The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-75 of 75 reviews
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great pellet smoker
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is an awesome smoker. Low and slow with set it and forget it. It’s made even myself seem like I know my way around a smoker.
I would recommend this to a friend
Pros mentioned:
Wifi
Rated 5 out of 5 stars
Pit Boss
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great smoker! Wifi works great to control the heat.
I would recommend this to a friend
Rated 5 out of 5 stars
Good Entry Level
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Took a change buying this online. Got on sale for $430. So far so good after smoking chicken, ribs, and ham. Only thing I was change on it is add some heat resistant tape to prevent some of the smoke from escaping when the lid is closed.
I would recommend this to a friend
Rated 5 out of 5 stars
What a grill
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
1st pellet grill and best overall grill I ever had. I use this grill on a daily basis and will keep doing so.
I would recommend this to a friend
Rated 5 out of 5 stars
Smoking pros
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Yummy yummy yummy is all I can say. We use it about 4 to 5 times a week. Love the new flavors it’s given our food.
I would recommend this to a friend
Rated 1 out of 5 stars
Refund process problematic
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bestbuy canceled my order without notification. I only found out when checking the order status. Reason was no longer in stock. I was told that at the store. That's why it was ordered. I paid with Bestbuy credit card, a promotional credit and gift cards. Ten days and still no refund. Promotional credit and gift cards not returned and now paying interest on a charge for no merchandise. None of which was my doing.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Flavorful
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product!!! Love it so far the smoking makes everything taste better!!
I would recommend this to a friend
Rated 4 out of 5 stars
Works great
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall works great. Only complaint is every once in awhile the grill will randomly disconnect from wifi and bluetooth.
I would recommend this to a friend
Rated 5 out of 5 stars
Honest review
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this grill! It smokes good and I can grill on an open flame.
I would recommend this to a friend
Rated 5 out of 5 stars
Good experience
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Item arrived immediately as expected. The delivery team was also exceptional and professional.
I would recommend this to a friend
Rated 5 out of 5 stars
I love my new grill!!!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have used my new Pit Boss grill 3 times so far. ! time for steak (reversed seared) and twice for salmon. The results all 3 times were excellent. I couldn't be more pleased
I would recommend this to a friend
Rated 5 out of 5 stars
Best grill ever
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My dad really enjoys this grill, he can pretty much cook anything on it & it has thing such as timers. Its really a smart grill.
I would recommend this to a friend
Rated 5 out of 5 stars
Pit Boss
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This thing is amazing! I wish I would have bought a pellet grill sooner, food comes out perfect every time!
I would recommend this to a friend
Rated 1 out of 5 stars
Concerned
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Alot of reviews states that tge improper start up and shut down will result in explosions in grill
No, I would not recommend this to a friend
Cons mentioned:
Temperature control
Rated 3 out of 5 stars
Be careful when selecting this brand.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased thee 820 in late Nov. 2020. PROS: Great smoker for the money. Great Customer service. 5 yr. warranty. CONS: I have had to replace the control panel and Temp. Probe twice as the control panel will not hold temp. Temp. will far exceed what is selected.
Customer service is great, when you can get them on the phone. They are open from 6-6 Mon-Sat. They shut down the phone lines when they get too busy and you have to continually redial, no que to hold in.