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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 66 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers appreciate the Bluetooth feature that works great, the affordable price, and the easy installation process. They also find the sound quality and CD player to be great. However, some customers have mentioned that the touch screen is slow to respond.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 66 reviews
  • Rated 2 out of 5 stars

    Freezes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every now and again it freezes and won’t reset you have to unplug it from the main power source. The Bluetooth also cuts in and out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dissatisfied Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This radio was a birthday gift. Cost was around $200. So far it has cost me over $350 to have it installed professionally because it needed special wire harnesses compatible with my vehicle. Performance has been poor. It comes on, but no sound comes out. I put in a CD. I can see it's playing, only no sound. Turn off the radio, then turn it back on. A few times of that then the soung comes back. My rear speakers won't work with this radio. The presets won't stick. Haft to keep reprogramming those. Back to the stereo install place. They see nothing wrong with the hook ups. Guess you get what you pay for. Don't go cheap with an off brand. I see another stereo in my future.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. We enjoyed sitting in the truck watching movies with the grandkids

    I would recommend this to a friend
    • Brand response from BOSS-TSA
      Posted .

      Thank you for your review. We really appreciate you taking the time to share your experience with us. We count ourselves lucky to have customers like you and we look forward to working with you again in the future. If you have questions, we welcome you to contact our support team. BOSS-TSA

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the way this looks and sounds in my daughter’s car. We are very happy with our purchase as well as the ease of ordering online and delivery.

    I would recommend this to a friend
    • Brand response from Planet Audio Team
      Posted .

      Thank you so much for taking the time to write a review. We do appreciate your feedback! planetaudio

  • Rated 1 out of 5 stars

    Cheap product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once every month or two it loses all preset stations. Volume knob works inconsistenly. Was supposed to work with steering wheel button controls but never did. Tried attaching a camera and it says it isn't receiving a signal.

    No, I would not recommend this to a friend
    • Brand response from Planet Audio Team
      Posted .

      We apologize for your negative experience with our product. We stand behind our products and want to make things right. If you wouldn’t mind giving us a call, we would be happy to further assist you. planetaudio

  • Rated 2 out of 5 stars

    I shouldn't have settled...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was trying to be frugal when I purchased this radio for my daily driver and to my dismay, it's been short of a complete disappointment. CDs and DVDs get stuck in it all the time. Handsfree capabilities are sub par as calls are constantly dropped.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best receiver on the market. It is impossible to get the equalizer set correctly. It forgets your contacts and has to be compleatly reset. Over all it's not horrible but has a few annoying things.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Car stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays CDs, dvds, mp3s, stereo, and allows for streaming of media or calls via Bluetooth. Very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, easy to install, good upgrade for my F250

    I would recommend this to a friend
    • Brand response from Planet Audio Team
      Posted .

      We are Glad you are enjoying the radio! planetaudio

  • Rated 4 out of 5 stars

    Good replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good radio to replace double din factory. Didnt need a bunch of fancy features. Love the fact its touch screen display.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great car stereo for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprise on how easy to use, works great, great streaming my iphone,so happy with the product, will buy another one for my other car.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Stereo I've ever had, so far.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using it for almost a month now. It was very easy to hook up. So far, I have no complaints with it.

    I would recommend this to a friend
    • Brand response from Planet Audio Team
      Posted .

      Thank you so much for taking the time to write a review. We do appreciate your feedback! planetaudio

  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great Radio.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfect. No issues. Looks great and very simple to set up bluetooth. Came with free install.

    I would recommend this to a friend
    • Brand response from BOSS-TSA
      Posted .

      Thank you so much for taking the time to write a review. We do appreciate your feedback! BOSS-TSA

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was great and it arrived early than I thought.

    I would recommend this to a friend
    • Brand response from BOSS-TSA
      Posted .

      Thank you so much for taking the time to write a review. We do appreciate your feedback! BOSS-TSA

  • Rated 3 out of 5 stars

    Overall does the job intended

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen is very slow to respond and the volume knob you have to turn continuously until the volume even starts to go up.

    No, I would not recommend this to a friend
    • Brand response from BOSS-TSA
      Posted .

      We're sorry to hear that you feel this way about our product. If you wouldn’t mind giving us a call, we’d be happy to assist you further. - Planet Audio Support Team
      [email protected]
      (888)990-1236 (U.S. Only) BOSS-TSA

    • Brand response from Planet Audio Team
      Posted .

      Thank you for your review. If you have any other questions, please contact our technical support team. planetaudio

  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great audio system for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this for a college or new driver there's nothing I would change to the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little radio for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the price. It doesn't have all the bells and whistles the big boys have, but for the value, it's well worth it! I went with this for the ability to use a back-up camera and it has the aux, usb, sd hookups in the front.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great deck

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as should.. Install was fast and easy to do.. Did myself

    I would recommend this to a friend
    • Brand response from BOSS-TSA
      Posted .

      Thank you so much for taking the time to write a review. We do appreciate your feedback! BOSS-TSA

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not the greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is good and sound is acceptable when it works. The sound occasionally quits working for 1 second while watching a DVD and a couple times completely blanked out.

    No, I would not recommend this to a friend
    • Brand response from BOSS-TSA
      Posted .

      We apologize for your negative experience with our product. We stand behind our products and want to make things right. If you wouldn’t mind giving us a call, we would be happy to further assist you. BOSS-TSA

  • Rated 3 out of 5 stars

    PlanetAudio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap. Won’t sync time or settings. Sound quality not bad.

    No, I would not recommend this to a friend
    • Brand response from BOSS-TSA
      Posted .

      We apologize for your negative experience with our product. We stand behind our products and want to make things right. If you would not mind giving us a call, we would be happy to further assist you. BOSS-TSA

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