Customers are enthusiastic about the ease of use and sound quality of the 9.0" Apple CarPlay/Android Auto HD Radio Bluetooth Digital Media Receiver with Alexa Built-in. Many users found the receiver simple to operate and navigate its settings. The crisp display and improved audio quality also received significant praise. The positive feedback highlights a user-friendly and high-performing device.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 23 reviews
Pros mentioned:
Ease of use, Sound quality
Rated 4 out of 5 stars
A great product but…..
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The radio is great, the display is bright and crisp, the resolution is described as 720p but the screen pixels go up to 600, that doesnt mean that the screen looks amazing. The setting are easy to follow and it makes the music sound great, wireless Apple Carplay and Android Auto (Also wired), usb connections, digital EQ, HD Radio, Sirius XM satellite radio (subscription needed) and Bluetooth audio. The only reason i didnt give it a 5 stars was the companion app on the phone, the companion app needs to be completely changed from the ground up, it needs a redesign and a faster way to connect to the radio as soon as the radio is turned on, the companion app acts like a second screen for your radio showing you what you are playing on the radio, settings and controls, some people would find this useless and others would find it cool to use but it the app actually needs to be better, faster and have more features.
I would recommend this to a friend
Brand response from Pioneer Electronics Team
Posted .
Thank you for providing feedback on the product, we appreciate your time. We appreciate your detailed review of the radio and the application. We are always working to improve the application and make it easier to connect.
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
DMH-WT5000NEX ON MY VW JETTA MKVI trendline
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I upgrade my OEM car radio with a pioneer DMH-WT5000NEx with MAESTRO RR Idatalink to conserve Steren wheel control , this stereo fit perfect with the Metro dash kit, it’s amazing the new look for my car now it’s look like a 2025 model with the floating screen, and the features that show from Can Bus obdII, I like the gauges , the sound is incredible , the 13 band equalizer and the cross frecuency controls protect the OEM front /rears speakers , to increase the bass also I installed a Amp & subwoofer Kicker Brand , the sound is great !!
I would recommend this to a friend
Brand response from Pioneer Electronics Team
Posted .
Thank you for providing the feedback on the product, we appreciate your time.
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great upgrade.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was hesitant on getting this Pioneer unit. I knew I needed CarPlay for my 2017 RAV4 since I go road trips quite a bit. I pulled the trigger and bought an open-box and do not regret it. It does everything phenomenal. It honestly has made my car feel modern (the trend of tablets glued on the dash, really). Maestro works well, Carplay works well, HD radio works well, Back-up camera works well, and the screen is perfect. I definitely recommend it.
I would recommend this to a friend
Brand response from Pioneer Electronics Team
Posted .
Thank you for providing feedback on the product, we appreciate your time.
Pros mentioned:
Sound quality, Touchscreen
Cons mentioned:
Connectivity
Rated 2 out of 5 stars
It's great. When it works
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I use it for Apple Carplay. The interface is laggy when swiping or moving the map around. Tapping is really responsive. I've had it for a few months and discovered that wireless is unreliable. I have to plug in my phone to avoid random disconnection while driving. One time, I used a cloth to wipe off the dust and apparently it didn't like that and completely froze and shut off. I had to stop my car and restart it. When starting the car, if I don't plug in my phone right away, it'll take about a minute or 2 to connect. Today, it decided not to connect at all when I plugged it in. I thought that it would need a firmware update and tried to connect the app. Carplay connected via bluetooth but the app repeatedly failed to connect even though Carplay was working. The companion app PxLink is completely useless. That being said, I have had several good drives without problems. I rely heavily on google and apple maps for work. Spotify and Libby work really well with only a few glitches. The mic is excellent and sound quality is good. Screen brightness is great but has a really bad reflection problem. I put a matte screen protection on it and it helps with glare and fingerprints. It doesn't pinch to zoom in or out which is annoying on maps. Not recommended.
No, I would not recommend this to a friend
Brand response from Pioneer Electronics Team
Posted .
We are sorry to hear you are having problems with your DMH-WT5000NEX. Please contact our Product Support at 1-800-421-1404, select option 1. They will provide troubleshooting assistance.
Pros mentioned:
Touchscreen
Rated 5 out of 5 stars
Pioneer 9 inch touchscreen
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this 9 inch touchscreen by pioneer with GPS and apple CarPlay android auto, it gave my 03 Ram a touch of modern technology to my truck and so much easier to navigate and get to your destination to places you’re not familiar with
I would recommend this to a friend
Brand response from Pioneer Electronics Team
Posted .
Thank you for providing the feedback on the product, we appreciate your time.
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Pioneer radio
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I loved working nice pioneer is the best work with my phone very easy the update doing through the phone. I love it. It’s very very convenient. The GPS works so beautiful. I love Pioneer radio.
I would recommend this to a friend
Brand response from Pioneer Electronics Team
Posted .
Thank you for providing feedback on the product, we appreciate your time.
Pros mentioned:
Size, Sound quality
Rated 4 out of 5 stars
2nd one ive bought
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice big display. Clear picture. Increased sound quality.
