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Customer Ratings & Reviews

Plantronics - BackBeat FIT Wireless Behind-the-Neck Headphones - Blue/Black-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 752 reviews

90%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 46 Reviews
  • Rating: 3 out of 5 stars

    Decent, but not for everyone.

    Posted
    Robert
    • My Best Buy® MemberMember

    I needed a set of headphones for crossfit, jogging, and weight lifting. Based on the reviews I purchased these. While these are a great set of bluetooth headphones, they aren't without their limitations. The Good: The battery holds a good charge, and takes only 2 hours to charge. I'll typically get 6+ hours at full volume. It's linked to my iPod so I don't make or answer calls with it, which I hear has a significant affect on battery life. They're durable. I'm not afraid to bunch them up in my pocket, run them under the faucet to clean them up, and I've found them in the dog crate a few times. They look and perform like new. The fit is good. Not great, but good enough. I can jog, do burpees, box jumps...I've tried to get these to fall off under workout conditions and can't. I've got a giant head and the band is barely big enough to fit around it. Which brings me to the not so good... If you plan on any weightlifting, forget about it. Every time the band touches the bench, it knocks an earbud out. The earbuds do not fit snugly in my ear whatsoever and it affects sound quality and loudness. The only thing really holding them in is the fact they wrap around your ear. I use my corded headphones when weightlifting for this reason. They are not loud enough. I use CD quality MP3s and for gym workouts, they let way too much ambient noise in. Great for when you're outside and need to hear what's going on around you. If I want to go back a track, sometimes I have to restart the headphones to regain access to that feature. Price? I guess that's subjective. For $129 I want a solid all-around performer. I wouldn't consider these "gym use" because they're not loud enough and the rigidity of the band will pop an earbud out when you rest your head on the bench. Overall, if you need a headset and don't do a whole lot of weightlifting, then I'd make the purchase. Aside from the issues I have with it in the gym, I actually like them, but will unfortunately be returning them to find a better suited setup.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Decent at best but not worth over 100 dollars

    Posted
    segasaturnsnk
    • My Best Buy® Elite MemberElite Member

    If it wasn’t for the great blue tooth connectivity with my iPod Nano (newest generation), I would have returned this and gave this lower stars. My main issue with this device is that there is no noise cancelling so let’s say if you’re at the gym, hate the music they play, there is a possibility you might still hear the music of the gym unless you have the volume high (not really a huge difference to be quite honest with you). Also, it doesn’t fully plug inside your ears, you’ll have space. What really is disappointing is that it doesn’t have extra set of ear buds or at least different size ear buds to replace the ones it brings. If it would have at least thrown in some extra ear buds plus different sizes, I think this wouldn’t have been an issue. One thing though, it works perfectly great especially listening to metal music like Opeth, Lamb of God, Megadeth, Testament, and so on, the sound is clear and it sounds great. I’ve jogged with these a bunch of times, outdoor jogging that is, and it doesn’t distract the sound or anything. Never got disconnected which is great. One thing that’s disappointing is that sadly, sweat can still get in your ears mainly because like I said, there aren’t any options for different sizes of ear buds. One issue that I’m having now is that when the first song is played, it has this static sound or it sounds really glitchy. Once I skip the first song, it sounds and plays fine. For 100 dollars or more, it isn’t worth it. If it had better ear buds, different size ear buds, and solid enough to at least close up the ear canal a bit, I think this would have been perfect. I would say pay and spend extra for the BEATS or any other workout headphones. I have not used this for phone calls, mainly for workouts and jogs. If you can grab these for 60 bucks or less, it’ll probably be worth it but other than that, besides the great sound quality and great blue tooth connectivity, 100 dollars is too steep.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Not loud at all

    Posted
    Elhcee
    • My Best Buy® MemberMember

    I've been looking for Bluetooth earbuds for a while and after all the great reviews on the web and from my friends I purchased these. Ultimately they went back. I'll start with the positives... PROS: The fit and the controls is amazing. It feels like there is nothing on your head and they do not move at all when running, working out, or doing yoga. I have small ears and they fit fine, boyfriend has large also fit him fine. The controls are easy to use and cover all functions so your phone can be stationed somewhere. They are super easy to pair and you can see/hear the battery level. So as far as fit and function I feel like these are top notch. CONS: I understand they are not noise canceling however these are soooo QUIET!! The max volume is what I would use to just listen to music in a quiet house while cleaning or something... I could barely hear my music while doing active things(And I wasn't even in a loud area). It's a total bummer! The sound quality is good, not great but the volume again is soooooo low. I like to have the option to drowned in music if I so chose.... That was the huge point that made us return these. Back to the drawing board!

