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Customer Ratings & Reviews

Your price for this item is $288.99
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The comparable value price is $1,299.99

Customer reviews

Rating 3.9 out of 5 stars with 113 reviews

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Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are delighted by the wireless CarPlay, excellent sound quality, and large, clear screen of this 9" multimedia receiver. Many appreciate the ease of use and the ability to integrate a backup camera. While some find the price high, the overall positive feedback highlights the system's strong performance and attractive features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 113 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LOVE THIS RADIO

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a super radio. Works great (once you get it all set up with the apps and interfaces) I recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jourdan Rocks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave did an excellent job of scheduling our target install date while we were on the road 700 miles away. Jourdan the installer did an outstanding job working with me to be sure I was up to date with ALL of the functions in the system. She fine tuned some connectivity issues as we encountered them. She also worked around an after market code reader installed on the OBD-II port.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this thinking premium price = premium experience, sadly not the case. The Android auto disconnects randomly using wireless and is very laggy when it works. Using a cable is more stable. Sometimes device reboots for no reason or stays dead for several minutes until it magically starts again. Wish I believe the other reviews here but I didn't believe such an expensive product would be so bad.

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      We are sorry to hear you are having a problem with the DMH-WT7600NEX.
      It is not normal for the unit to reboot or disconnect from Android Auto.
      Please contact our Product Support at 1-800-421-1404, select option 1.
      They will provide troubleshooting assistance. PUSATechAnswers

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    best choice you could make

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best choice you could make if you actually are looking for quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome price half of a new one easy shopping process vedy happy

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    No Longer CarPlay Compatible! Waste of Money!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, the sound quality is superb, but it kept losing connectivity causing gaps in music. Then the worst happened. Apple sent an update that makes this unit no longer capable of CarPlay. I purchased this unit specifically for CarPlay. Now CarPlay is no longer an option. This, I feel I paid a premium price for wireless CarPlay and can no longer use it. Final verdict, this is no longer worth the price they are asking for. What an epic waste of money!

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello HiFidelityMan,

      Thank you for your review. I'm sorry to hear that you had a frustrating experience, but I really appreciate you bringing this issue to my attention. your feedback will be greatly appreciated. Just visit our website at www.pioneerproducts.com/support.

      Pioneer Support,
      Merjorie
      www.pioneerproducts.com/support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Great stereo head unit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this way better than stock, I can’t figure out how to dim the screen it is blindingly bright at night

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mercedes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and simple operation just like my android phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure it’s worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stereo often times has to be rebooted. Will definitely return product.

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time.
      Please contact our Product Support at 1-800-421-1404, select option 1.
      They will provide troubleshooting assistance on why you have to reboot the unit. PUSATechAnswers

  • Rated 3 out of 5 stars

    Would not recommend for android

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works well with IOS, not so well with Android. Constantly disco every 30 seconds from Android auto and wants to route you home. Very disapointed with this. After looking online have found this is a long known issue with Pioneer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stereo if you need an upgrade from a stock look no further!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable navigation system

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit and got it installed back in February/2022. All the features worked as a charm except for the navigation system which never worked properly. Every time I was driving and looking at the screen, it looked as if my car was floating all over the map, and it even made me drive the wrong way one night. I took it back to BestBuy to have it checked, but since I had purchased the manufacturer’s warranty, but not Bestbuy’s extended warranty, the installers told me there was nothing they could do to fix my problem. I’ve been driving with this nice-looking screen on my dashboard listening to the radio, but I have to disconnect my phone if I want a reliable navigation system. If you look at online forums on this model, you will find other users with similar issues. I would NOT recommend purchasing this issue!

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      We are sorry to hear you are not happy with the DMH-WT7600NEX.
      Please contact our Product Support at 1-800-421-1404, select option 1.
      They will provide troubleshooting assistance. PUSATechAnswers

  • Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good stereo, just a bit of a hassel getting scheduled to install properly.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit and easy to install in my work van. I’ll be getting a second on for my truck!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car audio installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks in the installation department , were great . Very helpful , they took time to explain my new radio and , let us know that they were alway available if I needed more help ….. In a word they are great and I would recommend them to all….. THKS.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    GPS issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pioneer DMH-WT7600NEX Google maps/Apple Maps (or any navigation app) will go crazy and think I am on some other street or not realize I made a turn and so on. It will reroute me endlessly because it does not have my proper location. If I turn off the wifi on my phone before starting the car, then I don’t seem to have this problem. But it’s just an extra step I wish I didn’t have to do given how much I paid for this head unit. When I start the car away from home, I don’t have this problem either because my phone is not connected to my home wifi. It’s with all wifi connections. while my phone is connected to a store wifi or a friend’s home wifi.

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      We are sorry to hear you are not happy with the Pioneer product.
      Please contact our Product Support at 1-800-421-1404, select option 1.
      You can also email us at www.pioneerelectronics.com/contactus.
      They will provide troubleshooting assistance. PUSATechAnswers

  • Rated 5 out of 5 stars

    Wonderful Product! Stereo receiver of a lifetime

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing. Fits well in my Jeep Wrangler and adds a new modern touch to it. Also, having a water-proof case built for the screen so I am looking forward to that. Overall, great product and looks amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    supposedly the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know all about the usage of this receiver, but wanted it because I have a similar Sony in my car and love it. This unit was installed in my camper van so that I can enjoy it when I take trips.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent radio but not the best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pretty good radio, but definitely not worth $1000. It's slow on start up and doesn't always register my phone being plugged in for carplay

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Open Box is Useless Be Careful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY OPEN BOX. If you return a product they are supposed to check if at least to see if the main items are there to make it usable. Listed as "Good", but missing the remote, usb adapter, Instructions, hardware, mounting bracket accessories. This is missing too much that makes the stereo useless.

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time.
      I agree, you should always check an Open Box purchase carefully. The price is reduced due to the missing parts. PUSATechAnswers

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