I would recommend this to a friend
Brand response from Pioneer Electronics Team
Posted .
Thank you for providing feedback on the product, we appreciate your time.
Pros mentioned:
Ease of use, Touchscreen
Rated 5 out of 5 stars
New Car radio
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great. So easy to use. Touchscreen is easy to read and use
I would recommend this to a friend
Brand response from Pioneer Electronics Team
Posted .
Thank you for providing feedback on the product, we appreciate your time.
Pros mentioned:
Ease of use, Sound quality
Rated 5 out of 5 stars
Head unit
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best head unit out there,easy to operate. Nice screen and great sound..
I would recommend this to a friend
Brand response from Pioneer Electronics Team
Posted .
Thank you for providing feedback on the product, we appreciate your time.
Rated 4 out of 5 stars
Nice interface and functionality
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Quick interface, I don't give it 5 stars because the face is not 100% solid. It shakes slightly when you hit a bump on the road, and that makes me worried that's going to effect the components and connections in the long term.
I would recommend this to a friend
Brand response from Pioneer Electronics Team
Posted .
Thank you for providing the feedback on the product, we appreciate your time. I would suggest having the installer check the installation. The screen is held in place with about 10 screws, it should not move at all. The screen does make it front heavy, so the installer would need to make sure the chassis is properly secured.
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great upgrade!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it so far. HD radio is awesome. I also like the wireless android connectivity. I also like the app that can control and configure the receiver, as well as perform upgrades. Highly recommend!
I would recommend this to a friend
Brand response from Pioneer Electronics Team
Posted .
Thank you for providing feedback on the product, we appreciate your time.
Pros mentioned:
Size
Rated 5 out of 5 stars
Great head unit
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fills up my center bezel area perfect and the wireless android auto Is awesome
I would recommend this to a friend
Brand response from Pioneer Electronics Team
Posted .
Thank you for providing the feedback on the product, we appreciate your time.
Rated 3 out of 5 stars
Pioneer Post Production Receiver
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Difficult to navigate. Very bright at night. Radio pauses when attempting to change chanels.
No, I would not recommend this to a friend
Brand response from Pioneer Electronics Team
Posted .
We are sorry to hear you are having a problem with your DMH-WT5000NEX. Please contact our Product Support at 1-800-421-1404, select option 1. They will provide troubleshooting assistance and get the display to dim at night.
Cons mentioned:
Connectivity
Rated 4 out of 5 stars
Pioneer 5000
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well. Drops Android Auto on occasion. Screen could be better.
I would recommend this to a friend
Brand response from Pioneer Electronics Team
Posted .
Thank you for providing feedback on the product, we appreciate your time. Please contact our Product Support at 1-800-421-1404, select option 1. They will provide troubleshooting assistance on the dropping issue.
Cons mentioned:
Connectivity
Rated 3 out of 5 stars
Android Auto Is Hard to Suppress
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
PxLink does NOT work. Yes, I tried everthing -- instructions, help site and tech -- no connection. Always stops at final level -- connect the wifi.
Wish the screen was non-reflective. That becomes an issue with sunlight direction.
No, I would not recommend this to a friend
Brand response from Pioneer Electronics Team
Posted .
Thank you for providing feedback on the product, we appreciate your time.
Please contact our Product Support at 1-800-421-1404, select option 1. They will provide troubleshooting assistance with the PxLink part.
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Touch Screen
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use. No instructions how to use, but easy enough to figure out.
I would recommend this to a friend
Brand response from Pioneer Electronics Team
Posted .
Thank you for providing feedback on the product, we appreciate your time.
Pros mentioned:
Size
Rated 5 out of 5 stars
VERY NICE
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
NICE SIZE NOT TO BIOG FOR MY DASH IN A 2021 KENWORTH W900
I would recommend this to a friend
Brand response from Pioneer Electronics Team
Posted .
Thank you for providing feedback on the product, we appreciate your time.
Rated 2 out of 5 stars
Pioneer, radio
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good morning I like the radio because it’s a pioneer but I’m still having problems with it like the previous to that I purchase. I don’t know what it is. Yeah I just spend seven $800 but I’m still having the same problems. Customer service was excellent I Tyler and Roger Customer service and an issue. It’s the radio that’s still messing up. This was a reason why I reated a 2 i
No, I would not recommend this to a friend
Brand response from Pioneer Electronics Team
Posted .
We are sorry to hear you are having a problem with your DMH-WT5000NEX. Please contact our Product Support at 1-800-421-1404, select option 1. They will provide troubleshooting assistance.
Rated 5 out of 5 stars
Pioneer radio
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great receiver. Unfortunately the Best Buy installer leaves a person wanting for better customer service. Install was terrible.
I would recommend this to a friend
Brand response from Pioneer Electronics Team
Posted .
Thank you for providing feedback on the product, we appreciate your time. Please contact Best Buy at 888-237-8289. They will try to assist you with the install problems.
Rated 5 out of 5 stars
Most definitely love it
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Most definitely love it will continue thank you
!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend
Brand response from Pioneer Electronics Team
Posted .
Thank you for providing the feedback on the product, we appreciate your time.