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Customer Ratings & Reviews

Model:
PN65-751-24U
SKU:
6546907
Your price for this item is $108.99
Clearance
The comparable value price is $499.99

Customer reviews

Rating 4.4 out of 5 stars with 1322 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the 65" Class LED 4K UHD Smart Xumo TV's amazing picture quality, ease of use, and great value for the price. Many appreciate the vibrant colors and the TV's features. However, some users experienced issues with internet connectivity and the remote control's functionality, while others found the app selection and operating system to be less than satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,322 reviews
  • Rated 5 out of 5 stars

    Love this Pioneer TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV! I am enjoying watching every minute of it!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Customer! We are thrilled to hear that you are enjoying your new Pioneer 65" Class LED 4K UHD Smart Xumo TV. It’s great to know that our product is providing you with an excellent viewing experience. We strive to deliver high-quality products that bring enjoyment to our customers.

      Thank you for choosing Pioneer and for taking the time to share your positive feedback. We appreciate your support and look forward to continuing to serve your entertainment needs. |Angelica| Pioneer Support| https://www.bestbuy.com/site/pioneer-65-class-led-4k-uhd-smart-xumo-tv/6546907.p?skuId=6546907 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    65 inch TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered was excellent. TV is the best. Thank you Best Buys and the employee who helped me

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      For support on the Pioneer LED, please use support information is listed below.

      888-287-7658
      www.usca.pioneer-tv.com PUSATechAnswers

  • Rated 5 out of 5 stars

    Christmas Gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased tv for a the special lady in my life and she is completely satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Deal For The Size! Looks big on my wall, sounds good and clear!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues, I ordered and it came two days later, delivery was seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to unbox and set up. I would buy again! Very happy with my purchase!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing is, don't have to have a cable box and you get more channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has great resolution and volume for my apartment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my TV, it’s everything I was looking for and more.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Roku is way better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xumo tv is literally the worst smart tv brand its comcast and they block a lot of content. Also the audio went out on the tv in the first 2 weeks of owning it. Roku is a much better platform.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice….service, entire process was excellent Tv great but, good price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No Browser. No Cromecast.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These pioneers tvs do not have a browser for web streaming, nor it has cromecast feature. lame. it is an average half-smart tv

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No AC port on this tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would be great if there were an AC port to plug the power cord into. Best buy couldn't help. pioneer tech support could not send me a jpg to help me out, and could not accept me sending them a jpg to show them what I am looking at with the back of the tv. Called Best Buy back to come get it, and I have to all them in the morning because it is still in delivery status. SO now I have to order another tv and wait and wait again. I kid you not, THERE IS NO PLACE TO PLUG THE POWER CORD INTO ON THIS TV. Only thing I can think of is that there is an external power supply and it is missing.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi MariaD, thank you for sharing your experience with the Pioneer 65" Class LED 4K UHD Smart Xumo TV. It sounds like you've encountered a unique situation with the power supply. Double-check the packaging for any separate components, and you may try to contact our customer service for further assistance. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Color

    Rated 2 out of 5 stars

    Bright but unclear

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vibrant colors but heavy ghosting when watching all shows and sports.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi user295688! I'm truly sorry to hear about the heavy ghosting issues you experienced while watching shows and sports on your Pioneer 65" Class LED 4K UHD Smart Xumo TV. We understand how frustrating this must be, and this is not the quality of product that we want to provide to our customers. Please reach out for assistance covered by the manufacturer's warranty by calling (888) 287-7658 so we can help resolve this issue for you.

      JC | Pioneer Support https://www.bestbuy.com/site/pioneer-65-class-led-4k-uhd-smart-xumo-tv/6546907.p?skuId=6546907 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 1 out of 5 stars

    Solid NOPE!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aweful! The TV is fine but if I can't set a default input for gaming or use it as a monitor for music production since the stock interface it a hot pile of trash, I would HIGHLY recommend you steer clear of this thing. It seems to actively stop me from picking my input. Not to mention, it has a REAL hard time with PC HDR settings. Making everything you use that's not one of their platform partner channels (Netflix, Apple, etc.) so they can track your activity, such a pain to use, I almost threw this thing in my yard. Poineer used to be REALLY good. Update your crap guys!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    An inadequate Section if Best Buy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most disappointed at the way in which my shipping package was handle. My proper name was left off the package. So the company was unable to identified the package was mines for weeks. This action is very unacceptable and your company was not of any assistance to me, only wanted to take the blame off of this company. When in fact ypur Theater section is very lousy and uncaring. Never again. I havent had the use of TV yet just located it

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi there, I apologize for any dissatisfaction you may have experienced, and I understand how inconvenient this must be for you. We assure you that it will be addressed properly. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for. -Yanne BBY-ExBrand_Best_Buy_Pioneer

  • Cons mentioned:
    Operating system

    Rated 1 out of 5 stars

    Find something else.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is fine, but the XUMO operating system stinks.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi SuperY,

      Thank you for taking the time to review our Pioneer - 65" Class LED 4K UHD Smart Xumo TV. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-287-7658 for further assistance.


      Pioneer Products
      Nikki
      Please visit https://www.bestbuy.com/site/pioneer-65-class-led-4k-uhd-smart-xumo-tv/6546907.p?skuId=6546907 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 1 out of 5 stars

    TCL bought Pioneer name. So you on a PioneTCLeer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    (TCL and Pioneer are the same) Hate to break it to you people but you've been bamboozled. When have you ever heard of Pioneer making TV's. (TCL bought Pioneer) logo/name to trick people

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It has a cheap price for a reason.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a very good TV at all. About 30% of the time, it won’t turn on. I have to totally unplug it from the power source and wait 10 seconds and plug it back in. After it does a total reboot, it’s fine. It is just very frustrating.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi there,

      Thank you for the feedback. We do apologize if the quality of the product did not meet your expectation. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you the # is 888-237-8289.

      Renee,
      Pioneer Support
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 2 out of 5 stars

    No Title

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv speaker making weird noise,sparks came out, sometimes sound go off

    No, I would not recommend this to a friend