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great Sound, Ear buds to big and hard

    Posted
    ActiveLady
    • My Best Buy® MemberMember

    The sound is amazing and hook up to my IPod Nano was easy. The buttons are well placed and easy to push. I tried them around the house while cleaning, and cooking for 2 weeks. They stayed put, never felt "loose" while I was bending over or if I chased my kids around the house. However I returned them because the ear buds are made of a hard plastic. It hurt my ears. It would be nice if they were soft like the Bose ear buds, or at least give me the option to purchase soft tips. I really wished they would have worked out because I am tired of running with a cord with the Bose sport ear buds. The arm band it comes with is great! I did wear that while doing daily house chores, that never budge and is really comfortable, thankfully I can buy that as a separate piece.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Backbeat headphones... Not bad

    Posted
    Nettem
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Had to return the first headset after a few weeks, reception was in and out.. Head set was freezing up and wouldn't dial out... Product is great when it works... The second one appears to be okay so far..maybe the first one was a lemon, don't know.. But like I said when it works there is great clarity and music sounds good.. Also has good range if you walk away from your phone..It surpasses most of the other headphones and is sweat resistant.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Have their strengths and downfalls

    Posted
    Reviewer2286
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Great for exercising. Comfortable. Decent sound quality. Not so great for phone calls. Many people have a difficult time hearing me, especially if there is any background noise. One of my main reasons for purchase was to use while driving, but people say there is too much background noise to hear me well, tire hum, a/c blowing, any extra noise deem them practically unusable.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Nice quality for the money!

    Posted
    Lorig16
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased these because I wanted wireless headphones with decent sound quality for less expense. The added bonus to these is the higher waterproof rating, which allows me to wear them in the hot tub or steam shower after a workout. No problems with them staying in. The also have a decent range of 30 ft before they lose bluetooth connection.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Was good but had to return it

    Posted
    bts1225
    • My Best Buy® MemberMember

    I loved the fit and comfort and it worked great inside however when I went running outside it would cut off and on losing its signal. My watch is able to hold and play music and I wear it on my left arm while the signal for these must be on right side. I was disappointed and had to return them.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    could have been excellent

    Posted
    KCYP
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Sound quality is good. I like all the function buttons. Has a long life from a full charge and audibly tells me what the charge level is when I turn it on. Comfortable fit. Would have given it an excellent rating except that it loses connection during my workout anywhere from 1 to 4 times during an hour...super irritating!!

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Average

    Posted
    Gymheadphones
    • Verified PurchaserVerified Purchase

    I was looking for Bluetooth headphones for use at gym. I get about 6-7 hrs of battery time. Comfort is good but not great. Sound quality is also good but not great. I listen to classical music mostly and was hoping to block out more of the gym's blasted music, but that's not happening.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    they were ok just not for me

    Posted
    volleyfoc24
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I wanted to try in ear bluetooth style. I am normally an over the ear guy, and still am. They connected great to my phone but struggled to sound right when I had them hooked up to my PC. they had good battery just didn't fit my head and ears. Would be great for others

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not for me

    Posted
    ElDojo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I tried these in my search for a pair of Bluetooth headphones that I could use to run and work out in. The fit in the ears was great, but they were way too loose around the neck. Also, the sound is incredibly faint. Not worth the money.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Nice headphones, but...

    Posted
    XTCM
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The quality is great, sound is good and the overall product is perfect for those that run, exercise and sweat a lot. But, I cannot seem to get the headphones to charge. Mini USB will not "lock" in to the headphones, thus no charging.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Pretty good but not great

    Posted
    PTCAllen
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Fits well once you get used to putting them on. Lightweight and stays in place during tough workouts. Sound IS NOT GOOD. Lacks bass and clarity at high end. It gets me through a workout but would NEVER use otherwise.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Nice to be wireless

    Posted
    flyguy455
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Glad to not have to deal with wires while working out, wish sound could be a bit louder, and if could adjust the width for a snug fit. Initially challenging to work through the various buttons on the side, not intuitive

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good but not great

    Posted
    Qbrickian
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I really like the waterproof part of these headphones, but the on/off button could be better and I wish they lasted just a bit longer. They are great for sound and comfort but the storage left something to be desired

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good for sport use

    Posted
    Charles
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This product is good for its intended use as sport aid. I have used them both running and biking. They are certainly sweat proof. You can hear other sounds while using them, useful if near traffic.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Got it for my son - buttons too hard to work

    Posted
    Benwes
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My son could not figure it out. Buttons hard for him to use. I inherited them for my use. They work well for me. Would not recommend for younger users. Once understood, a good reliable headset

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Decent workout headphones.

    Posted
    soleofdiscrete
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    These headphones are okay for working out. They stay in place great, but the sound quality is poor. There is almost no bass. They do not get very loud and they let in a lot of outside noise.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    It is okay..but sometimes I hear static..

    Posted
    Lizzy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It stays in my ear really well and work in water without a problem although I have not got in a lot of water. I will recommend this to a friend only if the are interested hitting the water

    I would recommend this to a friend