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Customer Ratings & Reviews

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Your price for this item is $649.99
The comparable value price is $849.99

Customer reviews

Rating 4.5 out of 5 stars with 34 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are enthusiastic about the ease of use and sound quality of the 9.0" Apple CarPlay/Android Auto HD Radio Bluetooth Digital Media Receiver with Alexa Built-in. Many users found the receiver simple to operate and navigate its settings. The crisp display and improved audio quality also received significant praise. The positive feedback highlights a user-friendly and high-performing device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-34 of 34 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    VERY NICE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE SIZE NOT TO BIOG FOR MY DASH IN A 2021 KENWORTH W900

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Sound Great, Runs Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Far really like this unit; it's only been a week, so I will update later.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Kool project

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear n easy to install… HD channels is Awesome. Yes

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Pioneer 5000

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Drops Android Auto on occasion. Screen could be better.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time.
      Please contact our Product Support at 1-800-421-1404, select option 1.
      They will provide troubleshooting assistance on the dropping issue. PUSATechAnswers

  • Rated 3 out of 5 stars

    Pioneer Post Production Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to navigate. Very bright at night. Radio pauses when attempting to change chanels.

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      We are sorry to hear you are having a problem with your DMH-WT5000NEX.
      Please contact our Product Support at 1-800-421-1404, select option 1.
      They will provide troubleshooting assistance and get the display to dim at night. PUSATechAnswers

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Android Auto Is Hard to Suppress

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PxLink does NOT work. Yes, I tried everthing -- instructions, help site and tech -- no connection. Always stops at final level -- connect the wifi. Wish the screen was non-reflective. That becomes an issue with sunlight direction.

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time.

      Please contact our Product Support at 1-800-421-1404, select option 1.
      They will provide troubleshooting assistance with the PxLink part. PUSATechAnswers

  • Rated 5 out of 5 stars

    Best Buy sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product works well has nice features. Works with factory features

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time.
      If needed, please contact Best Buy at 888-237-8289. They will try to assist you with the problem. PUSATechAnswers

  • Rated 5 out of 5 stars

    Radio and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went great, everything works wonderfully

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Pioneer radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver. Unfortunately the Best Buy installer leaves a person wanting for better customer service. Install was terrible.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time.
      Please contact Best Buy at 888-237-8289. They will try to assist you with the install problems. PUSATechAnswers

  • Rated 5 out of 5 stars

    Most definitely love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most definitely love it will continue thank you !!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, nice product love pioneer systems very good brand

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Apple CarPlay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is wonderful and works as I expected…………..

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 2 out of 5 stars

    Pioneer, radio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good morning I like the radio because it’s a pioneer but I’m still having problems with it like the previous to that I purchase. I don’t know what it is. Yeah I just spend seven $800 but I’m still having the same problems. Customer service was excellent I Tyler and Roger Customer service and an issue. It’s the radio that’s still messing up. This was a reason why I reated a 2 i

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      We are sorry to hear you are having a problem with your DMH-WT5000NEX.
      Please contact our Product Support at 1-800-421-1404, select option 1.
      They will provide troubleshooting assistance. PUSATechAnswers

  • Rated 1 out of 5 stars

    Amp Error

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive owed this unit for one month and the amp error came on the next day

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      We are sorry to hear you are having a problem with your DMH-WT5000NEX.
      Please contact our Product Support at 1-800-421-1404, select option 1.
      They will provide troubleshooting assistance. PUSATechAnswers

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