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Customer Ratings & Reviews

Your price for this item is $92.99
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The comparable value price is $399.99

Customer reviews

Rating 3.7 out of 5 stars with 103 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

66%would recommend to a friend

Customers are saying

Customers frequently mention the great sound quality, affordable price point, and large screen size of the 9" Bluetooth Digital Media Receiver. Many users also appreciate its user-friendly interface and the inclusion of a backup camera. However, some users have expressed concerns about compatibility issues, particularly with Android devices, and the lack of CarPlay and Android Auto support.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 103 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pioneer floating deck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very basic functions good for those who just want a stereo without all the extras

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eq settings require you to make the right adjustments to use perfectly with amp. Great screen size, feedback and audio quality overall. An amazing unit for price and quality. Great update for my Jeep JK!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Big screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alternative to magnify the traditional double din and uppgrade like modern cars

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Screen size, Sound quality

    Rated 4 out of 5 stars

    Big and Beautiful; Just A Little Less Tech Savvy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model is for you if you are more concerned with a large floating screen and a crisp sound, and less concerned with the actual tech. It is Apple Carplay and Android Auto COMPATIBLE... basically there are a couple of hoops you'll have to jump through in order to get either to work perfectly. I installed this for one day, then gave it to my cousin and purchased the DMH-W2770NEX. A smaller screen set into the dash instead of floating, but it has the great sound that Pioneer is known for, as well as already having Apple Carplay and Android Auto installed. But if you're after sound and aesthetics more than sound and tech, this is definitely your model

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Features

    Rated 3 out of 5 stars

    to basic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good radio little too basic.. but it's a good starter deck. on top of that the price dropped 50 bucks and customer service didnt wanna hinor the price drop. i had the radio friday on pick up installed saturday and went on wednesday sobinwas with in the 2 week price match guarantee

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Its good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its easy to set up no carplay but fine with me easy to use , would recommend if new to car audio

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Pioneer's worst model yet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pioneer has greatly missed the mark on this one and as of this review, no updates are available. Sound quality is spot on and power is sufficient for most installations. Programming use abilities are extremely lacking as you will not be able to mirror the screen of either an android or an iPad or iPhone without some major trial and error tweeking (a week later I still cannot screen mirror either my android phone or my iPad both are fully updated). Why pioneer decided to not use the industry standards for mobile connectivity is only apparent as a way to encourage customers to purchase their much higher priced NEX series that does include industry standards for mobile connectivity. Unfortunately pioneer is pushing away the very customers they need as these customers will be moving on to other manufacturers because they feel like pioneer doesn't care what their customers want - an easy connection solution that all other competitors are offering for less than pioneer's top of the line models. You can not even use this model for navigation without applying the emergency brake... Seriously pioneer? Where are we going to go with the break applied?

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      We are sorry to hear you are not happy with the DMH-T450EX.
      Please contact our Product Support at 1-800-421-1404, select option 1.
      You can also email us at www.pioneerelectronics.com/contactus.
      They will provide troubleshooting assistance. PUSATechAnswers

  • Rated 4 out of 5 stars

    Loose face, felt cheap, got the 7" and very happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm only reviewing this cause I think its something people should know. I never installed this head unit because out of the box I noticed that because of the way the face of the unit swivels, it had a slight "looseness" to the way it sat. It just felt like if I touched one side of the screen then the other, the unit would move. I didnt like the way that felt. I needed it to be tighter or give me the option to tighten it. To me, it seems like something that would get worse over time. And then eventually I would have a floppy head unit just hanging there that I either needed to prop up or replace. I also felt like the face of the head unit could accidentally get broken off if something weird were to happen. It does not feel sturdy. I guess that's what I'm getting at. So I cut to the chase and got the Pioneer DMH-342EX, which is basically identical to this unit but a smaller more traditional screen. After install, the DHM-342EX works wonderfully. I will be writing a review on that as well. TLDR; I gave this a four star because its smaller brother the DHM-342EX is great, but I didnt like how loose it felt.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grate produce and easy to use . And great sound from radio

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Ease of use, Screen size

    Rated 3 out of 5 stars

    Budget floating screen radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great floating screen radio if you do not use apple carplay. Very user friendly, great screen size, just lacks the expensive technology.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    The one to buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always loved the brand sounds great easy to install.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 2 out of 5 stars

    Looks can be deceiving

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks really nice but you are so limited on what you can do you might as well have a factory stereo. The one that came in my truck I could listen to SeriousXM and it was 10 years old. When I have the map open on my phone I can see it on the stereo but have to download multiple apps to do so. However it closes all the time and have to restart it. Was not work the $360.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi coltsfan, we apologize for the limitations you've encountered with the stereo and the inconvenience of having to use multiple apps for basic functionality. Your feedback is important to us, and we'll take it into consideration for future improvements. If you require further assistance or have any questions, please don't hesitate to reach out. Thank you for bringing these concerns to our attention. Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-9-bluetooth-digital-media-dm-receiver-black/6536767.p?skuId=6536767 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Appearance

    Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad unit for the money. Looks good in a C5 Corvette

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great radio, excellent sounds for a very reasonable price. Installation was prompt and efficient. Large back up camera is a big plus. All went as I've learned to expect from Best Buy

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 2 out of 5 stars

    misleading description

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was open box and was supposed to have all necessary parts, only non essential parts was listed as missing. I got the item with no box only the radio itself and non of the items needed for install. I only had about 2 weeks to return the item. I had to return the item because the needed equipment to install would arrive after the return period and since it was open box I could not verify that the item was functional until I got it installed/tested at a best buy that was an hour away from me.

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Please contact Best Buy at 888-237-8289. They will try to assist you with the problem. PUSATechAnswers

  • Pros mentioned:
    Appearance

    Rated 4 out of 5 stars

    Beautiful unit

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a beautiful head unit. Make sure that this unit fits your vehicle before you get disappointed.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 4 out of 5 stars

    Its ok but not like my old Pioneer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to former Pioneer car stereo's it's missing features iI used like extra video inputs, for cameras, android auto is a major issue. It shold at least have sceen cast without the difficult app the download and then wait for the connection but if you dont need that it's ok

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 4 out of 5 stars

    9 in Receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very cost effective!!! graphic are are few but clear. the down fall to the system is Weblink. this is the only way to use any navigation or digital music.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Car radio

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great radio for the price was easy to install would recommend buying lots of good features

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Best bang for the buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works greats sounds amazing easy to install . Definitely best bang for the buck

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers