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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 572 reviews

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89%
would recommend
to a friend

Customers are saying

Customers value the BackBeat FIT Special Edition Wireless Behind-the-Neck Headphones for their excellent sound quality, comfortable and secure fit, and long battery life. Many appreciate the headphones' water resistance and lightweight design, making them ideal for workouts. While some users found the volume and bass could be improved, the overall positive feedback highlights the product's strengths. Minor concerns were also raised regarding the ease of use of the controls and the range of the Bluetooth connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 572 reviews
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Light, good fit, good battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound. Have very good volume level. The fit to the ear is very good and comfortable. As I use them while running on the outside I like that I still hear the surrounding sounds so I am aware of the traffic, other runners, etc. the charge duration is good. Finally they are light

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Range

    Rated 5 out of 5 stars

    Great for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these headphones are lightweight, they don't fall off your ears, they block out background noise, and the battery life is really long, the range is alright could be better but overall I like these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Absolutely love these headphones....but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off let me start by saying that these are the best sounding headphones for their small size. I very much enjoyed using them all the time just about anywhere. They have great range from the paired unit and the battery life and charge time are great even used at full volume. And that is the good. Now the bad. I ran into an issue with them not taking a charge anymore out of the blue and Plantronics informed me that they are not repairable. I made sure to keep them clean and didnt let them get wet even though they are water resistant too. They are less than 2 years old and well kept for so I can not in good conscience give these the 5 STAR review that I would give otherwise. I will still recommend them, but with fair warning.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best wireless yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a number of wireless earphones and the Plantronics are the best yet. The music is good, battery lasts at least 8 hours and some of the other features (verbal notification of amount of battery left) make me not want to use my other wireless headphones (Powerbeats 2, Jaybird BlueBuds and Mpow Wolverine). I like these so much that I purchased another pair for my wife.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    MUST BUY but could use some work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This by far is the greatest headphone piece I have bought. I love it especially because its bluetooth. I used it bicycling and a lot just around the house. The sound is surprisingly nice but could use a little bit more bass. It would be nice if you could adjust the EQ on these with the playtronics app. The other major issue is the comfort. At times they really hurt! It could just be my ears though. These would be my second backbeats... They are the best.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    The best earbuds for runners!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these. The battery life is phenomenal and the sound is great. I have been using them for marathon training, they are light weight and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    I'd buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for some new Bluetooth headphones and feel like I looked at all of them. I decided on these because they were waterproof and not water resistant. I like to wear them while in the sauna and sometimes even in the hot tub. I've even showered in them to test them out. So far so good! No bouncing when I run either. They could be a little louder, but over all I'm pretty happy with the clarity and battery life. They're not going to replace my Bose for listening to vinyl, but on the go and in the gym, they're great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Water resistance

    Rated 5 out of 5 stars

    Easily best running earphones, and more.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After going through about 6 different pairs, Beats (powerbeats, ur beats, tour 2.0 - all utter garbage their sound s*cks, lets face it, they really really s*ck), jaybird, seinheisser, yurbuds, and another pair I can't recall, i landed on/came back to these. Easily the best. I use them to run everyday. Sound is excellent for running (not meant to be 'audiophile' - one of my top 2 pairs is beyerdynamics i51 - so I kind of know what is not excellent quality - the solo II and studio beats are ok), you can hear some outside noise, and you don't have to jam them in your ears to hear them. I know I lost some hearing from jamming the jaybirds in my ears for 6 months (they are great, but I do want to be able to hear in the future). Not only are these the best functional earphones (lightweight, water resistant in rain and sweat, stay on your ears) but they also actually work amazingly well for phone calls, so much so that I've been taking conference calls for work on them when on the road. They pick up and handle calls really well - this came as a complete accidental surprise when I mistakenly took a call from someone while running. I love them so much, I bought a second pair, still sitting in the box, just in case these ever breakdown.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Water resistance

    Rated 3 out of 5 stars

    A top choice, but the competition is not so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I researched a lot of wireless headphones for working out, and this pair was one of my final choices. I like to stream video while doing my cardio, so I wanted headphones where I could hear well, and not worry about breaking them with sweat or the occasional corded accident. They are considered to be pretty comfortable, and water/sweat resistant, which is a biggie for serious exercise. I must admit that the first pair I bought were dead on arrival when I unboxed them, and I had to return them to the store for an exchange - they did not even register when plugged into the charger. So the 2nd pair I received seem to work pretty well, but I am quickly learning that they really do not block out outside noise very well, and it doesn't take much while at the gym for me to find them useless for why I bought them. My big gripe about over ear headphones were that they will hold in body heat (and in turn, sweat), and move around when doing different exercises, such as crunches or running.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your detailed and honest review on our BackBeat FIT Bluetooth headset.

      By design, the product's eartips are designed to stay securely in your ear but they do not block external noises in order to allow you to stay aware of your surroundings while exercising. If you need isolation from background noises we recommend that you consider an in-ear design like our BackBeat GO 3, but these models won't provide such a secure fit on your ears like our BackBeat FIT does.

      Please don't hesitate to contact us at www.plantronics.com/support if you require assistance. Plantronics

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for running/everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been a great purchase. I wanted a Bluetooth set as the wire ones would break or get bogged down with sweat. I found these to be of high quality in terms of durability and sound quality. I used these to train for a marathon and never had an issue with them falling out. I use them in the gym and commuting on the train and they work well. No tangling and easy syncing each time. I like the controls right on my ears. No issues with battery life as seems better than advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Love my Backbeat Headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally got tired of running with corded headphones and started looking for a wireless set. I didn't want a set with a cord between two wires between the earbuds so the Backbeat was perfect. These headphones are so light I almost forget I'm wearing them. They have never fallen out during a run unless I brush them with my arm while working out. Long battery life, I usually run for 30 minutes a session and have gone weeks without recharging them. Would buy again in a heartbeat.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for listening to music, comfortable fit. Good overall sound quality and love the case that doubles as a armband for my phone!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Better than more expensive options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item after several disappointing experiences with other, more expensive, sports headphone sets. All of the previous ones died after 6-12 weeks, presumably from sweat. Thank goodness for Geek Squad protection. What is the point of sports headphones that can't handle sweat anyway? I purchased these about 6 months ago and they're still going strong. They have a great battery life, sound good, and stay in place comfortably. Definitely a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass, Volume

    Rated 4 out of 5 stars

    Great headphones for running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great. No heavy bass because they're not in your ear. However you can hear your surroundings which is safer. Did not give it a 5 only because I did not find the larger earbuds very comfortable. I wish they had different sizes. Also, I think they should have a little more volume. Overall very pleased with how they wear

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Water resistance

    Rated 5 out of 5 stars

    Overall excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more could you ask for? Excellent sound, wireless, outstanding battery life, easy controls for volume, song skipping and accepting a call, water proof (although I have not tested submerged, but I love that I can wear them in the hot tub or while floating in the pool). I run regularly and I have so enjoyed finally running while listening to my favorite music without all the wires getting tangled up and being a distraction. I absolutely love these headphones!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had multiple wireless headphones and these have been the easiest to use. I use them for working out and the sync is easy and complete every time. I don't have to guess how much batter life is left, the phones tell me every time I sync. They stay on my ears without any issues and provide good sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Very comfy, works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. You can still hear surroundings, which is important if running on the streets. I wish the volume would go a little higher. Another nice feature is it tells you how much battery time you have left when you first turn it on.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable headphones with long life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of these. The last pair gave out after 18 months of daily use. There are some improvements over the older model including a voice that tells how much play time is available and replacement earpieces included.included . Sound and volume are excellent.Comfort excellent.Due to small size, some controls serve multiple functions so it takes a little time to get used to the controls

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphomes are comfortable, durable and easy to operate. A quick charge gives you 5+ hours of battery life. So far very impressed with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you get them on correctly, they are comfortable enough to wear for hours. They sound great and they won't fall off. Best of all the strap is flexible yet stiff enough that it doesn't rest on your neck. It kind of hovers behind your head. Works good enough for calls that interrupt what you are doing. I don't use the armband so can't comment in that. Would buy again.

    I would recommend this to a friend
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