely satisfied

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service is horrible. They don't horror what they say

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fair price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing price for a nice tv would recommend to anyone

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      For support on the Pioneer LED, please use support information is listed below.

      888-287-7658
      www.usca.pioneer-tv.com PUSATechAnswers

  • Rated 1 out of 5 stars

    Terrible TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the worst TV i have ever purchased. Within 6 months it had multiple lines out, within 9 months the wifi connection stopped working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the quality of this product. So far so good

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      For support on the Pioneer LED, please use support information is listed below.

      888-287-7658
      www.usca.pioneer-tv.com PUSATechAnswers

  • Rated 3 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working well it is slow to start an d change channels and the processes could be faster so far so good. Lets hope it continues

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Terrible sound and color is so so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is terrible especially coming through a Samsung sound bar. There’s a delay when people are speaking. The color isn’t the best either. Hues are distorted.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Internet connectivity

    Rated 2 out of 5 stars

    Very glitchy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    half the time doesn’t connect to internet had reset 2 times and screen mirroring is hit and miss

    No, I would not recommend this to a friend
  • Cons mentioned:
    Internet connectivity

    Rated 2 out of 5 stars

    Disconnects often

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It disconnects from wifi forcing a factory reset. Which makes me sign into all of the apps all over.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Cmcmullen7229,

      Thank you for taking time to write a review our Pioneer - 65" Class LED 4K UHD Smart Xumo TV. We deeply care about the performance of our products and I would like to further review your situation. In the case that you still have this, feel free to contact my team for further help.

      Dina || Pioneer Support || www.usca.pioneer-tv.com/en/index.html BBY-ExBrand_Best_Buy_Pioneer

  • Rated 3 out of 5 stars

    Chaun

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to create a Xumo account and put it credit card on file to activate television for that reason alone I wouldn’t recommend.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t waste your time and money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s way less than 4K resolution, I did all recommend pictures setup, also you have to connect it with sound bar because it’s very poor sound quality. The worst thing is the software, very slow respond between the remote and the tv, and not much apps available compared with other tv’s either google or fire stick. I gave the 2 stars for the price, I got it on sale but still not worth it.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      We're sorry to hear about the disappointing experience you've had with your Pioneer 65" Class LED 4K UHD Smart Xumo TV. It's concerning to hear about the issues with resolution, sound quality, and software responsiveness. Your feedback is valuable to us, and we'll ensure it's forwarded to the appropriate teams for further review. Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-65-class-led-4k-uhd-smart-xumo-tv/6546907.p?skuId=6546907 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 3 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is really clear, just a different type of tv that doesn't allow you to add more apps.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fair Price but huge disappointment

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xumo tv is horrible!! The picture is mediocre, it is always lagging and it’s hooked up directly to my router, the system is not user friendly, pioneer fire TV is amazing hut this Xumo interface is a huge fail, so many unnecessary apps and once again not user friendly dont get anything Zumo stick Fire stick TVs

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi DisappointedPioneerFan, thank you for your review. We’re committed to making every experience great. Your insights help us achieve that goal. - Carl | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 3 out of 5 stars

    All apps are not available

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality but will not let me access the DirectTV app so i had to return!!

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Dear MarcusE , we value your feedback, even if it was a mixed experience. We’ll use your input to enhance our TV. - Carl | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 3 out of 5 stars

    its ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv works fine, had to buy screws to put the legs on because it didn’t come with it for some reason

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    unhappy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed that this TV doesn’t support smartview or screen mirroring.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay. The UI is kind of laggy but it's serves it purpose well as a secondary TV.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant really do alot, but for the price is a good tv

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    65 inch tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has some white spots on the background but overall has been good only had it for about a month now

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pioneer 65”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is not as crisp or as clear as I had hoped. It freezes up on Netflix.

    No, I would not recommend this to a friend