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Customer Ratings & Reviews

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Customer reviews

Rating 3.3 out of 5 stars with 15 reviews

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67%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the sound quality of the 6.2" - Bluetooth - In-Dash DVD Receiver, noting that it sounds good. However, some customers have expressed concerns about the screen, mentioning issues such as it not being the brightest and occasional delays with the touch screen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-15 of 15 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Screen

    Rated 3 out of 5 stars

    Budget friendly and Not horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this about two months ago. For the prince it's not bad but you get what you paid for. The touch screen seems a little delayed but when hitting the button to download the phone log and sometimes when hitting the accept the call button. The sounds quality is pretty good. The microphone and sound quality is actually really good. Other than that it's not bad for the price considering the price of other units. Reason I decided with this was the discount it had, plus free installation that Best Buy was doing and this unit was in my budget. If you can afford a higher priced unit, like Kenwood, Sony, Pioneer, and etc, go for it!

    No, I would not recommend this to a friend
    • Brand response from BOSS-TSA
      Posted .

      Thank you so much for taking the time to write a review. We do appreciate your feedback! BOSS-TSA

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    You get what you pay for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall quality wasn't bad at all. There were some intermittent issues with the back up camera that had to be resolved. Also, it powered down randomly once or twice.

    I would recommend this to a friend
    • Brand response from BOSS-TSA
      Posted .

      Thank you so much for taking the time to write a review. We do appreciate your feedback! BOSS-TSA

  • Rated 4 out of 5 stars

    Nice Box for the Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this box has a lot to offer. EQ and separate sub-woofer controls. The touch screen resistance can be changed. It has USB and SD card slots. DVD, CD & MP3 disk player. Plenty of power and it looks good in my dash.

    I would recommend this to a friend
    • Brand response from BOSS-TSA
      Posted .

      Thank you so much for taking the time to write a review. We do appreciate your feedback! BOSS-TSA

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, bought this for my moms car, sounds good and has a good playback, double check the CD drive, mine wont keep the disc inside, it spits it right back out, doesn't even go in halfway, and yes this was done by a certified geek squad agent. Ill keep playing around with it to see if it read disc or not, but other than that its decent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Player

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it this player in my van, eases installing, working perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great stereo

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My car love it amazing sound. Easy to install work with iphone and android

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking and sounding alot better with this new stereo

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Needed to try a demo.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow processor, definitely not an upgrade over the factory radio. CD player makes whining noises and louder when changing tracks.

    No, I would not recommend this to a friend
    • Brand response from BOSS-TSA
      Posted .

      We apologize for your negative experience with our product. We stand behind our products and want to make things right. If you would not mind giving us a call, we would be happy to further assist you. BOSS-TSA

  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the stereo we got it installed and like in one week the stereo didn’t work any more the screen goes on and off.

    No, I would not recommend this to a friend
    • Brand response from BOSS-TSA
      Posted .

      Please contact Planet Audio's technical support team so they may assist you in troubleshooting your radio, they will happily provide troubleshooting support. Their phone number listed on the Planet Audio website under the support icon. BOSS-TSA

  • Rated 4 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complain it the bluthoot! It takes some time to hook up

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sorry, Very Sorry!!! Shuts down on its own/U-lose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry, Very Sorry!!! Shuts down on its own and you lose all your info/data. You must reprogram everything. Started about a month after purchase. Not worth your money. Big disappointment!!!

    No, I would not recommend this to a friend
    • Brand response from BOSS-TSA
      Posted .

      We are sorry that you had issues with the radio please reach out to us for troubleshooting and/or warranty.

      -Planet Audio Support Team
      [email protected]
      (888)990-1236 (U.S. Only) BOSS-TSA

  • Rated 5 out of 5 stars

    Cant beat the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, and great features! Everything works, it has BT, backup camera connectivity, and hands free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good beginner stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my grandson's birthday. He is 16 so it was the perfect stereo for his 1st car.

    I would recommend this to a friend
    • Brand response from BOSS-TSA
      Posted .

      Thank you for your honest review. We really appreciate you taking the time to share your experience with us. We count ourselves lucky to have customers like you and look forward to working with you again in the future. If you have questions, we welcome you to contact our support team. BOSS-TSA

  • Rated 1 out of 5 stars

    Died at 45 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sounds stopped working at about 45 days -no response from Planet Audio I replaced it with the Pioneer MVH-200EX which does bluetooth much better and also has a better screen and faster menu.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Screen

    Rated 4 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had it for a few days so I can not comment on durability but it seems to work pretty well. I do not have a backup camera or steering wheel controls. my only con so far is that it does not give album/song/artist info when streaming but it does from an SDcard plugged in to it. Installation was easy and BestBuy set me up with the correct wire adapter and mounting bracket. Make sure you ground the green wire to watch videos or dvd's and plug the antenna in all the way. It paired well with all my devices. Sound quality seems good to me. Not the brightest screen but OK Not any modern android functions like maps or screen mirroring etc.. But I prefer to use my phone anyway and get directions over BT.

    I would recommend this to a friend
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