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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 355 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers are satisfied with the BackBeat FIT 2100 Wireless Earbud Headphones for their sound quality, comfort, and long battery life. They are also appreciated for being waterproof, wireless, durable, and reasonably priced. However, some users have expressed concerns about the low volume and lack of bass.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 355 reviews
  • Pros mentioned:
    Sound quality, Water resistance

    Rated 4 out of 5 stars

    The headphone has a great sound to it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphone has a great sound to them and there water proof, I would have given them 5 stars but I can’t keep the on for an extended period time do to they hurt my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Water resistance

    Rated 5 out of 5 stars

    Fantastic Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for a great, affordable wireless headphones for my daily bicycles rides that would be comfortable, easy to use, and sweat resistant. My Plantronics BackBeat FIT 2000 wireless headphones are fantastic. They have stability during my rides and are secure behind-the-ear. Anything to keep you visible on the road, these headphones have a reflective finish. I can listen to my music, yet hear everything around me. Easy to hook up to my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have great sound, comfortable to wear, don’t fall off during a vigorous water work out. I love them

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Love 'em!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect for my trips to the gym! The sound is great, they are comfortable and secure in my ears!

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Rugged and Water Resistant

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones for simple workouts but NOT recommended for noisy environments such as a public gym. The ears are NOT isolated and allow for all outside noise to enter, interfering with your music or podcast - consequently forcing you to increase the volume to MAX. They are water resistant but NOT water proof (this is actually my second pair - lost the first one after it submerged in water). I like the touch-sensitive sides for starting and stopping my music or podcasts.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Water resistance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life fast pairing and decent sound excellent water resistance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great wireless earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love plantronics. It is a great wireless for the price plus you can purchase a warranty on them. I have another pair for a bout 4 years with no issues. My husband has used a different kinds of wireless and they have never really worked for him or even lasted for 6 months, however the plantronics have lasted for over a year so far with no issues. I purchased this item for my mother who wanted to try something wireless for the first time so I bought her Plantronics and so far she loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Very comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless headphones, very comfortable, good sound, hold charge well

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Running ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, lightweight, durable- purchased for myself and son

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Works really well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable, water resistant, and connects to multiple devices via bluetooth. Great for working out and running.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great value - Was able to get them on sale.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My older pair of Plantronics Earbuds stopped charging. I was able to get the FIT 2100 on sale. Glad I did. The sound is good. The battery life is 5-6 hours. Charges quickly. After a few hours the headphones do start to become a little uncomfortable, but not too bad. These are great for wearing around the house or being outside ........when not able to turn on the sound system. When they are on sale, you cannot beat the quality for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Fits well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good head phones and fit well. Used for swimming, but having problems keeping connection between Apple Watch.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    They work but are not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the same, yet older model, headphones 2 years ago and they worked great until the button gave out. So I decided to buy the same product since I had a great ecperiance with them. When I bought the new ones, I saw that the design had changed some so I was excited to see what improvements may have been made over 2 years. Sadly there were only new flaws rather than features. The bluetooth connection range was greatly reduced compared to the older model. It also would sometimes have a glitchy sound when people spoke on the phone. The rubber seemed thicker than the first pair which was nice but it did seem to make the headphones more noticable when I was wearing them.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hello and thank you for your honest review! We are sorry to hear about your experience with the BackBeat FIT 2100 headphones. The range for the BackBeat FIT 2100 is the same as the BackBeat FIT (up to 33 feet). Please try the following: 1) Completely unpair the headphones from your phone. 2) Power off both devices, turn on your phone. 3) Press and hold the right headphone's button until it flashes red/blue. 4) Reconnect with your phone. 5) Download the BackBeat app on your phone and check for updates. Test. If you continue to experience difficulties, please don't hesitate to contact Plantronics Customer Care at 855-765-7878, additionally, you have a 1 year warranty from the purchase date, if needed. plantronics

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Meets your own basic needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and comfortable- sound quality good- only issue is that earbuds do not stay fully in ear canal

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent earbuds for exercise.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless earbuds sound good, and their features and design are the best I have seen. The way the controls are placed and simple to use with just a touch or tap of the earpiece makes controlling them while exercising MUCH easier and more efficient than other wireless buds. Definitely a good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great for running or cycling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found these Headphones to be great for when I am riding my bicycle and for when I am running. I do sometimes use them for when I am at work as they are easy to wear for longer periods of time. I would definitely purchase them again. I also like the find my ear phone feature in the associated app.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Liked the old model(s) better....but they're okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the volume adjustment and the power 'on-off' switch(es) on the prior model of this item. The new ones have a more sensitive/trickier volume adjustment that is not as 'user-friendly' as the former models. Why they changed it, I don't know. But I HAVE to use earphones that have 'over-the-ear' hooks to keep them on/in my ears and that are sweatproof. So this is the model for me....but still like them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Quality Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality, sturdiness and sound are all pretty good on this set of headphones at a price that makes it a great deal. The only issue I have run into is that since the loop of the headphones that runs along the back of your head is relatively stiff, it causes the headphones to move in your ears when lying down (e.g. bench press). Other than that, the headphones are great for exercising.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Solid and Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless earbuds are an excellent value if you do not want to spend $150+ on headphones: BT 5.0, IP57 rating (fully waterproof), durable and flexible rubber, secure fit for almost any sports/workout activities. Not much to complain about. Have Bose SoundSport Wireless and buds keep popping out cause of band snags on my shirt when turning my head. These 2100s are perfect and fixed my issue immediately. No more buds falling off. Could have went the true wireless route but wasn’t completely sold on the selection at the time (~$150 budget). These 2100s are light, comfortable and completely liberating for my workouts. One caveat....the sound may not be the best but will satisfy all but the most critical listeners.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent headphones for exercise.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had enough of other styles of earphones coming out during exercise. These wireless earphones are great. I can receive phone calls with them as well as listen to music. Well made and they sound great. The battery lasts a long time on a charge also.

    I would recommend this to a friend
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